Mobile County Metro Jail Facility
Mobile County Metro Jail Facility
Physical Address
450 St. Emmanuel StreetMobile, AL 36603
Jail Phone Number
251-574-6412Mobile County Inmate Search and Arrest Help
Hunting for a relative or friend after an arrest in Mobile County? This page also covers staying in touch while Metro holds them. Port City, Prichard, Saraland and Bayou arrests nearly all end at one building: the Mobile County Metro Jail, 450 St. Emanuel Street, Mobile, AL 36603. Below you will find booking delays, charges, visits, money, mail, warrants and release.
Begin with the sheriff's Who's in Jail search and type a last name. When that page stalls or refuses to open, VINELink is a free statewide backup. Booking at the crowded downtown jail can eat up several hours, so someone picked up this morning may not be listed until later in the day.
Then dial the automated Metro inmate line, 251-574-6412. Keep the birth date nearby, plus the legal name as Metro would have typed it. You can learn whether booking has finished, what the charges are and the bond. Our bail guide covers getting the person out, and our court guide covers hearings at Government Plaza.
Read inmate search answers
1. How do I search the Mobile County jail list?
Open the sheriff's Who's in Jail search and start with the surname. A long list shrinks when you add the first name. Match the age or date of birth too, since Metro sometimes holds two people with one name.
Jot down the booking number as soon as you see it. Bond desks, the deposit vendor, the mail room and the video visit system all ask for it. If the sheriff's page will not load, choose Alabama on VINELink and search there. The automated inmate information line at 251-574-6412 can also confirm whether the person is booked.
↑ Back to the question list2. Why can't I find someone just arrested in Mobile?
A new arrival is not listed until booking wraps up. Fingerprints, a photo, a health screening and a check for other warrants all come first, and at a busy jail that eats up hours.
Still nothing? Phone 251-574-6412 and give the birth date along with the legal name. Questions worth asking:
- booking is still under way,
- a bond already got the person out,
- officers took them to a hospital first,
- they moved over to the Minimum Security Barracks, or
- a different county, Baldwin for example, wants them.
Someone arrested in Prichard or Saraland can spend a short stretch at that city's station before the ride to Metro Jail at 450 St. Emanuel Street, Mobile, AL 36603.
↑ Back to the question list3. Which jails in the county hold adults?
Two sheriff-run sites house adults:
- Mobile County Metro Jail, 450 St. Emanuel Street, Mobile, AL 36603. The main jail takes City of Mobile arrests along with state and federal prisoners. Its population in 2025 was roughly 1,500, above its design size. Automated inmate information: 251-574-6412. Jail office line: 251-574-4702.
- Minimum Security Barracks, 328 beds for lower-risk prisoners. Many of its workers help with county parks, buildings and events. Central Control: 251-574-2321. Its mail shares the jail's P.O. Box 104, Mobile, AL 36601.
Unsure which site has the person? The Sheriff's Office, 510 South Royal Street, Mobile, AL 36603, 251-574-2423, can sort it out.
↑ Back to the question list4. How can I get a mugshot from Mobile County?
Requests for mugshots, press requests included, go through the sheriff's office. Ring the front desk at 510 South Royal Street, Mobile, AL 36603, 251-574-2423, and ask how to file one. Bring the person's name, date of birth and roughly when the booking happened.
Federal and immigration photos follow tighter rules. The U.S. Marshals Service keeps federal booking photos private, even from reporters. It makes one public only to help catch a fugitive or when community safety calls for it right away. ICE releases mugshots only through an approved ICE records request under the federal open records law.
↑ Back to the question list5. Could the officer have written a ticket instead?
Yes. Lots of minor offenses end with a court ticket and no trip to jail at all. The ticket itself shows which court, what day and what time. City of Mobile tickets go to the Mobile Municipal Court, 205 Government Street, 2nd Floor, North Tower, Mobile, AL 36644, 251-208-7055.
Prichard, Saraland, Chickasaw, Citronelle, Dauphin Island and several other towns hold their own courts. Our court guide lists each one with an address and phone. Treat the date on a ticket as fixed. Skipping it brings a warrant, and that warrant can land the person at Metro Jail after all.
↑ Back to the question list6. How soon will a Mobile judge see the case?
Police who arrest without a warrant need a judge to approve probable cause within 48 hours. Miss that, and the lowest bond gets ordered. A warrant arrest where the bond goes unpaid gets a hearing inside three days.
Domestic violence charges carry a pause. Bail can wait up to a day until a judge sets it. Most first hearings run on video from Metro Jail, 450 St. Emanuel Street, Mobile, AL 36603, so the person might never leave the building for that step. To find out when the hearing is, phone the Circuit Clerk at 251-574-8806 and spell out the name.
↑ Back to the question list7. How is bail set for someone at Metro Jail?
Warrants usually arrive carrying a figure from the statewide bond chart, which a judge may raise or cut. A "no bond" entry on the roster means a judge must act first. Holds, probation violations and Aniah's Law requests on violent charges are the usual reasons. An amendment in effect from May 19, 2026 put attempted murder on the no-bail list, and also gunfire into occupied homes, vehicles or buildings.
Release can come through cash, a bonding company, a property pledge or the person's own signed promise. Expect a 3.5% state court fee and a $35 sheriff's fee on top. Our bail and bond page goes through each option and the right payment window.
↑ Back to the question list8. Where can I read the charges?
Staff at Metro Jail, 251-574-6412, or the Circuit Clerk at 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806, can read out each charge and its case number. Write both down before you hang up.
At Government Plaza, public computer terminals show county court files free of charge. From home, Alacourt Access sells records at $9.99 a case. A felony conviction can mean state prison time, while misdemeanor time maxes out at twelve months in the county jail. Charges can be added, dropped or changed as a case goes on, so the court file is a sharper guide than the jail list.
↑ Back to the question list9. How does someone at Metro Jail get a lawyer?
Speaking up in court is step one: the person tells the judge that paying a private lawyer is impossible. The Mobile County Public Defender's Office, 151 Government Street, 4th Floor, Mobile, AL 36602, 251-319-6100, steps in only once a judge appoints it. So the request begins in the courtroom rather than with a call to that office.
Relatives can help by collecting pay stubs, bills and other papers that show the person's income. Remind the person that every Metro Jail phone call is recorded. Case details are for private talks with counsel only, never a jail call or video visit others could replay.
↑ Back to the question list10. How do video visits work at Metro Jail?
Family visits at Metro happen on screens, through the GTL service also called Getting Out. The rules:
- Book your own slot at least 1 day out and no more than 7 days out.
- Booking is limited to names already on the inmate's approved list.
- Four visitors per inmate is the limit.
- Using the on-site video screens at the jail costs nothing, and remote visits from home are an option too.
- In-person, face-to-face visits are kept for clergy, medical staff and lawyers.
Scheduling questions go to the visitation line, 855-208-7349. Our Metro Jail visitation guide and at-home video visit guide show the setup step by step.
↑ Back to the question list11. How do Metro Jail calls, messages and tablets work?
A single prepaid company runs both the phone calls and the video visits at the jail. Relatives open an account and load money onto it so the person can call out. Calls are recorded, so the case itself stays off the phone.
Call times and rates shift now and then. For the current schedule, ring the inmate line at 251-574-6412. Our step-by-step guides cover each service:
Store purchases are paid from a separate account, not from the phone balance.
↑ Back to the question list12. Which vendor handles Mobile inmate deposits?
