Geneva County Jail Inmate Phone & Email

Geneva County Jail

Address:
100 North Commerce St
Geneva, AL 36340
Phone:
334-684-5671

Geneva County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Geneva County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 334-684-5671.

Geneva County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Inmate Sales Inmate Phone Systems

Geneva County Jail uses Inmate Sales, also known as Combined Public Communications (CPC) for their inmate phone system.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

• Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
• PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
• Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.
iphone app
Google Play app

How Does an Inmate make a call from Geneva County Jail?

Inmates at Geneva County Jail cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

• Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
• PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
• Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.

iphone app
Google Play app

Communicating by Email (Text) with an Inmate

Geneva County Jail uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.

Chirping is the product name for inmate texting.  
This product allows inmates to send chirps (texts) to friends and family members.

Here's how it works:

• First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
• When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.  
• These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
• It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
• The website will then instruct them to use a credit card to put money on the inmate's account.  

Cost of Chirping:  

• Inmates will be charged a monthly service fee of $4.00.  Inbound and Outbound Chirps are $0.10 each.
• If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text. 
• If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.

iphone app
Google Play app

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Geneva County Jail by clicking the banner below.