Hayward Police Detention Facility Inmate Visitation

Hayward Police Detention Facility

Address:
300 Winton Avenue
Hayward, CA 94541

Phone:

510-293-7017

Hayward Police Detention Facility Visiting Hours and Visitation Schedule

The information below provides complete instructions regarding:

  • Visiting Hours and Visitation Schedule,
  • Visitation Rules,
  • Application & Registration
  • Inmate Video Visits, and
  • Jail Visitation Process for the Hayward Police Detention Facility

Following these instructions exactly will enhance your chances of getting official approval to visit an inmate.

It is highly recommended that prior to an inmate visit at the jail, you first call the jail at 510-293-7017 to confirm that visits have not been cancelled.

Visiting Hours in Hayward Police Detention Facility

The actual visiting hours vary depending on the following factors:

The day of the week.

Where the inmate is housed.

The inmate's sex.

Whether or not it is a Holiday.

Each inmate is allowed one or two visits, ranging from 15 minutes to one hour in length each week. Inmates with special privileges are allowed additional visits.

If you are visiting from another state or traveling a great distance, Hayward Police Detention Facility may allow you an extended visitation. Call 510-293-7017 to ask for special consideration.

Call 510-293-7017 or click here to view normal visiting hours and procedures for scheduling a visit.

Hayward Police Detention Facility Visitation Application Process

Hayward Police Detention Facility may require visitors to fill out an application prior to your visiting an inmate.
Carefully fill out the application. Incomplete paperwork is cause for denial.
Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
Call 510-293-7017 to ask specific questions about the application.
Click here to go to the jail's website for more information about the application process. 

'At Home' Video Visitation

Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.
This has increased exponentially with the chaos surrounding the pandemic 
Video visits allow the visit to take place in the privacy of your own home.
Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.

Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.
Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.
Click here to see if video visitation is now available at Hayward Police Detention Facility – as well as to view the complete set of rules, the cost to you and how to get set up online.

Who Can Visit an Inmate in Hayward Police Detention Facility

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.
Visitation applicants in Alameda County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
Jails limit the number of people that can visit an inmate to two adults each visit.
Children under age 18 must be accompanied by the parent or legal guardian.

Call 510-293-7017 to ask specific questions about this policy or click here for any updates to this policy.
It is likely that the Hayward Police Detention Facility will deny visitation to anyone with a past felony conviction regardless of probation/parole status.
Call 510-293-7017 prior to arriving for the specific jail guideline regarding your legal status.
If you are a co-defendant with the inmate in a pending case, your visit will be denied.
If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
The Hayward Police Detention Facility reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Hayward Police Detention Facility Visitation Dress Code

The Hayward Police Detention Facility staff reserves the right to turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 
Wear clothes that are not revealing.
Don't wear see-through material.
Have all undergarments covered (males and females) and avoid a lot of cleavage.
Shorts and skirts should reach mid-thigh.
Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:
Clothing promoting gang affiliation.
Anything displaying drugs, weapons or profanity.
Clothing depicting anything obscene.

Call 510-293-7017 to ask specific questions about the Hayward Police Detention Facility Visitation Dress Code guidelines or click here for complete instructions.

Hayward Police Detention Facility Visitation Tips, Rules and Guidelines

Jail visits are conducted in person behind plexi-glass or on a televised screen from another location.
Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
Children must be monitored at all times or jail staff will end the visit early.
Call 510-293-7017 or click here to go to the jail's official website for additional Rules regarding Hayward Police Detention Facility visitation.

How Does an Inmate Make Phone Calls in Hayward Police Detention Facility?

To receive phone calls from an inmate in Alameda County follow these instructions:

Hayward Police Detention Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose California.
  • Choose Hayward Police Detention Facility
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Hayward Police Detention Facility, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. California to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. California to California) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Alameda County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.