Trust account deposits are made online through InmateCanteen, the jail's deposit vendor. Metro stopped taking money orders for trust deposits on September 1, 2023, so do not mail one. Have the booking number handy before you start.
Store money and phone money sit in different places, and topping up one leaves the other untouched. None of it can be used toward bond. For deposit steps, read our inmate money guide. To learn what the jail store sells, check the commissary guide. Problems with a deposit that never showed up go to the vendor's support team rather than the jail.
↑ Back to the question list13. How should mail to Metro Jail be addressed?
Personal mail must be a plain white postcard. The jail asks for metered postcards with no postage stamps, no larger than 4 by 6 inches, carrying a full return address. Padded envelopes are refused. Lay out the address this way:
- Full name plus inmate ID number
- Mobile County Metro Jail
- The person's date of birth
- P.O. Box 104, Mobile, AL 36601
Never slip in cash or anything banned. Legal mail from an attorney is handled under separate rules. Our jail mail guide has more pointers.
↑ Back to the question list14. How can family pick up property after release?
Belongings get bagged at booking and handed back on release day. If the family needs something sooner, like house keys or a car key, ask Metro staff whether an early pickup is possible. A signed release from the person inside may be required.
Phone the jail at 251-574-6412 before driving over. Ask what is ready, what ID the person picking up must show, and when to come to 450 St. Emanuel Street, Mobile, AL 36603. Items held as evidence are a separate matter from belongings stored during booking, and the jail property room cannot hand them over.
↑ Back to the question list15. Who should I call about medical needs at Metro Jail?
Ring 251-574-6412 and request the medical unit. Give staff the person's medicines, doses, doctor and pharmacy so staff can check them. Jail medical staff make the treatment decisions, and serious emergencies go out to a hospital.
Worried about self-harm? Tell the shift immediately and give your reason. Do not hold it for the next visit. Keep a record of when you called and the staff member's name. The person's lawyer can also bring ongoing health needs to the judge. The jail sits at 450 St. Emanuel Street, Mobile, AL 36603.
↑ Back to the question list16. After bond is paid, when does Metro let the person go?
The court accepts the bond first. After that, Metro staff check for holds, return property and complete the paperwork. A large, often crowded jail means the wait can run for hours.
Call 251-574-6412 to ask when the person should be ready. Before heading over, ask about any other case or hold, like a probation hold, an ICE detainer or another county's warrant. Any one of those keeps the person in Metro even with a bond paid. Bring the bond receipt to 450 St. Emanuel Street, Mobile, AL 36603. If the person has no working phone, settle on a meeting spot ahead of time.
↑ Back to the question list17. How do I check a warrant in Mobile County?
Try the sheriff's online warrant search first. The Sheriff's Office at 510 South Royal Street, Mobile, AL 36603 also takes calls at 251-574-2423. Two more lookups help:
- ALEA's fugitive page lists people wanted around Alabama.
- Alacourt Access shows filed charges for $9.99 per case.
Turning in works best when a defense lawyer arranges it at the Royal Street office and bail is lined up first. Missed a date? The Circuit Clerk resets it: 251-574-8806. Our court guide covers the steps after that.
↑ Back to the question list18. Where do Mobile County juveniles go after arrest?
Minors are taken to the Mobile County Youth Detention Center, which also goes by the James T. Strickland Youth Center, at 2315 Costarides Street, Mobile, AL 36617, 251-574-1450. Its offices keep weekday hours from 8:00 a.m. to 5:00 p.m. Juvenile Court and intake share that address, making it a parent's first phone call.
Youth records stay private and will not turn up on the adult search. Letters go to the child's name, first and last, then "c/o James T. Strickland Youth Center," at the Costarides Street address. Prosecutors may ask to move an older teen with a grave charge into adult court, and the teen is then booked into Metro Jail.
↑ Back to the question list19. How can I find someone in a Mobile federal case?
Federal arrests often come from the FBI, the DEA or Homeland Security Investigations. The Southern District of Alabama hears those cases at 155 St. Joseph Street, Mobile, AL 36602, 251-690-2371. The person usually faces a magistrate judge on the next court day.
Before trial, most federal prisoners sit in a county jail that the U.S. Marshals pay for, so try the sheriff's inmate search first. After that, call the Marshals Service at 155 St. Joseph Street, Suite 201, Mobile, AL 36602, 251-499-6620. Federal prison time is served under the Bureau of Prisons, and the BOP inmate locator names the prison.
↑ Back to the question list20. What does an ICE hold mean for someone at Metro?
- Booking fingerprints are checked against national databases that ICE can see, and ICE may then file a detainer.
- The request covers a hold of up to 48 hours after Metro would normally release. Then it expires.
- Paying bail leaves the detainer in place and only starts its clock.
- ICE officers can take custody during those hours. If they miss that deadline, Metro frees the person on the county charges.
- ICE's detainee locator finds people fastest by A-number paired with birth country. Lacking that number, enter the exact name, date of birth and birth country.
- For Metro detainers, the responsible office is ICE New Orleans, 181 James Drive W, St. Rose, LA 70087, 504-318-2360.
- ICE picks the next location, and it can change.
21. When will the person move to a state prison?
If the sentence runs over a year, the Alabama Department of Corrections (ADOC) takes over. The person waits at Metro Jail, 450 St. Emanuel Street, Mobile, AL 36603, until ADOC sends for them. A reception prison comes first. There, staff review health care, mental health, security risk and gang ties, before assigning a long-term prison.
Check progress with the ADOC inmate search; a name works, and so does an AIS number. Check the birth date if names match. Our Alabama state prison guide covers visits and mail after the transfer. Metro staff at 251-574-6412 can say whether the person has already left.
↑ Back to the question list22. Is there a text alert when someone leaves Metro?
Yes. VINE sends free notices about releases and transfers. Signing up takes a few minutes:
- Open VINELink and select Alabama.
- Type the person's name or Metro Jail booking number.
- Choose the matching record, checking the age or birth date.
- Pick a delivery method: text, email or a phone call.
Alerts help families plan a pickup and help victims stay safe. If an alert seems wrong, call the inmate line at 251-574-6412 to confirm the person's status before acting on it.
↑ Back to the question list23. How do I avoid a jail money scam?
Pay only through the sheriff's portal, the Government Plaza clerk or a licensed bail agent you chose yourself. Sheriff's staff will never ask for bond money in a text. Anyone asking for a wire, a cash app or gift cards is running a fraud, even when they know details of the arrest.
End the call and dial Metro Jail yourself at 251-574-6412, or the Sheriff's Office front desk at 510 South Royal Street, Mobile, AL 36603, 251-574-2423. Put money on an inmate account only through the jail's own deposit vendor. Never give out card numbers to someone who called you first.
↑ Back to the question list24. Could a city police department or another county have them?
The arresting agency is the best first call:
- Mobile Police Department: 2460 Government Boulevard, Mobile, AL 36606, 251-208-1700.
- Sheriff's Office: 510 South Royal Street, Mobile, AL 36603, 251-574-2423, for deputies and areas outside city limits.
- Prichard: the city court line at City Hall, 216 E. Prichard Avenue, Prichard, AL 36610, 251-452-7800, can confirm a city case. A Prichard arrest may sit at the city station briefly.
