Faulkner County Detention Center Remote Inmate Video Visits

Search for an Inmate in Faulkner County

Faulkner County Detention Center

Address:
801 Locust Avenue
Conway, AR 72034

Phone:

501-328-4160

Faulkner County Detention Center uses Prodigy / Jail ATM for Remote Video Jail Visits with Inmates

Register for Remote Video Visitation with your inmate at the Faulkner County Detention Center by going here.


Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Faulkner County Detention Center may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Faulkner County Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Faulkner County Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.

You Can Email Inmate
Faulkner County Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

Faulkner County Detention Center Inmate Visitation Schedule

801 Locust Avenue
Conway, AR 72034
501-328-4160

  • First, you must register an account with jailatm, then add Faulkner County Detention Center, then your inmate.
  • Second, you can choose a time to visit.
  • Remote Visits are $0.50 per minute.
  • Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
  • All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
  • CHECK-IN: 10 minutes prior to scheduled visit.
  • Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
  • Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
  • If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VIDEO VISITATION SCHEDULE

DAY TIME
SUNDAY No on-site visits
MONDAY No on-site visits
TUESDAY 3:00 PM to 3:30 PM
8:00 PM to 8:30 PM
WEDNESDAY No on-site visits
THURSDAY 3:00 PM to 3:30 PM
8:00 PM to 8:30 PM
FRIDAY No on-site visits
SATURDAY No on-site visits


REMOTE VIDEO VISITATION SCHEDULE

DAY TIMES
SUNDAY
(trustees only)
11:00 AM to 4:00 PM
5:00 PM to 10:00 PM
MONDAY 7:00 AM to 10:00 AM
11:00 AM to 4:00 PM
5:00 PM to 10:00 PM
TUESDAY 7:00 AM to 10:00 AM
11:00 AM to 4:00 PM
5:00 PM to 10:00 PM
WEDNESDAY 7:00 AM to 10:00 AM
11:00 AM to 4:00 PM
5:00 PM to 10:00 PM
THURSDAY 7:00 AM to 10:00 AM
11:00 AM to 4:00 PM
5:00 PM to 10:00 PM
FRIDAY 7:00 AM to 10:00 AM
11:00 AM to 4:00 PM
5:00 PM to 10:00 PM
SATURDAY No remote visits

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Faulkner County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Faulkner County Bail Bond Information

Because Faulkner County and Arkansas can change their bail bond procedures, it is always best to call either the Faulkner County Detention Center at 501-328-4160, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Faulkner County Detention Center or the Faulkner County Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Faulkner County Detention Center Inmate Mail Guidelines

Postcards
The Faulkner County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Faulkner County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Jail ATM.com - Faulkner County Jail
500 Amity Rd, Ste 5B PMB 53
Conway, AR 72032



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
c/o Faulkner County Detention Center
801 Locust Street
Conway, AR 72032



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Faulkner County Detention Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Faulkner County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
c/o Faulkner County Detention Center
801 Locust Street
Conway, AR 72032


 

How to Email an Inmate at Faulkner County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Faulkner County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How Do Inmates in Faulkner County Detention Center Buy Phone Cards Online & Make Phone Calls?

To receive phone calls from inmates in Faulkner County, or to assist them in making phone calls from jail to other people, follow these steps:

  • Faulkner County Detention Center uses the services of Correct Solutions Group.
  • Register with them online or call them at 877-618-3516
  • Services for Faulkner County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards for your inmate or depositing money into an inmate's commissary account..

For all the information regarding phone calls with Faulkner County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Faulkner County Arkansas using Remote Video Visitation 

To visit an inmate in Faulkner County follow these steps:

  • In addition to visiting inmates at the jail, Faulkner County Detention Center uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Faulkner County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Faulkner County Detention Center may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Faulkner County Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Faulkner County Detention Center lobby.
    2.  You Can Send Gift Packs
         Faulkner County Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Faulkner County Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Faulkner County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Faulkner County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Faulkner County Detention Center follow these steps:

  • Select Arkansas, then select Faulkner County Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Faulkner County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Faulkner County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Faulkner County Detention Center check out our Commissary Instructions Page for Faulkner County.


 

How to Send Money to an Inmate in Faulkner County

To send commissary money to an inmate in Faulkner County Detention Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Arkansas, then select Faulkner County Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Faulkner County Detention Center.


 

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