Tuscaloosa County Jail Emailing An Inmate

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Tuscaloosa County Jail

Address:
1600 26th Avenue
Tuscaloosa, AL 35401

Phone:

205-349-4511

Send an Email or Text to an Inmate in the Tuscaloosa County Jail

Sending an Email, Text or Secure Electronic Message to an Inmate

The Tuscaloosa County Jail provides a service which allows secure electronic messaging for their inmates.

The email service they use is called Securus.

Securus is not directly connected to the internet like normal email, but instead each correspondence is first intercepted by the jail's servers. This gives the staff an opportunity to review the messages before delivering them to both inmates and the people that the inmates are communicating with.

Electronic messages received by the inmates are read either on kiosks within the inmate's unit, or or on tablets provided by the third party service that oversees the program.

Allowing inmates access to email has many upsides:

  • It is less expensive than regular mail.
  • It allows for faster turnaround of communication.
  • It allows the jail to monitor inmate communication in real time.
  • Because the jail receives a portion of the revenue, it brings the jail revenue they wouldn't have otherwise.
  • It is an inmate privilege that they don't want to have taken away, and thus can be used as a way to control behavior.
  • It keeps unwanted contraband from entering the facility in the physical mail.

For a list of Frequently Asked Questions and Answers about Securus inmate emailing and texting, scroll down for more information about it or call the jail at 205-349-4511.

Tuscaloosa County Jail - Emailing and Texting an Inmate

Tuscaloosa County Jail uses Securus eMessaging for Inmate Email.




Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').

Steps: 
1.  Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

Things you CAN do:
1.  You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness) 

Things you CANNOT do:
1.  You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.

Other Things:
1.  Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.

What is the cost of sending inmate messages?

  • Send a text Message - 1 stamp
  • Purchase a reply for your inmate - 1 stamp
  • Attach up to 5 photos - 1 stamp each photo
  • Share up to 5 eCards - 1 stamp each eCard
  • Send just a photo with no text - 1 stamp
  • Send a 30 second VideoGram - 3 stamps

What can your inmate do with digital 'stamps'?

  • Reply to your eMessage if you attach a return stamp
  • Receive transferred stamps you share with them (no cost to transfer)
  • When available, they can purchase their own stamps from their Inmate Debit Account


Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app

Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075

Email with an Inmate in the Tuscaloosa County Jail

Can inmates send and receive texts and emails?

Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.

The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.

Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account. 

To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text. 

The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Tuscaloosa County Jail staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.

If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.

Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.

How much does it cost for an inmate to use a text or email service?

The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.

Can inmates send and receive photos through their messaging system?

Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached. 

The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.

The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure. 

Can I send an inmate a link to a video to watch?

No.  Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.

Can I send the inmate a video?

Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.

The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.

As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.

What device does an inmate use for texting and emailing?

The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal. 

In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner. 

Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.

What is the inmate text and email system in Tuscaloosa County Jail?

The electronic messaging system used by Tuscaloosa County Jail, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 205-349-4511 to confirm.

What are the companies that provide inmate electronic messaging services?

This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:

Access Corrections
CIDNET
City Tele Coin
Correct Pay
Corrlinks
Ctel
Edevo
Express Account
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
JailATM
J Pay
NCIC
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
TBE
Visitel

How do I fund the inmate’s messaging system?

You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.

How often can an inmate text and email?

There is no limit to the amount of texting and email that an inmate can have with their family and friends.

Can inmates’ text any time of the day or night?

If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.

Can inmates email other inmates in other jails or prisons?

No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.

Tuscaloosa County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Tuscaloosa County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Tuscaloosa County Jail:
Inmate's Full Name & Cell # (call 205-349-4511 to get the Cell #)
Tuscaloosa County Jail
1600 26th Avenue
Tuscaloosa, AL 35401


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Tuscaloosa County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Tuscaloosa County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Alabama, then Tuscaloosa County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Tuscaloosa County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Tuscaloosa County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Tuscaloosa County.


 

How to Deposit Money in an Inmate's Commissary Account at Tuscaloosa County Jail

Inmates are allowed to have an account at the facility in order to purchase commissary items such as snacks, hygeine products, phone cards and stationary. These are the instructions on how to deposit money with them, pick up money they had with them when they were arrested, and how much money they need.


For complete information on inmate money and commissary issues, check out our Inmate Money page.


 

How to Rent a Tablet for an Inmate in Tuscaloosa County Jail

To rent a tablet for an inmate in Tuscaloosa County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Tuscaloosa County inmate will recieve their tablet in 3-5 business days, after you pay.


