Address:
12000 Marsh Creek Road
Clayton, CA 94517
Phone:
925-646-5700
Contra Costa County Jail - Marsh Creek Detention Facility Commissary Carepacks
Contra Costa County Jail - Marsh Creek Detention Facility contracts with Access Securepak, also known as ‘My Care Pack’, for families to send pre-determined packages of commissary items to your inmate.
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select California.
3. Select Contra Costa County Jail - Marsh Creek Detention Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
My Care Pack
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Contra Costa County Jail - Marsh Creek Detention Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Contra Costa County Jail - Marsh Creek Detention Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
Here is a sample of what you can purchase for your inmate:
Food
Hygiene
Apparel
Electronics
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
Deposits for Inmate Communications such as prepaid phone cards
Contra Costa County Jail - Marsh Creek Detention Facility uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.
The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Contra Costa County Jail - Marsh Creek Detention Facility kiosk.
Commissary Money Deposits
Contra Costa County Jail - Marsh Creek Detention Facility uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account.
The information below provides you complete instructions regarding the Contra Costa County Jail - Marsh Creek Detention Facility:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Contra Costa County Jail - Marsh Creek Detention Facility inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.
Features:
All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Contra Costa County, can be found on our Send Money Page.
For full instructions on the Contra Costa County Jail - Marsh Creek Detention Facility Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.
For all information, tips and available items for shipping Commissary packages to an inmate in Contra Costa County Jail - Marsh Creek Detention Facility check out our Commissary Instructions Page for Contra Costa County.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Contra Costa County Jail - Marsh Creek Detention Facility.
Frequently Asked Questions
Does the Contra Costa County Jail - Marsh Creek Detention Facility allow packages to be shipped to an inmate?
Yes. The Contra Costa County Jail - Marsh Creek Detention Facility uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Contra Costa County Jail - Marsh Creek Detention Facility. If you want to order by phone call 800-546-6283.
What kind of things can an inmate in the Contra Costa County Jail - Marsh Creek Detention Facility buy in commissary?
The Contra Costa County Jail - Marsh Creek Detention Facility allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Contra Costa County Jail - Marsh Creek Detention Facility. If you want to order by phone call 800-546-6283.
Why do inmates in the Contra Costa County Jail - Marsh Creek Detention Facility need commissary?
Inmates in the Contra Costa County Jail - Marsh Creek Detention Facility do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Contra Costa County Jail - Marsh Creek Detention Facility. If you want to order by phone call 800-546-6283.
Are commissary items used for gambling in the Contra Costa County Jail - Marsh Creek Detention Facility?
Yes. Because inmates do not have access to actual cash money in the Contra Costa County Jail - Marsh Creek Detention Facility, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Contra Costa County Jail - Marsh Creek Detention Facility.
How much money should you send an inmate in Contra Costa County Jail - Marsh Creek Detention Facility for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Contra Costa County Jail - Marsh Creek Detention Facility limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Contra Costa County Jail - Marsh Creek Detention Facility.
I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Contra Costa County Jail - Marsh Creek Detention Facility staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Contra Costa County Jail - Marsh Creek Detention Facility. Call the jail at 925-646-5700 or if you want to discuss a problem call 800-546-6283.
