Navajo County Jail Remote Inmate Video Visits

Navajo County Jail

Address:
100 Code Talkers Drive
Holbrook, AZ 86025

Phone:

928-524-4450

Navajo County Jail uses Prodigy / Jail ATM for Remote Video Jail Visits with Inmates

Register for Remote Video Visitation with your inmate at the Navajo County Jail by going here.


Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Navajo County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Navajo County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Navajo County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.

You Can Email Inmate
Navajo County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

Navajo County Jail Inmate Visitation Schedule

100 Code Talkers Drive
Holbrook, AZ 86025
928-524-4450

  • First, you must register an account with jailatm, then add Navajo County Jail, then your inmate.
  • Second, you can choose a time to visit.
  • Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
  • All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
  • CHECK-IN: 10 minutes prior to scheduled visit.
  • Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
  • Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
  • If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 8:15AM - 7:30PM
MONDAY 8:15AM - 7:30PM
TUESDAY 8:15AM - 7:30PM
WEDNESDAY 8:15AM - 7:30PM
THURSDAY 8:15AM - 7:30PM
FRIDAY 8:15AM - 7:30PM
SATURDAY 8:15AM - 7:30PM


REMOTE VISITATION SCHEDULE

DAY TIMES
SUNDAY 8:00AM - 8:00PM
MONDAY 8:00AM - 8:00PM
TUESDAY 8:00AM - 8:00PM
WEDNESDAY 8:00AM - 8:00PM
THURSDAY 8:00AM - 8:00PM
FRIDAY 8:00AM - 8:00PM
SATURDAY 8:00AM - 8:00PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Navajo County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Navajo County Jail now offers Inmate Sales Tablets to their inmates.


Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

iphone app download

Google Play download


 

How to Send a Secure Email Message to an Inmate in Navajo County

To send a secure email message to an inmate in Navajo County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Navajo County, by creating an account.
  • Select Arizona, then select Navajo County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Navajo County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Navajo County Jail check out our Secure Messaging Guide for Navajo County.


 

How to Email an Inmate at Navajo County Jail

Using Jail ATM Digital Messaging with an Inmate at Navajo County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How Do Inmates in Navajo County Jail Make Phone Calls?

To receive phone calls from inmates in Navajo County, or to assist them in making phone calls to other people, follow these steps:

  • Navajo County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Navajo County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Navajo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Navajo County Arizona using Remote Video Visitation 

To visit an inmate in Navajo County follow these steps:

  • In addition to visiting inmates at the jail, Navajo County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Navajo County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Navajo County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Navajo County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Navajo County Jail lobby.
    2.  You Can Send Gift Packs
         Navajo County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Navajo County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Navajo County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Navajo County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Navajo County Jail follow these steps:

  • Go to JailATM, choose Arizona, then choose Navajo County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Navajo County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Navajo County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Navajo County Jail check out our Commissary Instructions Page for Navajo County.


 

How to Deposit Money Online for an Inmate in Navajo County

To deposit money online for an inmate in Navajo County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Navajo County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Arizona, then choose Navajo County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Navajo County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Navajo County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Navajo County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Navajo County.


 

Photos of this facility
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Navajo County Jail Arizona
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Navajo County Jail Arizona