Pima County Main Jail

Search for an Inmate in Pima County

Pima County Main Jail Information

The Pima County Main Jail is a 2500 bed jail in the city of Tucson, Pima County, Arizona. You can call them 24 hours a day for inmate information at 520-351-8111.

Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they either get bail or are released from custody on their own recognizance.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the Arizona State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 520-351-8111, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Pima County Main Jail at 520-351-8111 to get it.

Phone: 520-351-8111

Physical Address:
1270 West Silverlake Road
Tucson, AZ 85713

Mailing Address (personal mail):
Inmate's Full Name & Pod Location & Booking Number
P.O. Box 951
Tucson, Arizona 85702

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Pod Location & Booking Number
P.O. Box 951
Tucson, Arizona 85702

Other Jails and Prisons

How Do You Find Someone in the Pima County Main Jail?

To search for an inmate in the Pima County Main Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 520-351-8111 for the information you are looking for. You can also look up Criminal Court Cases, Warrants and Wanted Fugitives for Pima County and every county in Arizona.

Pima County Main Jail Inmate Search

The Pima County Main Jail maintains an average of 2500 offenders in custody on any given day. The Pima County Main Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Pima County law enforcement agencies arrest and detain approximately 54,240 offenders.

The following charts of Pima County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Pima County Corrections Department, the state of Arizona Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Pima County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Pima County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Pima County Main Jail

Pima County Main Jail is located at 1270 W. Silverlake Rd, Tucson, AZ 85713. The phone number is (520) 351-8111. There is a Jail Visits Hotline that can be reached at (520) 351-8114.

The jail has a capacity of 2,377 inmates, with around 2,500 inmates typically housed at any given time, in addition to 500 inmates housed in the Minimum Security Facility. 

Visitation hours are from Monday to Friday 7:30am-11:00am and 12:00pm-6:00pm, and Saturday and Sunday 8:30am-11:00am and 12:00pm-6:00pm. Each inmate is allowed one or two visits per week, ranging from 15 minutes to one hour in length, with special privileges allowing unlimited visits.

Issues of overcrowding, poor living conditions, and inadequate care for inmates with addiction and behavioral health issues have been prevalent, leading to multiple deaths and calls for the jail to be shut down.

Pima County Main Jail serves the seventh largest county in the nation. Its Corrections Bureau operates six district offices and three smaller satellite offices. The Sheriff maintains an inmate roster of individuals currently in custody which is updated regularly.

Pima County has two jail facilities that are both operated by the Pima County Sherriff. The Ajo District Jail is located in Ajo, Arizona, while the Pima County Adult Detention Complex is located in Tuscon, Arizona, and houses all inmates in the immediate area and surrounding that are waiting for their trial or that have been sentenced to a period of detention.

While in detention inmates will be provided with both emergent and ongoing medical care, and mental health support in the forms of support groups, counseling, and treatments for addictions or substance use concerns. Educational programs run including ongoing education, anger management, budgeting and job searches, along with addressing social skills and decision making. The goal of these programs is to provide skills and coping strategies that will improve the lives of inmates and their families, reduce recidivism, and boost confidence. They are also encouraged to maintain contact with friends and family and to build a strong support system outside of the facility, so they are able to use tablets to stay in contact, to send and receive mail, and to have visits. 

Inmate mail is sent to:

Pima County Main Jail
Inmate's Name 
Pod Location 
Booking Number 
P.O. Box 951
Tucson, Arizona 85702 

All mail must be a letter or postcard, contain no contraband, and cannot contain any adult content or images.

Phone service is provided through GTL and an account can be created at ConnectNetwork to fund calls from an inmate.

Once an inmate has completed their first court appearance and they have been officially assigned to their housing unit they will be able to access video visits, with onsite visits being free for the first 30 minute visit of the week, and $9.00 for each additional 30 minute visit with the limit being one visit per day. Visiting hours are Monday Through Friday 8:30am-6pm, Saturday and Sunday 8:30am-5pm and no visits on holidays.  Remote visits are 15 minutes and cost $0.25/minute. GTL’s GettingOut Visit Now provides video visits and an account can be made at that address to fund visits, as well as to access ways to contact the inmate via tablet.

Tablets are provided, giving access to video visits, messages, photos, educational content for GED, law books, reentry programs and more, as well as multimedia content for entertainment purposes.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Pima County Main Jail?

To find out if someone you know has been recently arrested and booked into the Pima County Main Jail, call the jail’s booking line at 520-351-8111.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Pima County Main Jail Booking Roster

What happens during booking in Pima County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Pima County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Pima County Main Jail?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Pima County and other Arizona and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Pima County Main Jail will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Pima County Main Jail Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Pima County Main Jail
Inmate Bail and Bonding

Bail is the temporary release of an accused person awaiting trial on condition that a sum of cash money be lodged to guarantee their appearance in Pima County Court in Tucson, Arizona.

