Navajo County Jail COVID-19 Coronavirus Visitation Policy

Navajo County Jail

Address:
100 Code Talkers Drive
Holbrook, AZ 86025

Phone:

928-524-4450

New Visitation Policies in Navajo County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Navajo County Jail in Holbrook, Arizona, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 928-524-4450 for updates.

Video Visitation at Navajo County Jail

At-home and onsite video visitation guidelines for Navajo County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 928-524-4450 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Navajo County, the state of Arizona and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Navajo County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Navajo County Jail now offers Inmate Sales Tablets to their inmates.


Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

iphone app download

Google Play download


 

How to Send a Secure Email Message to an Inmate in Navajo County

To send a secure email message to an inmate in Navajo County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Navajo County, by creating an account.
  • Select Arizona, then select Navajo County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Navajo County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Navajo County Jail check out our Secure Messaging Guide for Navajo County.


 

How to Email an Inmate at Navajo County Jail

Using Jail ATM Digital Messaging with an Inmate at Navajo County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How Do Inmates in Navajo County Jail Make Phone Calls?

To receive phone calls from inmates in Navajo County, or to assist them in making phone calls to other people, follow these steps:

  • Navajo County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Navajo County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Navajo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Navajo County Arizona using Remote Video Visitation 

To visit an inmate in Navajo County follow these steps:

  • In addition to visiting inmates at the jail, Navajo County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Navajo County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Navajo County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Navajo County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Navajo County Jail lobby.
    2.  You Can Send Gift Packs
         Navajo County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Navajo County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Navajo County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Navajo County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Navajo County Jail follow these steps:

  • Go to JailATM, choose Arizona, then choose Navajo County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Navajo County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Navajo County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Navajo County Jail check out our Commissary Instructions Page for Navajo County.


 

How to Deposit Money Online for an Inmate in Navajo County

To deposit money online for an inmate in Navajo County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Navajo County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Arizona, then choose Navajo County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Navajo County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Navajo County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Navajo County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Navajo County.


 

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Navajo County Jail Arizona
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Navajo County Jail Arizona