Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.
An inmate in the Baldwin County Corrections Center can call you using one or more of the following three methods, however during booking the facility allows each offender at least one free call to a friend, family member or bond company.
1. If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.
2. The Baldwin County Corrections Center's commissary will sell your inmate a pre-paid calling card from ICSolutions that they can use to phone you or others.
3. The inmate can call you using credits or money that you or someone else purchases from ICSolutions. Call 888-506-8407 to get information on how to set this up by phone.
When your inmate is booked into Baldwin County Corrections Center, they provide a list of a limited number of people that they will allow to visit them and make phone calls to. These must be approved by the facility first.
Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.
Address:
200 Hand Avenue
Bay Minette, AL 36507
Phone:
251-937-0202
In order to communicate with your inmate by telephone you must register with IC Solutions and choose a 'type' of account.
There are two different types of phone accounts you can fund:
1. Prepaid Accounts - With a prepaid account the funds belong to you. You control whether the inmate uses the funds by either ‘accepting’ or ‘rejecting’ each call to you by your inmate.
2. Debit Telephone Accounts – With a Debit telephone account, the funds are transferred directly to your inmate. Your inmate can call any phone number unless it is blocked by Baldwin County Corrections Center.
How it works:
1. First, you must register with IC Solutions:
2. Choose whether you are funding a Prepaid or a Debit account.
3. Follow the prompts for choosing Baldwin County Corrections Center for a Debit account, or choosing an ‘inmate’ for a Prepaid account.
4. Make payment.
Prepaid Account - More Information
- One Prepaid account per inmate/phone number.
- Use Prepaid Accounts if you want to have the ability to leave voicemail messages for your inmate.
- Prepaid Accounts can be funded to allow for Remote Video Visits if they are available at the facility.
- Collect calls are allowed, but only to your landline. You will see the IC Solutions portion of the bill on your land line phone bill.
- Cost – Prepaid Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds will be refunded to you.
Debit Telephone Accounts – More Information
- Your Inmate controls the funds and can call any phone number not restricted by Baldwin County Corrections Center.
- Cost – Debit Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds are the property of your inmate.
Voicemail – More Information
- Voice mail messages cannot exceed 30 seconds in length.
- Voicemail messages can be left 24/7
- Your inmate will immediately be notified they have a message.
- Baldwin County Corrections Center will provide you with its own Inmate Voicemail Number for this service.
IC Solutions Contact Information
Contact Information
Phone 888-506-8407 (available 24/7)
Online contact form
Mail-in Purchases
Please allow for a delay in the use of IC Solutions Phone services when using Mail-in purchases.
ICSolutions
Customer Service
2200 Danbury Street
San Antonio, TX 78217
When purchasing PREPAID phone services through a mail-in purchase, please be sure to include with your payment, your:
When purchasing DEBIT phone services through a mail-in purchase, (Western Union, cashier's check, or money order only) please be sure to include with your payment, your:
Once you have created and funded your account with IC Solutions, your inmate can start making calls immediately.
Who carries outgoing calls from the Corrections Center?
Where do families register to prepay for ICSolutions calls from Hand Avenue?
Can I fund a Baldwin phone account by mail?
Is a Baldwin phone balance the same as trust money?
ICSolutions carries Corrections Center calls along with its video sessions. ICSolutions doesn't list a Baldwin per-minute price on public pages; for today's rate per call, call the jail at 251-937-0202.
Register at icsolutions.com or reach ICSolutions customer care at 1-888-506-8407.
Yes, ICSolutions accepts money orders and cashier's checks sent to Attn: Customer Service Department/Prepaid Account, 2200 Danbury Street, San Antonio, TX 78217.
No; ICSolutions holds phone funds while commissary trust money sits in its own account, as our Baldwin deposit page explains. Our Baldwin messaging page covers the tablet-based alternative to calls.
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with IC Solutions to connect with your inmate at Baldwin County Corrections Center by clicking the banner below.