The information below provides complete instructions regarding the Washtenaw County Jail Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in Ann Arbor, Michigan.
Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
Since inmates are not allowed to possess cash money while in custody in the Washtenaw County Jail, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.
Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.
Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.
Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.
Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.
Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.
There are usually four choices for putting money on an inmate's books:
Dropping Money at the Jail
There are kiosks available in the jail lobby that accept credit cards, debit cards and cash.
You must have the inmate’s full name that he or she was booked into the jail with.
There are fees for using the kiosks to deposit money to the inmate’s account.
You may access the kiosks at any time, not just at visitation.
Washtenaw County Jail contracts with TouchPayDirect.com to process online deposits to inmate accounts.
Touch Pay System provides the following services to select correctional facilities nationwide.
- Commissary / Trust
- Inmate Self Release
- Release Card
To use the service you must open a free account.
Click here to register your new account.
Choose “click here to set up a new Touch Pay account”.
Enter required information
An email will be sent to the email address you provided and that email will contain a temporary password. Click on the link provided in the email to sign in using your temporary password and change it to one of your choosing.
Once signed in, choose a state from the dropdown menu.
Choose a county from the dropdown menu.
Select the service you wish to deposit funds for (commissary prepay phone or inmate phone account).
If you select phones, TouchPay will provide an ability to set an account up with the phone company the facility uses. The site will take you to the proper page to set the account up.
Fill in all required information.
You must click “agree to the fee” and enter credit/debit card information. Fees will be displayed before you submit the order. Fees vary depending on the amount you deposit and the phone service the facility uses.
At the bottom of the page you must authorize the charge from your credit/debit card charge.
Caution: If you attempt to place a three-way call with an inmate on the line or you forward a call to a number that does not have a paid account, the call will be disconnected and the money paid for that call will NOT be refunded.
Click here to sign in.
Choose commissary-inmate deposit etc.
Enter booking or ID number.
If you aren’t sure of the inmate’s ID number click the blue link labeled “search tool” and input first and last name of the inmate to get booking/ID number.
CAUTION: It is important that this number be correct, as putting money on the wrong inmate’s account will give that inmate the funds.
Put the inmate’s booking number in the appropriate box and click next.
Enter the amount you wish to send. (Limits for the facility will be listed).
Input credit/debit card information and agree to terms.
Click here to contact TouchPay.com
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and mail to:
Washtennaw County Jail
C/O Inmate’s full name
2201 Hogback Road
Ann Arbor, MI 48105-9732
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Click here or here to view online how to make the money order out and where to send it.
Call 1-866-232-1899 and follow the prompts to make a deposit by phone to an inmate’s account.
People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through a jail's commissary. Some jails have several hundred different items.
The Washtenaw County Jail Commissary Instructions and Information can be found here or here. If you need more information contact the jail by calling .
This jail offers care packages through Icare.com.
You must register an account for free before you can select a package to purchase.
Click here to register and view pricing and item choices.
There is no limit to the amount of money an inmate may have on the books, but inmates are restricted in how much money can spend each week
Inmates are not charged fees for medical visits. However, this policy can change at any time.
Click here to see if the jail is currently charging inmates for medical visits.
Call the Washtenaw County Jail at and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.
Not surprisingly much of an inmate's commissary money is used to purchase item's to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $3-4.00 a day on commissary items, you are paying for him or her to gamble or buy drugs.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
Click here to view the jail website for additional information.