Once the defendant is booked and filed for arrest, a custody and bail hearing will be scheduled, usually within 48 hours.

At the hearing the judge may issue a bail or bond amount. This bail or bond is a refundable sum of cash money paid to the court to provide incentive for the defendant to attend all scheduled court hearings.

Go here to search for bail bond agents in Arizona.

Go here for bail bond agents in Pima County.

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Inmate Visitation

How Do You Visit an Inmate in the Pima County Main Jail? What is the Schedule?

VISITATION HOURS

Monday through Friday:

7:30 am - 11:00 am, 12:00 pm- 6:00 pm

Saturday and Sunday:

8:30 am - 11:00 am and 12:00 pm – 6:00 pm

Visitation is not available on Federal Holidays.

Both on-site and remote visitors will have to schedule their visits at least one to seven days in advance.

Visitations will be scheduled on a first come, first serve basis. We no longer accept same day walk-in visits. 

All visitations are conducted via video.  

VISITATION COSTS

Visits can be purchased as follows:

On-site Visit           

  • 1 FREE Visist for 30 minutes per inmate, per week 
  • Additional 30 minutes for $9.00 per inmate, per day

Remote (Online)

  • Remote visits are $0.25 per minute.
  • Visits are 15 minutes.

IMPORTANT INFORMATION

All on-site visitors are to report to the Main Jail Front Desk, located at 1270 W. Silverlake Road, Tucson, AZ 

All on-site visitors must report to the Main Jail Front Desk at least 15 minutes prior to the scheduled visitation time.

All on-site visitors must have valid photo identification with date of birth and current address:

  • current driver's license,
  • DES ID card,
  • Arizona ID card,
  • Military ID,
  • Passport,
  • Travel Visa,
  • U.S. B1/B2 Visa and Border Crossing card,
  • Resident Alien card or Work permit.
  • Check cashing cards will not be accepted.

All visits will start and end at the scheduled times, regardless of arrival time.

Late arrival of 15 minutes or more will result in the cancellation of the visit.

Each inmate is allowed one 30 minute visit per calendar week.

Four visitors including children are allowed to visit the inmate during a visit.

All visitation is subject to unforeseen lock-down and other situations which may postpone or cancel all visitation.

Inmates who are on disciplinary lockdown are not permitted visitation.

There is no charge for lockers. You will be asked to properly secure your belongings prior to starting your visit.

Juvenile inmates cannot receive visits until after 4:30 p.m. Monday through Friday, but are allowed visits during regular hours on Saturday and Sunday.

LONG DISTANCE VISITORS

Special visits may be arranged, at the jail's convenience for family and friends who live outside a 100 mile radius of the jail and are only in town for a limited time.

These special visits are scheduled on a one-time basis and cannot be used as an additional visit.

The best way to request a special visit is to schedule a normal visit for the date and time you would like your visit to take place.

After you scheduled your visit, call the Jail Visits Hotline at (520)351-8114 and request that your scheduled visit be extended.

Please make sure you leave your full name, the date and time of the scheduled visit, the confirmation number, and a phone number you can be reached at.

Someone will call you back to assist you. 

Pima County Main Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Pima County Main Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

How to Arrange Video Visitation with Pima County Main Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Pima County Main Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Pima County Main Jail, check out our Visit Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Pima County Main Jail?

VISITATION HOURS

Monday through Friday:

7:30 am - 11:00 am, 12:00 pm- 6:00 pm

Saturday and Sunday:

8:30 am - 11:00 am and 12:00 pm – 6:00 pm

Visitation is not available on Federal Holidays.

Both on-site and remote visitors will have to schedule their visits at least one to seven days in advance.

Visitations will be scheduled on a first come, first serve basis. We no longer accept same day walk-in visits. 

All visitations are conducted via video.  

VISITATION COSTS

Visits can be purchased as follows:

On-site Visit           

  • 1 FREE Visist for 30 minutes per inmate, per week 
  • Additional 30 minutes for $9.00 per inmate, per day

Remote (Online)

  • Remote visits are $0.25 per minute.
  • Visits are 15 minutes.

IMPORTANT INFORMATION

All on-site visitors are to report to the Main Jail Front Desk, located at 1270 W. Silverlake Road, Tucson, AZ 

All on-site visitors must report to the Main Jail Front Desk at least 15 minutes prior to the scheduled visitation time.

All on-site visitors must have valid photo identification with date of birth and current address:

  • current driver's license,
  • DES ID card,
  • Arizona ID card,
  • Military ID,
  • Passport,
  • Travel Visa,
  • U.S. B1/B2 Visa and Border Crossing card,
  • Resident Alien card or Work permit.
  • Check cashing cards will not be accepted.

All visits will start and end at the scheduled times, regardless of arrival time.

Late arrival of 15 minutes or more will result in the cancellation of the visit.

Each inmate is allowed one 30 minute visit per calendar week.

Four visitors including children are allowed to visit the inmate during a visit.

