Contra Costa County Jail - Marsh Creek Detention Facility Inmate Visitation

Contra Costa County Jail - Marsh Creek Detention Facility

Address:
12000 Marsh Creek Road
Clayton, CA 94517

Phone:

925-646-5700

Contra Costa County Jail - Marsh Creek Detention Facility Visiting Hours and Visitation Schedule

The information below provides complete instructions regarding:

  • Visiting Hours and Visitation Schedule,
  • Visitation Rules,
  • Application & Registration
  • Inmate Video Visits, and
  • Jail Visitation Process for the Contra Costa County Jail - Marsh Creek Detention Facility

Following these instructions exactly will enhance your chances of getting official approval to visit an inmate.

It is highly recommended that prior to an inmate visit at the jail, you first call the jail at 925-646-5700 to confirm that visits have not been cancelled.

Visiting Hours in Contra Costa County Jail - Marsh Creek Detention Facility

Saturday

1:00 pm - 1:45 pm (Orderlies Only)

2:00 pm - 2:30 pm

2:45 pm - 3:15 pm

3:30 pm - 4:00 pm

Sunday

1:00 pm - 1:45 pm (Orderlies Only)

2:00 pm - 2:30 pm

2:45 pm - 3:15 pm

3:30 pm - 4:00 pm

Each inmate is allowed two visits per week. Each visit is 30 minutes long.

Up to three people  (including children) may visit an inmate at a time.

If you are visiting from another state or traveling a great distance, Contra Costa County Jail - Marsh Creek Detention Facility may allow you an extended visitation. Call 925-646-4496 to ask for special consideration.

Call 925-646-4496 or click here to view normal visiting hours and procedures for scheduling a visit.

Contra Costa County Jail - Marsh Creek Detention Facility Visitation Application Process

Contra Costa County Jail - Marsh Creek Detention Facility does not require a visitation application to visit an inmate at this jail.

'At Home' Video Visitation

Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.
This has increased exponentially with the chaos surrounding the pandemic 
Video visits allow the visit to take place in the privacy of your own home.
Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.

Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.
Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.
Click here to see if video visitation is now available at Contra Costa County Jail - Marsh Creek Detention Facility – as well as to view the complete set of rules, the cost to you and how to get set up online.

Who Can Visit an Inmate in Contra Costa County Jail - Marsh Creek Detention Facility

Anyone over the age of 18, who isn't on probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

Children under age 18 must be accompanied by the parent or legal guardian. If you are a minor and married to the inmate, you may visit without a parent present but must bring your marriage certificate to prove the spousal relationship to the inmate.

It is a crime for anyone one probation/parole or with a past felony conviction to enter a jail facility or be on the property without permission from the watch commander.
In addition, you must ask permission from your parole or probation officer before visiting an inmate, otherwise you risk a violation.

The Contra Costa County Jail - Marsh Creek Detention Facility reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Contra Costa County Jail - Marsh Creek Detention Facility Visitation Dress Code

The Contra Costa County Jail - Marsh Creek Detention Facility staff reserves the right to turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 
Wear clothes that are not revealing.
Don't wear see-through material.
Have all undergarments covered (males and females) and avoid a lot of cleavage.
Shorts and skirts should reach mid-thigh.
Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:
Clothing promoting gang affiliation.
Anything displaying drugs, weapons or profanity.
Clothing depicting anything obscene.

Call 925-646-4496 to ask specific questions about the Contra Costa County Jail - Marsh Creek Detention Facility Visitation Dress Code guidelines or click here for complete instructions.

Contra Costa County Jail - Marsh Creek Detention Facility Visitation Tips, Rules and Guidelines

Jail visits are conducted in person behind plexi-glass.

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

Children must be monitored at all times or jail staff will end the visit early.

Call 925-646-4496 or click here to go to the jail's official website for additional Rules regarding Contra Costa County Jail - Marsh Creek Detention Facility visitation.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Contra Costa County, can be found on our Send Money Page.


 

How Do You Communicate with an Inmate in the Contra Costa County Jail - Marsh Creek Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Contra Costa County Jail - Marsh Creek Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Contra Costa County Jail - Marsh Creek Detention Facility Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Contra Costa County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Contra Costa County Jail - Marsh Creek Detention Facility follow these steps:

  • Select California, then select Contra Costa County Jail - Marsh Creek Detention Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Contra Costa County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Contra Costa County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Contra Costa County Jail - Marsh Creek Detention Facility check out our Commissary Instructions Page for Contra Costa County.


 

How to Send Money to an Inmate in Contra Costa County

To send commissary money to an inmate in Contra Costa County Jail - Marsh Creek Detention Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Contra Costa County Jail - Marsh Creek Detention Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Contra Costa County Jail - Marsh Creek Detention Facility.