Ask Autauga Metro Jail whether a newly booked inmate gets a free phone call. After that, an inmate can call you using one or more of the following three methods:
1. If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.
2. The Autauga Metro Jail's commissary will sell your inmate a pre-paid calling card from NCIC that they can use to phone you or others.
3. The inmate can call you using credits or money that you or someone else purchases from NCIC. Call 800-943-2189 for help setting up your account OR email them at info@ncic.com
When your inmate is booked into Autauga Metro Jail, they provide a list of a limited number of people that they will allow to visit them and make phone calls to. These must be approved by the facility first.
Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.
Address:
136 North Court Street
Prattville, AL 36067-3049
Phone:
334-361-2600
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Autauga Metro Jail, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.
To make a phone call to you from Autauga Metro Jail, your inmate will phone you direct from the jail.
If you haven't set yourself (and your phone number) up in the NCIC system, the call will not go through, however you will receive a notice that someone using the phone number 800-943-2189 attempted to phone you.
Once you register yourself (and your phone number), AND prefund the account with NCIC you will have the option of accepting, denying or blocking any phone call coming from 800-943-2189.
NCIC shows the current per-minute rate when you set up the account.
Which company runs inmate calls at the Prattville jail?
Can NCIC funds cover Autauga phone calls?
Will a Metro Jail officer be able to listen to our conversations later?
Does a newly booked Autauga inmate get a free call?
NCIC carries Metro Jail calls, and the sheriff's office says calls are paid from an inmate's NCIC funds. Trouble with a calling balance? Phone 334-361-2600 and a Prattville officer can sort it out. NCIC's calling rate for Prattville isn't posted publicly, so for the current charge per call minute, call the jail at 334-361-2600.
Yes; money posted on NCIC’s Autauga deposit page or by phone at 800-943-2189 lands on the inmate's balance, and that balance pays for calling time.
Each one is, except an approved attorney call, so save case details for the lawyer.
Most new arrivals in Prattville may phone a relative or bondsman while being processed, and later calls run through the paid system. Calling credit and commissary share one balance, which our Metro Jail money page explains step by step.
Autauga Metro Jail uses the services of NCIC for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Autauga Metro Jail lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: NCIC's terms put the live-agent fee for a phone payment or account set-up at no more than $5.95.)
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with NCIC to connect with your inmate at Autauga Metro Jail by clicking the banner below.