Saraland, Chickasaw, Citronelle and Bayou La Batre run their own police too, and those arrests also end at Metro Jail. If another county wanted the person, a neighboring jail may hold them:
- Baldwin County Corrections Center, 200 Hand Avenue, Bay Minette, AL 36507, 251-937-0361
- Washington County Jail, 45 Court Street, Chatom, AL 36518, 251-847-2202
Mobile County Bail and Bond Help
When an arrest happens anywhere from Citronelle to Dauphin Island, bail decides how soon the person walks out. This page walks through who fixes the amount, which Government Plaza window takes the money, the extra fees and the refund. Deputies and most city officers bring adults to the Mobile County Metro Jail, 450 St. Emanuel Street, Mobile, AL 36603.
Confirm that Metro actually has them before anything else. The sheriff's Who's in Jail search works by last name. Our Inmate Search page goes further, with mugshots, warrant checks, today's arrests, charge details, custody status and collecting belongings. Copy down the booking number, because the bond desks and Metro staff both ask for it.
Your first call goes to the Metro inmate line, 251-574-6412. Get three answers: the bond on every charge, any hold that blocks the exit even after payment, and the office where this particular bond gets posted. When release is done, our court guide covers the first hearing and the Government Plaza courtrooms.
1. Who decides the bail figure in Mobile County?
Many county warrants reach Metro with a dollar figure already written on them, drawn from Alabama's statewide schedule. A judge or magistrate can push that figure up, bring it down or attach conditions. Rule 4.3 sets the clock for warrantless arrests. A judge then gets 48 hours to rule on whether probable cause supports the jailing. With a warrant, a person unable to meet the bond terms reaches a courtroom, or a video screen, within 72 hours.
Domestic violence arrests carry a waiting period, because state law holds the arrested person at Metro for no less than 24 hours. Phone the inmate line at 251-574-6412 to learn the charge, whether a warrant was involved, and the bond. Metro sits at 450 St. Emanuel Street, Mobile, AL 36603.
↑ Back to the question list2. Which bond types might the order permit?
Alabama gives judges four tools for pretrial release:
- Cash bond: the whole figure is handed to the court, and you get it back when the case closes, minus anything owed.
- Surety bond: a bondsman with an Alabama license backs the full figure, and the family pays a fee it never sees again.
- Property bond: an owner pledges Alabama real estate with enough equity to cover it.
- Own recognizance: nothing is paid, and the signature itself is the security.
The judge's written order spells out which of these are on the table. Bond money doesn't erase other conditions, like staying away from a witness. For the broader state picture, see our Alabama bail laws page.
↑ Back to the question list3. How big are Alabama's recommended bond ranges?
Judges at Government Plaza start from the Rule 7.2 chart, then adjust for danger, criminal history and how rooted the person is locally:
- Class C misdemeanor: $300 to $1,000
- Class B misdemeanor: $300 to $3,000
- Class A misdemeanor: $300 to $6,000
- DUI: $1,000 to $7,500
- Class D felony: $1,000 to $10,000
- Class C felony: $2,500 to $15,000
- Class B felony: $5,000 to $30,000
- Class A felony: $10,000 to $60,000
- Drug manufacturing or trafficking: $5,000 to $1,500,000
Each charge gets its own figure on the order, so add them together. For the gravest accusations, a judge may set no bail at all. The complete chart sits in the Rule 7.2 bail schedule.
↑ Back to the question list4. Where is a state-charge bond paid in Mobile County?
State-charge bonds go to Government Plaza, not to Metro. Which desk you use depends on the court holding the case:
- District Criminal Division: 205 Government Street, Room 338, North Tower, Mobile, AL 36644, 251-574-8511. It is open weekdays 8:00 a.m. to 5:00 p.m., straight through lunch. Its Atrium payment window takes money 8:00 a.m. to 4:30 p.m.
- Circuit Clerk: 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806, weekdays 8:00 a.m. to 5:00 p.m. This office keeps court records and bond orders.
- Circuit criminal desk: 251-574-8430, for felonies that have reached Circuit Court.
Before heading downtown, phone with the case number. Ask which window handles your bond and the exact sum to bring.
↑ Back to the question list5. What payment forms does Government Plaza accept?
For district criminal cases, the court lists these payment rules:
- Cash has to be the exact amount.
- Personal checks are turned away.
- Cashier's checks and money orders are taken by mail.
- Visa and MasterCard go through AlaPay, the state's online payment service.
Those rules were written for court payments, so ask whether they also cover your bond. Plan for two add-ons: a 3.5% state court fee and a $35 sheriff's fee. To get the full total, call the district criminal office at 205 Government Street, Room 338, North Tower, Mobile, AL 36644, 251-574-8511. Never put cash in the mail.
↑ Back to the question list6. Can bond be handled after Government Plaza closes?
The courthouse windows close in the afternoon, but arrests happen around the clock. The sheriff runs an online bonding portal, but it only works for approved bond users who already have an account. For most families, a licensed bail agent is the after-hours route.
Call Metro Jail at 251-574-6412 and ask which agents work at the jail and what papers they need. If you cannot get through, the Sheriff's Office front desk at 510 South Royal Street, Mobile, AL 36603, 251-574-2423, can point you to the right desk. Have the booking number, the full legal name and the bond amount ready before you phone an agent.
↑ Back to the question list7. What does a Mobile bondsman charge, and what is the catch?
Hiring a bail agent, or bondsman, means the agent's company guarantees Government Plaza the entire bond. The family's payment is the price of that guarantee, and it stays with the agent even after perfect attendance at every hearing. Alabama rules put a ceiling on agent charges.
Steps worth taking before any signature:
- Type the agent's name into the Alabama Professional Bail Bonding Board lookup.
- Demand the premium, collateral terms and no-show charges on paper.
- Find out what a co-signer owes if the person skips court.
- Hold on to the contract and each receipt.
Treat any agent who reaches out to you unprompted with suspicion. An honest one won't object if you confirm the bond with Metro at 251-574-6412 first.
↑ Back to the question list8. Will Mobile courts take a home as a property bond?
Often, yes. Under Ala. Code § 15-13-152, each person signing a property bond must own real estate in Alabama. Only the equity counts, which means the value left after mortgages and the homestead exemption are taken out. Expect each co-owner on the deed to sign.
Property bond rules come from the court, so call the Circuit Clerk at 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806. Ask whether the judge wants the land to be inside the county and which papers to bring. Lining up a property bond is slower than paying cash or hiring an agent, so begin right away and carry the deed and the case number to the clerk.
↑ Back to the question list9. What if a Mobile city police officer made the arrest?
A city charge, usually a misdemeanor, belongs to the court of the city where the arrest happened. For City of Mobile cases, that is the Mobile Municipal Court at 205 Government Street, 2nd Floor, North Tower, Mobile, AL 36644, 251-208-7055. Call and ask whether bail can be set or paid there, and which forms of payment the court will take.
A felony is different. Even when city officers make the arrest, felony charges go to the county courts at Government Plaza, and the bond runs through the district criminal office at 251-574-8511. Some people face a city charge and a state charge at the same time. That means two bonds, two offices and two receipts to keep.
↑ Back to the question list10. Which city courts handle bonds in the smaller towns?
