Baldwin County Corrections Center Remote Inmate Video Visits

Baldwin County Corrections Center

Address:
200 Hand Avenue
Bay Minette, AL 36507

Phone:

251-937-0361

Baldwin County Corrections Center - Remote Video Visitation with your Inmate

Baldwin County Corrections Center uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Baldwin County Corrections Center can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Baldwin County Corrections Center Inmate Video Visitation Schedule

200 Hand Avenue
Bay Minette, AL 36507
251-937-0361

  • All visitors must first register in advance with IC Solutions
  • All visits must be scheduled at least 24 hours in advance and up to one week in advance.
  • Each inmate is allowed two visits per week on separate days.
  • Visits are 25 minutes long.
  • Cost:
     On-site visit* free
     10-minute visit $2.50
     25-minute visit $6.25
  • Only 4 persons may visit with an inmate at a time; this includes children.
  • Dress non-seductively and professionally or visit will NOT happen.
DAY TIMES
MONDAY 8:00 am, 8:30am,
9:00 am, 9:30 am,
12:00 pm, 12:30 pm,
1:00 pm, 1:30 pm,
3:00 pm, 3:30pm,
4:00pm
TUESDAY 8:00 am, 8:30am,
9:00 am, 9:30 am,
12:00 pm, 12:30 pm,
1:00 pm, 1:30 pm,
3:00 pm, 3:30pm,
4:00pm
WEDNESDAY 8:00 am, 8:30am,
9:00 am, 9:30 am,
12:00 pm, 12:30 pm,
1:00 pm, 1:30 pm,
3:00 pm, 3:30pm,
4:00pm
THURSDAY 8:00 am, 8:30am,
9:00 am, 9:30 am,
12:00 pm, 12:30 pm,
1:00 pm, 1:30 pm,
3:00 pm, 3:30pm,
4:00pm
FRIDAY 8:00 am, 8:30am,
9:00 am, 9:30 am,
12:00 pm, 12:30 pm,
1:00 pm, 1:30 pm,
3:00 pm, 3:30pm,
4:00pm

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Baldwin County Corrections Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Baldwin County Corrections Center may now offer IC Solutions Tablet Rentals to their inmates.



  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.


 

How to visit an inmate in Baldwin County Alabama using Video Visitation or visiting an inmate at the jail

To visit an inmate in Baldwin County follow these steps:

  • In addition to visiting inmates at the jail, Baldwin County Corrections Center uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Baldwin County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Baldwin County Corrections Center.
  • Then select your Baldwin County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Baldwin County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How Do Inmates in Baldwin County Corrections Center Make Phone Calls?

To receive phone calls from inmates in Baldwin County, or to assist them in making phone calls to other people, follow these steps:

  • Baldwin County Corrections Center uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Baldwin County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Baldwin County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Baldwin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Baldwin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Baldwin County Corrections Center follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Alabama, then Baldwin County Corrections Center, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Baldwin County Corrections Center, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Baldwin County.


 

Baldwin County Bail Bond Information

Because Baldwin County and Alabama can change their bail bond procedures, it is always best to call either the Baldwin County Corrections Center at 251-937-0361, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Baldwin County Corrections Center or the Baldwin County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Baldwin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Baldwin County Corrections Center follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Alabama, then Baldwin County Corrections Center, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Baldwin County Corrections Center may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Baldwin County Corrections Center, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Baldwin County.


 

How to Send a Secure Email Message to an Inmate in Baldwin County

To send a secure email message to an inmate in Baldwin County Corrections Center follow these steps:

  • Register with Inmate Canteen to create an account or log in if you already have one.
  • Select Alabama, then select Baldwin County Corrections Center, and then the inmate you want to send your message to.
  • Add money to your account.
  • Verify your email.
  • Send message.
  • NOTE: All messages between you and your Baldwin County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Baldwin County Corrections Center, the costs, rules, policies and more check out our Secure Messaging Guide for Baldwin County.


 

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