To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:
For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Summit County, visit our full page guide.
NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.
Using Jail ATM Digital Messaging with an Inmate at Summit County Jail - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
To visit or email an inmate in Summit County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Summit County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Summit County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Summit County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To set up a phone account so that your inmate can call you from Summit County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Summit County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send and receive secure texts or emails from an inmate housed in Summit County follow these instructions:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Summit County, visit our full page guide.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Summit County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Summit County Jail check out our Commissary Instructions Page for Summit County.
To send messages to a Summit County inmate follow these instructions:
Since Summit County Jail contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Summit County Jail account.
Pay for the Prodigy Inmate Messaging Service at Summit County Jail.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Summit County Jail.
Pay for the JailATM Inmate Messaging Service at Summit County Jail.
- Online,
- Using a Kiosk at Summit County Jail.
- Over the phone 877-810-0914.
For all the information you need regarding messaging a Summit County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.
To deposit money online for an inmate in Summit County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Summit County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Summit County.