Each city below runs its own court for its own charges. Call the one named on the ticket or the warrant:
- Prichard Municipal Court: 216 E. Prichard Avenue, Prichard, AL 36610, 251-452-7800, reached through City Hall
- Chickasaw Municipal Court: 224 N. Craft Highway, Chickasaw, AL 36611, 251-452-6453
- Saraland Municipal Court: 727 Saraland Boulevard South, Saraland, AL 36571, 251-675-5393
- Satsuma Municipal Court: 5464 Old Highway 43, Satsuma, AL 36572, 251-662-5305
- Creola Municipal Court: 9615 Old Highway 43, Creola, AL 36525, 251-675-8148
- Citronelle Municipal Court: 19135 S. Main Street, Citronelle, AL 36522, 251-866-0221
- Mount Vernon Municipal Court: Town Hall, 1565 Boyles Avenue, Mount Vernon, AL 36560, 251-829-6633
- Semmes Municipal Court: City Hall, One Main Street, Semmes, AL 36575, 251-649-8811
- Bayou La Batre Municipal Court: 13785 S. Wintzell Avenue, Bayou La Batre, AL 36509, 251-824-1825
- Dauphin Island Municipal Court: 1011 Bienville Boulevard, Dauphin Island, AL 36528, 251-861-5525
An arrest in a place with no city government, such as Theodore, Grand Bay, Wilmer or Eight Mile, goes to the county District Court instead.
↑ Back to the question list11. Why might Metro Jail show no bond?
When Metro's record has an empty bond field or reads "no bond," a judge has to act first. Typical causes:
- A capital charge, such as capital murder.
- A hold from probation or parole.
- Paperwork from another county or state that wants the person.
- A request under Aniah's Law to deny bail.
Under Aniah's Law, prosecutors can seek a hearing to keep someone jailed without bail on certain violent Class A felonies. An amendment in force since May 19, 2026, added attempted murder to that list, along with shooting at a car or home with people inside. The 13th Judicial Circuit District Attorney, 205 Government Street, Mobile, AL 36644, 251-574-8400, brings these requests. Call Metro at 251-574-6412 to learn which hold applies.
↑ Back to the question list12. How can a bond in Mobile County be lowered?
Bond cuts come only from the bench. Defense counsel puts the request in writing. Rule 7.4 lets a judge rework the conditions for good cause, once the DA has answered the motion. Separately, Circuit Court reviews the conditions of anyone still jailed 90 days into the wait for trial.
Arm the lawyer with details: steady work, a stable address, kids or relatives depending on the paycheck, medical issues, and transportation to every court setting. A review is a chance, not a promise of a cut. If no lawyer has been named yet, ask the Circuit Clerk at 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806, how the court appoints one.
↑ Back to the question list13. Can a judge assign a public defender here?
Start by telling the judge that hiring counsel isn't possible. The Mobile County Public Defender's Office, 151 Government Street, 4th Floor, Mobile, AL 36602, 251-319-6100, takes a case only after a judge appoints it. The office lists an income limit of 125 percent of the federal poverty guideline. A sworn financial statement lists earnings, debts and dependents. Rule 6.3 allows a fresh look if money gets tighter or looser, and posting bond isn't automatic proof of having money.
Statewide, appointed-lawyer programs answer to the Office of Indigent Defense Services, 100 North Union Street, Suite 680, Montgomery, AL 36104, 334-242-7059. For other free or low-cost help, the county court website points to SAVLP and Alabama Legal Help.
↑ Back to the question list14. Once bond is paid, how fast does Metro release?
Paying is only the first step. The court has to approve the bond. Next, Metro staff run a hold check, pull stored belongings and process the discharge. The jail held about 1,500 people in 2025, more than it was built for, so release can take a while.
Call the jail at 251-574-6412 and ask when to expect the person. If they have another case, a warrant from somewhere else or an immigration hold, paying one bond will not get them out. Keep the receipt with you when you pick them up at 450 St. Emanuel Street, Mobile, AL 36603, and agree on a meeting spot in case their phone is dead.
↑ Back to the question list15. What follows a skipped Mobile court date?
Skipping court is a big deal. Expect the judge to sign a warrant and start forfeiting the bond, putting the cash or property at risk. Rule 7.6 guarantees notice and a hearing before forfeiture becomes final, so forward any letter to the lawyer quickly.
Don't wait until tomorrow. Phone the Circuit Clerk at 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806, about a new setting. The file is also searchable on Alacourt. When a bail agent wrote the bond, that agent may start hunting for the person. A surrender arranged through a lawyer beats a surprise arrest at home or work.
↑ Back to the question list16. How is a Government Plaza cash bond refunded?
Cash posted at Government Plaza comes back only after the judge discharges the bond at the close of the case, under Rule 7.6(e). Fines, court costs and restitution are subtracted first. Agent fees are never refunded, whatever the outcome.
To avoid delays:
- Keep every receipt with the case number on it.
- Tell the clerk if the payer moves, so the check goes to the right address.
- Ask the lawyer whether the bond is still active after each hearing.
Refund status is handled by the Circuit Clerk, 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806.
↑ Back to the question list17. Does paying a Mobile bond clear an ICE hold?
Not on its own. ICE sends Form I-247A as a separate request. It asks Metro to keep the person as many as 48 extra hours past the moment Metro would otherwise open the door, giving agents time to collect them. Paying local bail just sets that window running. When ICE misses the window, Metro must free the person on the county case.
The ICE New Orleans Field Office, 181 James Drive W, St. Rose, LA 70087, 504-318-2360, covers this area. After a transfer, the ICE Online Detainee Locator finds people by A-number plus birth country.
↑ Back to the question list18. Who controls release in a federal case?
Federal charges ignore state bond rules entirely. Those cases belong to the Southern District of Alabama, whose federal courthouse is at 155 St. Joseph Street, Mobile, AL 36602, 251-690-2371. A magistrate judge decides on release under 18 U.S.C. § 3142, the Bail Reform Act. There is no bail chart and no commercial bondsman. Pretrial services staff verify employment, address and record, and prosecutors may ask for a detention hearing.
The U.S. Marshals Service, 155 St. Joseph Street, Suite 201, Mobile, AL 36602, 251-499-6620, holds federal defendants before sentencing, often at Metro Jail. After sentencing, use the federal inmate locator.
↑ Back to the question list19. Where do arrested Mobile teens go instead of Metro?
Kids skip the adult bond system altogether. Officers bring them to the Mobile County Youth Detention Center, 2315 Costarides Street, Mobile, AL 36617, 251-574-1450. The county's Juvenile Court and intake office share that address and keep weekday office hours from 8:00 a.m. to 5:00 p.m.
An intake worker weighs two choices: home with a parent, or detention. Any child kept there sees a juvenile judge inside 72 hours, and that judge sets release terms in place of bail. Some older teens, ages 16 and 17, face adult charges for the most serious felonies; they are booked into Metro and given an adult bond.
↑ Back to the question list20. How do I spot a bond scam in Mobile County?
Bond fraud often starts within hours of a booking. Red flags:
- Payment requested by gift card, cash app or wire.
- Pressure to pay immediately or "they stay in Metro."
- No name, license number or street address from the caller.
Sheriff's staff will never ask for bond money in a text message. Hang up and dial numbers you looked up yourself: Metro Jail at 251-574-6412, or the front desk at 510 South Royal Street, Mobile, AL 36603, 251-574-2423. Pay only at Government Plaza, through the sheriff's portal, or to a licensed agent you picked.
↑ Back to the question listMobile County Metro Jail Facility Inmate Visitation Schedule
450 St. Emmanuel Street
Mobile, AL 36603
251-574-6412
- First, you must register for visitation with GTL / Viapath either online or at the Metro Jail - 450 St. Emmanuel Street, Monday thru Friday, 8:00 - 11:00 am or 2:00 - 5:30 pm.
- After you complete registration, you will receive an email for confirmation. If you do not receive email call 855-208-7349. You can also call this number and register by phone.
- To register, you have to be on the inmate's list of approved visitors. Only the inmate can add you.
- All visits have be scheduled at least one day in advance.
