Address:
162 6th Avenue
Ashville, AL 35953
Phone:
205-594-2149
Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more.
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, St. Clair County Jail - Ashville may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
St. Clair County Jail - Ashville may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
St. Clair County Jail - Ashville may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
St. Clair County Jail - Ashville may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
Customer Support: 877-810-0914.
162 6th Avenue
Ashville, AL 35953
205-594-2149
ON-SITE VISITATION SCHEDULE
DAY | TIME |
SUNDAY | 8:00AM - 11:00PM |
MONDAY | 8:00AM - 11:00PM |
TUESDAY | 8:00AM - 11:00PM |
WEDNESDAY | 8:00AM - 11:00PM |
THURSDAY | 8:00AM - 11:00PM |
FRIDAY | 8:00AM - 11:00PM |
SATURDAY | 8:00AM - 11:00PM |
REMOTE VISITATION SCHEDULE
DAY | TIMES |
SUNDAY | 8:00AM - 11:00PM |
MONDAY | 8:00AM - 11:00PM |
TUESDAY | 8:00AM - 11:00PM |
WEDNESDAY | 8:00AM - 11:00PM |
THURSDAY | 8:00AM - 11:00PM |
FRIDAY | 8:00AM - 11:00PM |
SATURDAY | 8:00AM - 11:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the St. Clair County Jail - Ashville money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For inmates receiving mail in the St. Clair County Jail - Ashville there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.
For complete information on mail policies and addresses, check out our Inmate Mail page.
Using Jail ATM Digital Messaging with an Inmate at St. Clair County Jail - Ashville - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
St. Clair County Jail - Ashville uses an online cash bonding company called CashBondOnline.com so you don't have to bond out your inmate at the jail or at the St. Clair County Courthouse.
Here's how it works:
1. Once you find out that your inmate has been arrested, go here and select Alabama.
2. Next select St. Clair County Jail - Ashville, or if it is not listed like that, try St. Clair County.
3. Next, input your inmate's name or ID Number and then click 'Find'.
4. If your inmate is elegible for a cash bond, the amount will be noted next to their criminal charges.
For full information on Cash bail and Bond Online, including how to contact them by phone and email, check out our Inmate Bail page.
To Bail out or Post Bond for an Inmate in St. Clair County Jail - Ashville follow these steps:
For complete Instructions on How to Bail or Bond an Inmate in St. Clair County Jail - Ashville, check out our Inmate Bail page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
St. Clair County Jail - Ashville uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a St. Clair County Jail - Ashville inmate's account for communication services, check out our Send Money page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your St. Clair County Jail - Ashville inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in St. Clair County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select St. Clair County Jail - Ashville,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for St. Clair County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To visit an inmate in St. Clair County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, St. Clair County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in St. Clair County Jail - Ashville:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in St. Clair County follow these steps:
1. Start by confirming that St. Clair County Jail - Ashville's Video Visitation is working correctly by looking up St. Clair County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select St. Clair County Jail - Ashville, and then the inmate you wish to communicate with.
Other St. Clair County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the St. Clair County Jail - Ashville Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in St. Clair County, can be found on our Visit Inmate Page.
St. Clair County Jail - Ashville Phone: 205-594-2149
To receive phone calls from inmates in St. Clair County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that St. Clair County Jail - Ashville has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select St. Clair County Jail - Ashville, and then the inmate you wish to communicate with.
St. Clair County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Alabama.
2. Prepaid calls between Alabama and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the St. Clair County Jail - Ashville approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the St. Clair County Jail - Ashville GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in St. Clair County, can be found on our Inmate Phone Page.
To visit an inmate in St. Clair County follow these steps:
For full instructions on all the benefits of using JailATM to visit a St. Clair County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in St. Clair County Jail - Ashville follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in St. Clair County Jail - Ashville check out our Commissary Instructions Page for St. Clair County.
To deposit money online for an inmate in St. Clair County Jail - Ashville follow these steps:
For all information, tips and procedures for sending money to an inmate in St. Clair County Jail - Ashville, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for St. Clair County.