All visitation is subject to unforeseen lock-down and other situations which may postpone or cancel all visitation.

Inmates who are on disciplinary lockdown are not permitted visitation.

There is no charge for lockers. You will be asked to properly secure your belongings prior to starting your visit.

Juvenile inmates cannot receive visits until after 4:30 p.m. Monday through Friday, but are allowed visits during regular hours on Saturday and Sunday.

LONG DISTANCE VISITORS

Special visits may be arranged, at the jail's convenience for family and friends who live outside a 100 mile radius of the jail and are only in town for a limited time.

These special visits are scheduled on a one-time basis and cannot be used as an additional visit.

The best way to request a special visit is to schedule a normal visit for the date and time you would like your visit to take place.

After you scheduled your visit, call the Jail Visits Hotline at (520)351-8114 and request that your scheduled visit be extended.

Please make sure you leave your full name, the date and time of the scheduled visit, the confirmation number, and a phone number you can be reached at.

Someone will call you back to assist you. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Pima County Main Jail?

There are three choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Only U.S. bank checks and money orders will be accepted at the Inmate Account Window.

No personal checks.

There is no limit to the amount that may be deposited at this window.

U.S. paper currency is accepted for the value of deposit only. No change will be given.

No coins will be accepted for deposits.

Any funds released from an inmate account will be in the form of a debit card or money order.

Prior to releasing any funds, the inmate must submit a Money Transfer authorizing the release of funds from his/her account.

All deposits and disbursement transactions require the depositor or payee to show a valid government issued photo ID:

  • driver's license
  • DES ID card
  • Arizona ID card
  • Military ID card
  • Passport, etc.
  • Check cashing cards will NOT be accepted.

Choice 2 - Mailing a Deposit

Money Orders or U.S. Bank Checks (no personal checks) should be made out to the inmate and mailed to them at the jail. 

These will be removed and deposited prior to the mail being passed on to the inmate.

Choice 3 - Deposit Money Online

Deposit Money Online with a Credit or Debit Card using Touchpay Payment Portal.

How to Deposit Money into an Inmate's Account in Pima County Main Jail

To deposit money into the account of an inmate in Pima County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Arizona.
  • Select Pima County Main Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 520-351-8111 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Pima County Main Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for Pima County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Pima County Main Jail?

How Do You Communicate with an Inmate in the Pima County Main Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Pima County Main Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Pima County Main Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Pima County Main Jail, and what can I send them?

Pima County Main Jail Inmate Mail Guidelines

Postcards
The Pima County Main Jail ONLY allows inmates to receive pre-metered postcards like the type purchased from the post office unless noted otherwise.

  • Minimum size: 3.5 Inches by 4.25 inches. Maximum size: 4.25 inches by 6 inches.
  • Postcards mailed with a stamp will be rejected.
  • It is best to only use blue or black ink.
  • Always include your name and return address.


Envelopes
Envelopes with personal letters are NOT allowed.

Postcards MUST be mailed to the following address:
Inmate's Full Name & Pod Location & Booking Number
P.O. Box 951
Tucson, Arizona 85702



Legal Mail
Envelopes from an attorney or professionals related to an inmates case ARE allowed.

Send all Legal Mail to this Address:
Inmate's Full Name & Pod Location & Booking Number
P.O. Box 951
Tucson, Arizona 85702



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Pima County Main Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Pima County Main Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Pod Location & Booking Number
P.O. Box 951
Tucson, Arizona 85702

Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Pima County Main Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.

For complete information on mail policies and addresses, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Pima County Main Jail, and what can I purchase?

Pima County Main Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Arizona.
3. Select Pima County Main Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Pima County Main Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Pima County Main Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Pima County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Pima County Main Jail follow these steps:

  • Select Arizona, then select Pima County Main Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Pima County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Pima County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Pima County Main Jail check out our Commissary Instructions Page for Pima County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Pima County Main Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Pima County Main Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Pima County Main Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Pima County Main Jail Inmate by Mail and by Email

To mail or email an inmate in Pima County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Pima County Main Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Pima County Main Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Pima County Main Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Pima County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Pima County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Inmate Tablets

Do Inmates in the Pima County Main Jail have Access to Tablets or Computers?

Pima County Main Jail allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Pima County Main Jail, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Pima County Main Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Pima County Main Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Pima County Main Jail charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

How Inmates Can Use a Tablet to Access Services at Pima County Main Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Pima County Main Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Pima County Main Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 520-351-8111 for further assistance.

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Are there photos of the Pima County Main Jail? What does it look like?
Other Jails in Pima County

What are the other City and County Jails in Pima County?

Pima County County Jails
Pima County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Pima County?

Pima Cochise Santa Cruz Graham Pinal Yuma Maricopa
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Search for an Inmate in Pima County

This facility, known as "Pima County Main Jail" is also known as Pima County Adult Detention Center, Pima County Adult Detention Complex, Pima County Arrests, Pima County Inmate Search, Pima County Sheriff, Detention Center Arizona.