- You must arrive 15 minutes before your scheduled visit.
- No more than four visitors per inmate.
- Professional Visitors (attorneys) need to call 251-574-6412 after registering for instructions.
ON-SITE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| TUESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| WEDNESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| THURSDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| FRIDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
REMOTE VISEO VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| MONDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| TUESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| WEDNESDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| THURSDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| FRIDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
| SATURDAY | 8:00AM - 11:00AM 2:00PM - 5:30PM |
ConnectNetwork Video Visitation (powered by GTL and ViaPath Technologies) allows friends and family members to schedule and conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or PC equipped with a webcam, visitors connect directly through housing-unit video stations or assigned tablets, eliminating the need to travel to the correctional facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit web.connectnetwork.com or download the ConnectNetwork mobile application.
- Register your account and upload a clear photograph of your valid government ID for institutional review.
- Search for your facility by state and agency name, then link your loved one using their legal name or booking ID.
- Wait for email notification confirming that facility administration has approved your visitor status.
- Select Video Visits, view the facility's open calendar schedule, and select an available time slot.
- Pay any required session fees using a debit or credit card and save your appointment confirmation.
- Log into the portal 10 to 15 minutes before your scheduled start time with a working camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives an on-screen prompt on their pod kiosk terminal or handheld tablet alerting them to the upcoming visit. At the scheduled time, they log into the terminal with their assigned PIN, position themselves in front of the screen, and conduct the session. Visitors and inmates must follow all facility dress codes and behavior rules; sessions are monitored and will be disconnected immediately if rules are broken.
Official Providers: ConnectNetwork Portal | myViaPath
Customer Service Telephone: 1-877-650-4249
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by ConnectNetwork / ViaPath
In addition to Video Visitation, ConnectNetwork and ViaPath operate several financial and communication tools:
- Inmate Messaging: Send electronic messages and photos directly to an inmate's tablet or kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ConnectNetwork Messaging - Inmate Tablets: Discover educational programs, phone access, and entertainment offered on facility tablets.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: ViaPath Tablet Programs - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your mobile device directly.
• Learn more on our website: AdvancePay Phone Guide | • Visit official vendor page: ConnectNetwork Phone Services - Online Bail Payments: Post court appearance bonds securely online to avoid in-person lobby visits.
• Learn more on our website: Bail & Bond Guide | • Visit official vendor page: TouchPay Bail Services
Mobile County Criminal Court Guide
From arraignment to verdict, here is how a criminal case moves in Mobile County. The 13th Judicial Circuit hears state charges at Government Plaza, 205 Government Street, Mobile, AL 36644. Adults who are not released spend the wait at the Mobile County Metro Jail, 450 St. Emanuel Street, Mobile, AL 36603, and many of them appear by video from there.
Before chasing a case number, open the sheriff's current inmate search and confirm the person is still there. Next, our Inmates in Custody page adds help with today's bookings, warrant checks, charge details, mugshots and getting belongings back. Government Plaza clerks search by the legal name together with the date of birth, so have both handy.
Make your first call to the Circuit Clerk at 251-574-8806. Ask three things: the case number, which court owns the charge, and the next appearance. For someone Metro still holds, the bail and bond page on our site sorts out the amounts, the Government Plaza payment windows and what slows a release.
1. Which Mobile courtroom handles which charge?
The 13th Judicial Circuit serves this one county, so state cases from Citronelle down to Dauphin Island all land at Government Plaza, 205 Government Street, Mobile, AL 36644. Cases split up like this:
- City court: a misdemeanor written by a city officer inside that city's police jurisdiction.
- District Court: deputy and trooper misdemeanors, traffic tickets, plus felony preliminary hearings.
- Circuit Court: felony trials, jury trials and rehearings of city or district convictions on appeal.
- Juvenile Court: anyone under 18, unless state law sends the case up to adult court.
Spots with no city government, like Theodore, Grand Bay, Wilmer and Eight Mile, feed their cases to District Court. The Circuit Clerk at 251-574-8806 can say which court has a file.
↑ Back to the question list2. Where are the Government Plaza criminal offices?
The state court offices cluster downtown. Phone first, case number in hand:
- Circuit Clerk: 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806, weekdays 8:00 a.m. to 5:00 p.m.
- Circuit criminal desk: 251-574-8430, in the same building, for felonies.
- District Criminal Division: 205 Government Street, Room 338, North Tower, Mobile, AL 36644, 251-574-8511, for misdemeanors, traffic and preliminary hearings.
- District Attorney, 13th Judicial Circuit: 205 Government Street, Mobile, AL 36644, 251-574-8400.
- Public Defender: 151 Government Street, 4th Floor, Mobile, AL 36602, 251-319-6100.
The county court website covers every clerk division that works out of Government Plaza.
↑ Back to the question list3. Which city courts hear local cases?
Besides Government Plaza, eleven cities in the county keep a court for their own ordinance and misdemeanor charges. Use the one printed on the ticket or complaint:
- Mobile Municipal Court: 205 Government Street, 2nd Floor, North Tower, Mobile, AL 36644, 251-208-7055
- Prichard Municipal Court: 216 E. Prichard Avenue, Prichard, AL 36610, 251-452-7800, reached through City Hall
- Chickasaw Municipal Court: 224 N. Craft Highway, Chickasaw, AL 36611, 251-452-6453
- Saraland Municipal Court: 727 Saraland Boulevard South, Saraland, AL 36571, 251-675-5393
- Satsuma Municipal Court: 5464 Old Highway 43, Satsuma, AL 36572, 251-662-5305
- Creola Municipal Court: 9615 Old Highway 43, Creola, AL 36525, 251-675-8148
- Citronelle Municipal Court: 19135 S. Main Street, Citronelle, AL 36522, 251-866-0221
- Mount Vernon Municipal Court: Town Hall, 1565 Boyles Avenue, Mount Vernon, AL 36560, 251-829-6633
- Semmes Municipal Court: City Hall, One Main Street, Semmes, AL 36575, 251-649-8811
- Bayou La Batre Municipal Court: 13785 S. Wintzell Avenue, Bayou La Batre, AL 36509, 251-824-1825
- Dauphin Island Municipal Court: 1011 Bienville Boulevard, Dauphin Island, AL 36528, 251-861-5525
City judges name a lawyer when jail time is possible. A city conviction can be appealed to Circuit Court, where the case starts fresh.
↑ Back to the question list4. How does the first Mobile courtroom visit go?
Time limits come first. Someone held on a warrant goes before a judge or magistrate within 72 hours. For warrantless arrests, probable cause needs a judge's approval within 48 hours. Many Metro Jail prisoners, held at 450 St. Emanuel Street, Mobile, AL 36603, see the judge on a screen instead of riding to Government Plaza.
This first appearance is short. The judge reads the charge, looks at bond, and asks if the person can hire counsel. It is not a trial, so the person should not tell the story of the arrest. Asking for a lawyer is enough. Family can phone the clerk at 251-574-8806 to learn the next date.
↑ Back to the question list5. How do misdemeanors like DUI or shoplifting move forward?
Plenty of misdemeanors begin with a street ticket instead of a booking. After an arrest, release usually comes from the state bond chart, a bondsman, cash, a property pledge or a signed promise. A domestic violence arrest keeps the person at Metro for 24 hours or more first.
- Arraignment: the accusation is read to the defendant, who then pleads. Ask for counsel here.
- Penalties: Class A up to 1 year and $6,000; Class B up to 6 months and $3,000; Class C up to 3 months and $500.