If you have any questions:

For all Tuscaloosa County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How to Send a Text or Email Message to an Inmate in Tuscaloosa County Jail

To send a text or email message to a Tuscaloosa County inmate, do the following:

Tuscaloosa County Jail uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Tuscaloosa County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Tuscaloosa County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Tuscaloosa County information for sending secure messages to an inmate in Tuscaloosa County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Schedule and Visit an Inmate in Tuscaloosa County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Tuscaloosa County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Tuscaloosa County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Tuscaloosa County Jail

To set up a phone account so that your inmate can call you from Tuscaloosa County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Tuscaloosa County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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Frequently Asked Questions

Can I send an inmate in the Tuscaloosa County Jail email?
Yes. Tuscaloosa County Jail uses the services of Securus eMessaging that facilitates sending email to your inmate, and from your inmate to you. You cannot use your personal account though. You have to first register with Securus eMessaging and send the email through their website. Learn more about how to text/email an inmate in the Tuscaloosa County Jail.

Are my email messages to an inmate in the Tuscaloosa County Jail private?
No. When you send an email to an inmate in the Tuscaloosa County Jail using a third-party service called Securus eMessaging, your message is first screened by their filters to make sure the message is appropriate and follows their rules and guidelines. It is then forwarded to the jail staff who also review the message, similar to how they review regular mail to an inmate. After that it is forwarded to your inmate. But be careful what you write, as all messages become permanent property of the jail and any indiscrete information can and will be used by the prosecutor trying your inmate's criminal case. Learn more about emailing an inmate in the Tuscaloosa County Jail.

How do I communicate with an inmate at the Tuscaloosa County Jail using email?
To communicate by email with an inmate in the Tuscaloosa County Jail, a free Securus online account is required. After registering, sign up for eMessaging, find your inmate, purchase a book of ‘stamps’ and then type your message. Securus 'stamps' are used to purchase messages and send photos, eCards and video greetings. Learn more about how to text/email an inmate in the Tuscaloosa County Jail.

Can I send an email or text to an inmate in the Tuscaloosa County Jail for free?
No. In order to send an email or text to an inmate in the Tuscaloosa County Jail, what they refer to as Securus eMessaging, you need to first purchase a book of digital 'stamps' from their website. The cost of each stamp is subject to change, but in general, they are $1.00 or less, and the cost to send a message, either from you to your inmate or from your inmate to you, is one 'stamp'. You can also use a 'stamp' to send photos. Video messages usually cost about three 'stamps'. Learn more about the cost to text/email an inmate in the Tuscaloosa County Jail.

How can my inmate in the Tuscaloosa County Jail reply to an email I send them?
After you send an email to an inmate in the Tuscaloosa County Jail using Securus eMessaging, you are given an option for your inmate to use one of the digital 'stamps' you purchased, for them to reply to your email. If you choose, you can transfer some of your 'stamps' to them so that they can send you and/or others emails as well. In addition, if you fund their account, they can purchase their own stamps. Learn more about how and inmate can email you and others in the Tuscaloosa County Jail.

If my email to an inmate in the Tuscaloosa County Jail is not approved, do I get a refund?
No, just like as if you send a regular letter to an inmate in the Tuscaloosa County Jail that is rejected, and the post office does not give you a refund, Securus eMessaging will not give refunds for rejected email messages, photos or videos. Learn more about what is acceptable when emailing an inmate in the Tuscaloosa County Jail.

What type of attachments can I email an inmate in the Tuscaloosa County Jail?
When emailing an inmate an inmate in the Tuscaloosa County Jail using Securus eMessaging, you can send text, photos and videos. Videos can be up to 30 seconds in length and cost 3 'stamps'. You can also send eGreeting Cards for the same price as a text email. Text, photos and cards all cost one 'stamp'. Learn more about sending attachments to an inmate by texting or emailing in the Tuscaloosa County Jail.

What type of emailing is allowed to an inmate in the Tuscaloosa County Jail?
Using Securus eMessaging for emailing an inmate in the Tuscaloosa County Jail, you CAN do the following: (1)You CAN ONLY send messages from the Securus website, or with the Securus app (2)You CAN transfer ‘stamps’ to your inmate. (3) You CAN deposit money to your inmate, and they CAN purchase ‘stamps’ on their end. (4)Each time you send a message, you CAN pay for them to reply. (5)You CAN send photos, eGreeting Cards and videos. (Jail staff will review for appropriateness). Learn more about what you can and cannot send an inmate by text or email in the Tuscaloosa County Jail.

How will I know if my email to an inmate in the Tuscaloosa County Jail was approved?
When you send an inmate in the Tuscaloosa County Jail an email using Securus eMessaging, you will receive a message if your email was NOT approved, and you will be given the reason. All emails you send, whether it be text, photos, videos or ecards, will incur a fee. There are no refunds for emails or attachments not approved. Learn more about the approval rules when texting or emailing an inmate in the Tuscaloosa County Jail.

Can I send a photo in my 'gallery' to an inmate in the Tuscaloosa County Jail, or does it have to be a snapshot taken within the Securus app?
You can send any type of photo (jpg, jpeg and png) or video (30 seconds or less) to an inmate in the Tuscaloosa County Jail when using Securus eMessaging. It can either be direct from your gallery or one taken from within the Securus app. Learn more about emailing an inmate a photo in the Tuscaloosa County Jail.

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