Cleburne County Jail

The Cleburne County Jail makes its roster available online. Search the Official Jail Inmate Roster to find an inmate, review their charges and bond, check visiting eligibility, and view their mugshot, or call the jail at 256-463-7336. To look up court records for a criminal case in Alabama, use the Alacourt ACCESS V2.0 Portal.

Cleburne County Jail Inmate Search

We’ve answered common questions about finding an inmate in the Cleburne County Jail, how jail rosters work, and what happens after an offender is arrested and booked in our Frequently Asked Questions and Answers. Still need help? Call 256-463-7336.

The Cleburne County Jail is licensed for 96 inmates, but the jail is often forced to make room for many more, especially on weekends. Monthly turnover at most city and county jails is at least 40% of the inmate population, 90-day turnover is another 30%, six-month turnover is another 20%, and about 8-9% stay six to twelve months. Inmates held longer than twelve months are usually facing serious charges like rape or murder. Since those cases take time to prepare for trial, offenders arrested in Cleburne County remain in custody at the Cleburne County facility much longer.

Every year, Cleburne County law enforcement agencies arrest and detain approximately 1,920 offenders.

How Do You Visit an Inmate in the Cleburne County Jail? What is the Schedule?

Cleburne County Jail on-site Inmate Visitation Schedule

140 Lambert Drive
Heflin, AL 36264
256-463-7336

• First, you must register with Inmate Sales, and then schedule a visit.
  
• Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
• Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
• All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
• On Site video visitation is available at no cost.
• A video visit lasts 20 minutes.
• Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
• All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
• Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
• Each inmate is permitted a maximum of three on site visitors per session. 
• Visitation sign-up is limited and on a first-come first serve basis.
• Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
• An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
• Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.

ON SITE VIDEO VISITATION

Cleburne County Jail Remote Inmate Video Visitation

• First, you must register with Inmate Sales, and then schedule a visit.
  
• Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
• Remote Visits are $0.20 per minute.

REMOTE VIDEO VISITATION

Cleburne County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

1. Make sure you have a device a speaker, a camera and a connection to the internet.
2. Register with Inmate Sales.
3. Find Cleburne County Jail
4. Select 'New Purchase'
5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
6. Enter your personal information and purchase minutes.
7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Cleburne County Jail?

Cleburne County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

1. Make sure you have a device a speaker, a camera and a connection to the internet.
2. Register with Inmate Sales.
3. Find Cleburne County Jail
4. Select 'New Purchase'
5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
6. Enter your personal information and purchase minutes.
7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

How Do You Deposit Money for an Inmate in the Cleburne County Jail?

Instructions on purchasing commissary items for an inmate:
NOTE: Cleburne County Jail may only allow online deposits for local commissary purchasing.
1. Register or Log in to your account at Inmate Canteen.
2. Select the facility where the inmate is located and the inmate you wish to purchase commissary items for.
3. Select the "Purchase Items" option.
4. Follow the prompts on screen to purchase items for an inmate.

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

How to Send a Carepack Commissary Package Directly to an Inmate in Cleburne County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cleburne County Jail follow these steps:

• Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
• 
• Select Alabama, then Cleburne County Jail, and then the inmate you wish to purchase commissary items for.
• Select the "Purchase Commissary Items" option.
• Follow the prompts on screen to purchase items for an inmate.
• Maximum spend is $125.00.
• NOTE: Cleburne County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Cleburne County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Cleburne County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Cleburne County Jail?

How Do Inmates in Cleburne County Jail Make Phone Calls?

To receive phone calls from inmates in Cleburne County, or to assist them in making phone calls to other people, follow these steps:

• Cleburne County Jail uses the services of a company named Inmate Sales.
• 
• Register with them online or call them at 877-998-5678. 
• Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
• Services for Cleburne County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Cleburne County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

How do I Mail an Inmate in the Cleburne County Jail, and what can I send them?

Cleburne County Jail Inmate Mail Guidelines

Postcards
The Cleburne County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Cleburne County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
Cleburne County Jail
140 Lambert Drive
Heflin, AL 36264

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Cleburne County Jail
140 Lambert Drive
Heflin, AL 36264

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Cleburne County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Cleburne County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Cleburne County Jail
140 Lambert Drive
Heflin, AL 36264

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

Can I purchase Commissary Online for an Inmate in the Cleburne County Jail, and what can I purchase?

Cleburne County Jail contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Alabama.
3. Select Cleburne County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Cleburne County Jail staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Cleburne County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cleburne County Jail follow these steps:

• Select Alabama, then select Cleburne County Jail, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Cleburne County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Cleburne County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Cleburne County Jail check out our Commissary Instructions Page for Cleburne County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

How Can I Communicate with an Inmate in the Cleburne County Jail using an Online Messaging Service?

Cleburne County Jail uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.

Chirping is the product name for inmate texting.  
This product allows inmates to send chirps (texts) to friends and family members.

Here's how it works:

• First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
• When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.  
• These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
• It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
• The website will then instruct them to use a credit card to put money on the inmate's account.  

Cost of Chirping:  

• Inmates will be charged a monthly service fee of $4.00.  Inbound and Outbound Chirps are $0.10 each.
• If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text. 
• If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.

iphone app
Google Play app

How to Send a Secure Email Message to an Inmate in Cleburne County

To send a secure email message to an inmate in Cleburne County Jail follow these steps:

• Register with Inmate Sales, the company that handles inmate messaging in Cleburne County, by creating an account.
• 
• Select Alabama, then select Cleburne County Jail, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• If you want to pay by phone, call 877-998-5678.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Cleburne County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Cleburne County Jail check out our Secure Messaging Guide for Cleburne County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

Do Inmates in the Cleburne County Jail have Access to Tablets or Computers?

Cleburne County Jail now offers Inmate Sales Tablets to their inmates.

Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 877-998-5678

iphone app download

Google Play download

Cleburne County Jail now offers Inmate Sales Tablets to their inmates.

Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 877-998-5678

iphone app download

Google Play download

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Cleburne County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-463-7336 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Cleburne County?