- First DUI: up to 1 year, a $600 to $2,100 fine and a license suspension.
- Class A examples: fourth-degree theft under $500 and second-degree marijuana possession.
- Outcomes: dismissal, DA pretrial diversion, probation, fines, jail or a bench trial.
No jury sits below Circuit Court. An appeal filed within 14 days earns a brand-new trial there.
↑ Back to the question list6. How does a Mobile County felony reach trial?
After booking, a judge sets bond terms and, when needed, appoints counsel. Most felonies then move through four stages:
- A District Court preliminary hearing, if requested, to test probable cause.
- The DA presents the evidence to grand jurors, who decide on an indictment. A defendant may skip that and plead to a written information.
- Circuit Court arraignment, then discovery and motions.
- Either a negotiated plea or a jury trial at Government Plaza.
Sentence ranges: 366 days up to 5 years for Class D, 366 days up to 10 years for Class C, and 2 to 20 years for Class B. Theft of $500 to $1,499 and most simple drug possession count as Class D. Under Alabama's sentencing standards, community corrections or probation is the usual result for a lot of nonviolent Class C and D cases. A record of earlier felonies, though, can trigger the Habitual Felony Offender Act. The felony desk answers at 251-574-8430.
↑ Back to the question list7. Who can ask for youthful offender status?
Defendants under 21 when the crime happened can request youthful offender treatment. When the judge grants it, the court file is sealed from public view, and any sentence is capped at three years.
Timing matters. The lawyer should raise the request early, before any plea is entered. The judge has the final word and can say no. Youthful offender records stay off the state prison search. To start the conversation, the defense lawyer or the family can reach the Public Defender's Office at 151 Government Street, 4th Floor, Mobile, AL 36602, 251-319-6100.
↑ Back to the question list8. How are violent Mobile felony cases different?
Aniah's Law gives the DA a way to ask for no bail at all. After a hearing, a judge may keep someone locked up for murder, first-degree robbery or another crime on the statute's list. The May 19, 2026 amendment widened it to attempted murder and to gunshots fired into a building or car where people are. Anyone who loses the hearing stays at Metro Jail until trial.
- Class A sentences run from 10 years to 99 years or life, with gun minimums on top.
- Capital murder convictions bring death or life without parole.
- Homicides often skip ahead to the grand jury.
- Violent convictions shut out most probation and limit parole.
Capital defendants need death-penalty-qualified counsel, from the Public Defender's Office or appointed lawyers. Prosecution runs through the 13th Judicial Circuit District Attorney, 205 Government Street, Mobile, AL 36644, 251-574-8400.
↑ Back to the question list9. How is a lawyer appointed in Mobile County?
If hiring counsel is out of reach, say so at the first hearing. A judge makes the call after reviewing a sworn statement of income, property, debts and dependents. Once appointed, the Mobile County Public Defender's Office, 151 Government Street, 4th Floor, Mobile, AL 36602, 251-319-6100, handles District and Circuit Court cases. Its income limit is 125 percent of the federal poverty guideline, and the same defender usually stays on as the case climbs from District Court to Circuit Court.
City judges appoint counsel when jail is on the line. Under Rule 6.3, eligibility can be reconsidered if finances change. Statewide questions are answered by the Office of Indigent Defense Services, 100 North Union Street, Suite 680, Montgomery, AL 36104, 334-242-7059.
↑ Back to the question list10. Where can I look up a Mobile court date?
Hearing dates come from the court record, and the jail roster may lag behind. Ways to look one up:
- Phone: the Circuit Clerk at 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806. Have the case number ready, or the name plus birth date.
- In person: public terminals at Government Plaza show county files at no charge.
- Online: Alacourt Access sells statewide records, at $9.99 for each case found by name.
- City cases: ring the city court printed on the ticket.
Settings get moved. The day before any trip downtown, check the date, time, courtroom and the purpose of the hearing with the clerk.
↑ Back to the question list11. How can I learn about a Mobile County warrant?
The sheriff's deputies carry out county warrants, based at 510 South Royal Street, Mobile, AL 36603; the front desk number is 251-574-2423. Three lookups help:
- The sheriff's warrant search, by name.
- ALEA's fugitive list, covering wanted people statewide.
- Alacourt Access, which shows filed charges for $9.99 a case.
If a warrant shows up, call a lawyer before walking in. A planned surrender at the Royal Street office, with bond money ready, tends to go far better than an arrest at work. For a fresh court date afterward, the clerk answers at 251-574-8806.
↑ Back to the question list12. Where do federal charges from Mobile County go?
The Southern District of Alabama, Southern Division, handles them at 155 St. Joseph Street, Mobile, AL 36602, 251-690-2371. Alongside drug, gun and fraud cases, its docket picks up Port of Mobile matters brought by the Coast Guard, Customs and Homeland Security Investigations.
- The opening hearing, before a magistrate judge, typically comes the next court day.
- Release follows the Bail Reform Act, with no bail chart and no bondsmen.
- Prosecutors can push for a detention hearing.
- A defendant without money is assigned a federal defender, or a lawyer from the CJA panel.
The U.S. Marshals Service, 155 St. Joseph Street, Suite 201, Mobile, AL 36602, 251-499-6620, chooses the holding jail, often Metro. Federal detainees held there appear on the Metro roster. After sentencing, check the federal inmate locator.
↑ Back to the question list13. Does an ICE detainer pause the Mobile case?
A detainer leaves the state case in place. Local charges still have to be resolved, and any bond still has to be paid. The detainer itself asks Metro for a hold of no more than 48 hours once the county case is done with them, so ICE can take custody. When ICE never arrives, Metro must release on the county charges.
Anyone with a detainer should tell the defense lawyer about it early, before any plea talks. The ICE New Orleans Field Office, 181 James Drive W, St. Rose, LA 70087, 504-318-2360, covers this area. After a transfer, ICE's online locator, searched by A-number and birth country, shows where they went.
↑ Back to the question list14. How are juvenile cases handled in Mobile County?
Anyone under 18 begins at juvenile intake inside the Mobile County Youth Detention Center, 2315 Costarides Street, Mobile, AL 36617, 251-574-1450. That building on Costarides Street also houses Juvenile Court and the secure detention unit.
- Intake picks release to a parent, a formal petition or detention.
- Detained children get a detention hearing within 72 hours, and a juvenile judge sets terms instead of bail.
- A judge may order informal adjustment, probation, counseling or treatment, or a DYS commitment, which puts the Alabama Department of Youth Services in charge.
- Some teens go straight to adult court. At ages 16 and 17, that happens with a capital crime, a Class A felony or drug trafficking. Adult court is also automatic for a felony involving a deadly weapon or dangerous instrument, and for one that causes a death or serious physical injury.
- Children 14 and up can be moved to Circuit Court after a hearing.
Families who cannot pay get a lawyer appointed by Juvenile Court.
↑ Back to the question list15. When does someone leave Metro for state prison?
ADOC, the state corrections system, takes over any sentence longer than a year. The person usually stays at Metro Jail, 450 St. Emanuel Street, Mobile, AL 36603, until ADOC transport arrives. The first state stop is a reception prison. Its staff sort out health care, mental health, custody level and gang concerns, then pick a permanent prison.
To follow along, type a name, or the AIS number with six digits, into the ADOC inmate search, and match the birth date when two names look alike. For visiting rules and mail at the assigned prison, use our state prison directory. To ask whether the person has left the county yet, call Metro at 251-574-6412.
↑ Back to the question list16. How can a family help avoid a missed court date?
Missing a setting can mean a new warrant and the bond money forfeited. Families can help in small, practical ways:
- Write every date, time and courtroom on a calendar at home.
- Register for VINELink custody alerts, which are free, while the person is held.
- Keep the lawyer's number saved in more than one phone.
- Plan the ride downtown with time to spare.
If a conflict comes up, the person or the lawyer should call the court before the hearing, never after. County cases go through the Circuit Clerk, 205 Government Street, Suite 913, Mobile, AL 36644, 251-574-8806. City cases go to the issuing city court, for example the Mobile Municipal Court, 205 Government Street, 2nd Floor, North Tower, Mobile, AL 36644, 251-208-7055.
↑ Back to the question list
Inmate Canteen (operated by TurnKey Corrections) allows friends and family members to purchase pre-approved commissary packages, including brand-name snacks, confectionery goods, personal hygiene products, stationery, and apparel kits sent directly to an incarcerated loved one. Every package is packed to adhere strictly to facility security regulations, ensuring items pass institutional intake without being rejected at the loading dock.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatecanteen.com and sign in or create a user profile.
- Select Commissary / Store and choose your state and detention center.
- Search for the inmate to unlock the facility's approved product catalog.
- Select allowable snack foods, candies, personal care goods, and clothing items up to the facility's allowed spending limit.
- Proceed to checkout, enter your debit or credit card billing details, and submit payment.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. TurnKey Corrections prepares the order in secure, tamper-evident packaging and delivers it directly to the jail commissary department. Facility staff inspect the shipment and deliver the items during regular housing unit commissary rounds, where the inmate signs for receipt.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Commissary Care Packages, Inmate Canteen provides several other communication, financial, and visitation services:
- Tablets & Chirp Units: Learn how secure handheld devices allow inmates to communicate, read, and message.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Canteen Devices - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Digital Messaging: Send electronic messages and photos directly to housing pod kiosks and handheld devices.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Canteen Messaging - Trust & Phone Deposits: Deposit money directly into an inmate's jail trust account or phone calling balance.
• Learn more on our website: Trust & Phone Deposits Guide | • Visit official vendor page: Inmate Canteen Deposits
Buy Commissary for an Inmate in the Mobile County Metro Jail Facility
Mobile County Metro Jail Facility Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Mobile County Metro Jail Facility allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Inmate Canteen.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 251-574-6412 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Mobile County Metro Jail Facility's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Inmate Canteen Trust & Phone Deposits allow friends and family members to transfer money directly into an incarcerated person's jail trust account or telephone calling balance using a credit or debit card. Deposited funds give your loved one the financial balance needed to buy personal care goods, over-the-counter medication, snacks, and phone talk time from the facility canteen.
Important: Facility Banking Policies Vary Across Jails
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatecanteen.com on your computer or mobile device.
- Click on Deposit Funds and select whether to fund the Trust Account (for commissary) or Phone Account (for talk time).
- Select the state and facility where the inmate is currently housed.
- Search for the inmate to confirm their active housing record matches the facility roster.
- Enter your deposit dollar amount, review convenience fees, and enter your debit or credit card billing details.
- Submit payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet connection to receive trust funds. Once payment clears, the balance posts directly to their accounting profile in the jail's internal system. The inmate can review their updated balance at the pod kiosk terminal and place their regular weekly commissary order or make outbound phone calls.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Trust & Phone Deposits, Inmate Canteen provides several other communication, financial, and commissary services at participating correctional facilities:
- Commissary & Snack Packs: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Canteen Commissary - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Digital Messaging & Chirp Texts: Send electronic messages and photos directly to housing pod kiosks and handheld devices.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Canteen Messaging
Deposit Money for an Inmate in the Mobile County Metro Jail Facility
Deposits for someone in the Mobile County Metro Jail Facility, at 450 St. Emanuel Street in Mobile, are made by kiosk or online. Each one costs a fee and needs the person's PIN, so get the PIN, and the name they were booked under, from them first.
- Visitation lobby ATM: Monday through Friday, 8 a.m. to 6:30 p.m. Cash, debit or credit.
- Docket lobby kiosk: Open seven days a week, with the same ways to pay.
- From home: Use Inmate Canteen. Problems with a deposit go to the chat box on that site, not to the jail.
- Money orders: Not taken for accounts since September 1, 2023.
Account money pays for commissary, phone time, haircuts, copies and medical co-pays ($10 for a non-emergency visit plus $3 per prescription). Part of each deposit can go toward debts owed to the jail. In the first 30 days, a person can release money to family, a lawyer or the court with an Inmate Money Release Request form, and money can go to a bonding company at any time.
Mail Restrictions - Send Inmates Pre-metered Postcards Only
The Mobile County Metro Jail on St. Emanuel Street accepts personal mail only as metered postcards, mailed to the jail's post office box. The postcards are searched at a different location before the inmate gets them. Instead of an ID number, the jail goes by the inmate's real name and date of birth.
Postcards, legal mail and publications:
Inmate's Full Name & Date of Birth
Mobile County Metro Jail
P.O. Box 104
Mobile, AL 36601
- Postcards with printed postage: Only buy postcards that already have the postage printed on them. A card with a regular stamp on it gets rejected. It must be a rectangle, 4 x 6 inches or smaller. Letters in envelopes are not allowed.
- Money: The jail no longer takes money orders. Use the kiosk in the lobby or send money online.
- Legal mail: The envelope has to list the lawyer's or office's name and title and say that it is privileged mail. Staff open it in front of the inmate and do not read it.
- Addressing it: Above the address, write the inmate's full legal name, not a nickname, and their date of birth. Mail that isn't addressed this way is returned. Look the person up in the inmate search first.
- Greeting cards: Birthday, holiday and other greeting cards are turned away.
- Returned or held mail: The jail won't pay postage due. Anything that arrives after the inmate is released goes back to the sender. Banned items are kept for ten days and then thrown away, unless the inmate gives staff a postage-paid envelope to mail them back.
- Your return address: Include your full name, street, city, state and ZIP. The postmark has to match the city and state in your return address.
- Photos: You can't mail photos in an envelope. A picture postcard is allowed if it has no nudity or sexual poses.
- Books, magazines and newspapers: An inmate may get up to three new paperback books, two magazine subscriptions and two newspaper subscriptions, mailed directly by the publisher or a store. A hardback is held for ten days and then thrown away.
- Keep the card bare: No stickers, address labels, paint, crayon, glitter, markers, glue, tape, perfume or lipstick, and nothing attached to it.
Inmates can also read electronic messages on the jail kiosks, which is quicker than mail.
AdvancePay is the primary prepaid telecommunications service operated by Global Tel*Link (GTL) and ConnectNetwork, which have unified under the corporate identity of ViaPath Technologies (and the myViaPath platform). By funding an AdvancePay account, telephone charges are deducted per minute whenever an incarcerated loved one calls your specific telephone number, preventing calls from being rejected by cellular carriers.
Important: Cell Carriers Automatically Block Jail Collect Calls
Inmate telephone networks do not permit incoming calls, and wireless cell providers automatically block traditional collect billing by default. While select traditional landlines may support operator billing, cell phones and internet-based lines require an active AdvancePay balance, which you can verify with your carrier. If you do not register your number online and add funds immediately, your loved one will hear an automated operator announcement stating your line is blocked from receiving correctional calls.
Step-by-Step Instructions to Open and Fund AdvancePay
- Visit web.connectnetwork.com or the updated my.viapath.com portal, or launch the ConnectNetwork / ViaPath mobile application.
- Click Sign Up and register using your primary 10-digit cellphone number and email address.
- Select Add Facility, pick your state, and choose the detention center or state prison where the inmate is held.
- Search for the inmate using their full legal name or facility booking ID number and link them to your contact directory.
- Select AdvancePay Phone and choose your deposit amount ($25, $50, or custom).
- Enter your debit or credit card billing details, accept the administrative transaction fee, and complete the payment.
- Check your phone settings to confirm that automated or unknown correctional numbers are not routed straight to spam.
What the Inmate Needs to Do
The inmate approaches any housing pod telephone, enters their assigned PIN and voice biometric recognition phrase, and dials your 10-digit number. ViaPath's automated operator confirms your active prepaid balance and connects the call. All personal telephone calls are subject to recording and monitoring by facility investigators.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249 (Automated & Live Support)
Support Hours: Automated Service 24/7; Live Operators Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to AdvancePay Phone Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- ConnectNetwork Trust Fund Deposits: Transfer money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath PIN Debit Phone Calling: Give the inmate their own calling funds to contact any approved phone number independently.
• Learn more on our website: PIN Debit Phone Calling Guide | • Visit official vendor page: ViaPath PIN Debit Calling - ViaPath Messaging & Photo Sharing: Send digital messages, photos, and video attachments directly to their terminal.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits and manage handheld tablet communications.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
ViaPath PIN Debit (hosted on ConnectNetwork and myViaPath) provides incarcerated individuals with their own calling funds. Unlike AdvancePay (which only funds calls placed to your specific phone number), PIN Debit funds belong directly to the inmate, allowing them to call attorneys, bondsmen, employers, or extended family members across multiple approved telephone numbers.
Important: AdvancePay Only Funds a Single Phone Number
When someone is arrested, they often need to contact multiple people—including legal defense counsel, bail agents, employers, and relatives. If you only fund an AdvancePay account, your loved one will have no calling balance to dial anyone else, as rules and call authorizations vary by facility. Adding funds directly to ViaPath PIN Debit grants them the calling flexibility needed to handle critical legal and family arrangements without delay.
Step-by-Step Instructions to Fund a PIN Debit Account
- Sign into your account at web.connectnetwork.com or my.viapath.com.
- Click on PIN Debit under the communications menu.
- Select the state and facility, and link the inmate's booking identification number.
- Enter the deposit dollar amount and review the payment transaction fee.
- Enter your debit or credit card details and submit the payment.
- Notify your loved one that their personal PIN calling balance has been credited.
What the Inmate Needs to Do
The calling balance appears under the inmate's personal identification PIN. When they pick up any dayroom telephone or tablet, they select the 'PIN Debit' prompt from the automated menu to place calls to any approved number on their personal contact list.
Official Providers: ConnectNetwork Portal | myViaPath Portal
Customer Service Telephone: 1-877-650-4249
Support Hours: Automated Deposits 24/7/365; Live Agents Monday – Friday, 8:00 AM – 10:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by ViaPath Technologies (ConnectNetwork)
In addition to PIN Debit Calling, ViaPath / ConnectNetwork provides several other communication, financial, and visitation services:
- AdvancePay Dedicated Phone Calling: Fund calls placed specifically to your personal phone number.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ConnectNetwork AdvancePay - ConnectNetwork Trust Fund Deposits: Deposit money for commissary food, hygiene supplies, and stationery.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ConnectNetwork Trust Deposits - ViaPath Messaging & Photo Sharing: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: ViaPath Messaging Services - GettingOut Video Visitation & Tablets: Schedule face-to-face remote video visits from home.
• Learn more on our website: Remote Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits
Inmate Canteen Digital Messaging allows friends and family members to send electronic text messages and digital photos directly to an incarcerated loved one. Messages are delivered electronically to housing unit kiosks and Chirp handheld devices within hours, avoiding the lengthy delivery times associated with postal mail.
Important: Electronic Mail Guidelines Vary by Facility
Correctional facilities enforce strict rules regarding incoming correspondence. While some jails continue to accept paper letters, many facilities restrict physical postal mail or mandate digital message screening, which you can verify by checking facility rules. If you do not register online and set up message credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Messages
- Go to www.inmatecanteen.com and sign in or create a user profile.
- Select Email / Messaging and choose your state and detention facility.
- Search for the inmate using their legal first and last name or booking ID number.
- Purchase messaging credits using a credit or debit card.
- Type your message in the text box and attach approved digital images if permitted by the facility.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit kiosk or assigned handheld Chirp device. The inmate opens the message, reads your note, and types an electronic reply using their available account credits.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Digital Messaging, Inmate Canteen provides several other communication, financial, and commissary services at participating correctional facilities:
-
Commissary & Snack Packs: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Canteen Commissary -
Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits -
Trust & Phone Deposits: Deposit money directly into an inmate's jail trust account or phone calling balance.
• Learn more on our website: Trust & Phone Deposits Guide | • Visit official vendor page: Inmate Canteen Deposits
Inmate Canteen (TurnKey Corrections) provides specialized handheld tablets and Chirp communication units to incarcerated individuals in county detention centers. Running over a secure internal wireless network, these devices allow inmates to send and receive text messages, submit facility requests, review commissary balance accounts, and read digital materials directly from their living areas.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, initiating video calls, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund Tablet Use
- Confirm that TurnKey Corrections / Inmate Canteen tablets or Chirp devices are active at the facility.
- Navigate to www.inmatecanteen.com and sign into your user profile.
- Link the inmate to your account by state, detention facility, and their legal name or booking ID.
- Select Messaging / Chirp Funds or Trust Deposits to add funds to their available balance.
- Specify your deposit amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.
What the Inmate Needs to Do
The inmate logs into their assigned tablet or Chirp device using their personal PIN. They can review their available messaging balance, read incoming family correspondence, and type replies directly on the device. Tablets are returned to docking stations during facility count times and for overnight charging.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Tablet Services, Inmate Canteen provides several other communication, financial, and commissary services:
- Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Canteen Commissary - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Digital Messaging: Send electronic text messages and digital photos directly to housing pod kiosks and handheld devices.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Canteen Messaging - Trust & Phone Deposits: Deposit money directly into an inmate's jail trust account or phone calling balance.
• Learn more on our website: Trust & Phone Deposits Guide | • Visit official vendor page: Inmate Canteen Deposits
Mobile County County Jails
Mobile County Juvenile Facilities
- Metro Jail: 251-574-4702
- Adult Probation: 251-574-3296
- Alternative Sentencing: 251-574-5594
- Anonymous Crime Tips: 251-574-8255
- Bail: 251-574-4702
- Circuit Court - Criminal: 251-574-8430
- Crime Victims: 251-574-8400
- District Attorney: 251-574-8400
- District Court - Criminal: 251-574-8511
- Drug Court: 251-574-5650
- Electronic Monitoring: 251-574-5659
- Juvenile Court: 251-574-1450
- Juvenile Probation: 251-574-1450
- Metro Jail Visitation Info: 251-574-4734
- Minimum Security: 251-574-2321
- Police: 251-208-1700
- Sheriff: 251-574-2423
- Strickland Juvenile Detention: 251-574-1450
The Mobile County Metro Jail Facility serves the following cities and towns of Mobile County: Bayou La Batre, Chickasaw, Citronelle, Creola, Dauphin Island, Fairhope, Mobile, Mt. Vernon, Prichard, Saraland, Satsuma, Semmes and Whistler. At times this facility may also house inmates arrested in the following counties: Macon County.