South Lake Tahoe Jail, CA Video Visitation

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South Lake Tahoe Jail

Address:
1051 Al Tahoe Blvd.
South Lake Tahoe, CA 96150
Phone:
530-573-3030

South Lake Tahoe Jail - Remote Video Visitation with your Inmate

South Lake Tahoe Jail uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

Register here.
Select South Lake Tahoe Jail
Select your inmate.
Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

South Lake Tahoe Jail ON-SITE (at the jail) VISITATION SCHEDULE

1051 Al Tahoe Blvd.
South Lake Tahoe, CA 96150
530-573-3030

On-site Visits are free.
Visits are 30 minutes.
First come, first served.
Visitation schedule subject to change.
Inmates will be allowed three 30-minute in-person visits per week, and 1 free video visit per week (a week is defined as 7 days, Monday through Sunday).
Visitors will be allowed one 30-minute in-person visit per day, 3 total 30-minute in-person visits per week (a week is defined as 7 days, Monday through Sunday).
Inmate workers may have unlimited amount of visits, however, the visitor is limited to one 30-minute visit per day and a maximum of three visits per week. Inmate workers will not be pulled away from their work stations for visits.
Only ONE (1) visitor may visit an inmate at a time; exception, a minor may be escorted by the legal guardian or parent. All minor children require I.D. (i.e.: birth certificate, school I .D.). The minor’s ID must show that the child is legally that of the visitor or the inmate’s. The minor will be accompanied by parent or legal guardian at all times, unless visiting their parent.

DAY	TIME
SUNDAY	No video sessions
MONDAY	8:00 – 8:30 AM 9:00 – 9:30 AM 10:00 – 10:30 AM 1:00 – 1:30 PM 2:00 – 2:30 PM 3:00 - 3:30 PM
TUESDAY	8:00 – 8:30 AM 9:00 – 9:30 AM 10:00 – 10:30 AM 1:00 – 1:30 PM 2:00 – 2:30 PM 3:00 - 3:30 PM 7:00 – 7:30 PM 8:00 – 8:30 PM 9:00 - 9:30 PM
WEDNESDAY	8:00 – 8:30 AM 9:00 – 9:30 AM 10:00 – 10:30 AM 1:00 – 1:30 PM 2:00 – 2:30 PM 3:00 - 3:30 PM 7:00 – 7:30 PM 8:00 – 8:30 PM 9:00 - 9:30 PM
THURSDAY	8:00 – 8:30 AM 9:00 – 9:30 AM 10:00 – 10:30 AM 1:00 – 1:30 PM 2:00 – 2:30 PM 3:00 - 3:30 PM 7:00 – 7:30 PM 8:00 – 8:30 PM 9:00 - 9:30 PM
FRIDAY	8:00 – 8:30 AM 9:00 – 9:30 AM 10:00 – 10:30 AM 1:00 – 1:30 PM 2:00 – 2:30 PM 3:00 - 3:30 PM
SATURDAY	8:00 – 8:30 AM 9:00 – 9:30 AM 10:00 – 10:30 AM 1:00 – 1:30 PM 2:00 – 2:30 PM 3:00 - 3:30 PM

DRESS CODE: All visitors, male, female, adult and children must adhere to the following dress code: NO BARE BACKS, CHESTS, and/or ABDOMENS. NO TANK TOPS, HALF TOPS, SPAGHETTI STRAPS OR BATHING SUITS. NO SHORT SHORTS, SKIRTS OR DRESSES - THEY MUST BE MID THIGH IN LENGTH OR LONGER. NO SHEER FABRIC OR EXPOSED UNDERGARMENTS. GANG ATTIRE IS NOT ALLOWED. SHOES MUST BE WORN AT ALL TIMES. NO HATS, BANDANAS, BEANIES, ETC. (Nothing is to be worn on the head). Failure to comply with the dress code will result in the visitor being turned away.
No personal property is allowed within the visiting area, including but not limited to: CELL PHONES, handbags, writing supplies, books, cameras, any electronic device, food, and beverage. Leave these items in your vehicle or you may stow items in the lobby lockers. The locker key may remain on your person during your visit.

South Lake Tahoe Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

All visits must be scheduled at least 24 hours in advance.
An inmate can have one free video visit per week.
An inmate can have one video visit per day at cost.
There is a fee for video visits of $0.20 per minute.
Visitation Schedule subject to change.

DAY	TIME
SUNDAY	8:00 AM - 11:00PM
MONDAY	8:00 AM - 11:00PM
TUESDAY	8:00 AM - 11:00PM
WEDNESDAY	8:00 AM - 11:00PM
THURSDAY	8:00 AM - 11:00PM
FRIDAY	8:00 AM - 11:00PM
SATURDAY	8:00 AM - 11:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the South Lake Tahoe Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

El Dorado County Bail Bond Information

Because El Dorado County and California can change their bail bond procedures, it is always best to call either the South Lake Tahoe Jail at 530-573-3030, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the South Lake Tahoe Jail or the El Dorado County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

South Lake Tahoe Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the South Lake Tahoe Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the South Lake Tahoe Jail:
Inmate's Full Name
El Dorado County Sheriff Office
1051 Al Tahoe Blvd.
South Lake Tahoe, CA 96150

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Send Money to an Inmate in El Dorado County

To send commissary money to an inmate in South Lake Tahoe Jail follow these steps:

Register with correctpay by creating an account.
Select California, then select South Lake Tahoe Jail, and then the inmate you want to send money to.
Choose the amount of money you want to send, and input your payment method.
You can deposit money four ways:
Deposit online at correctpay.com.
Deposit at the VendEngine kiosk in the South Lake Tahoe Jail lobby.
Deposit over the phone 24/7 at 855-836-3364
Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for South Lake Tahoe Jail.

How Do I put Money on an Inmate's Commissary Account in the South Lake Tahoe Jail to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the South Lake Tahoe Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
South Lake Tahoe Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order. Mail it to the South Lake Tahoe Jail address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name
El Dorado County Sheriff Office
1051 Al Tahoe Blvd.
South Lake Tahoe, CA 96150

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.

How to Rent a Tablet for an Inmate at the South Lake Tahoe Jail

South Lake Tahoe Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

How to deposit money in an inmate's account in the South Lake Tahoe Jail

To deposit money online go the NCIC website.
To deposit money over the phone call 800-943-2189.
To deposit money at the jail use the NCIC Kiosk in the South Lake Tahoe Jail lobby.
Call the jail at 530-573-3030 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.

How to Send a Secure Email Message to an Inmate in El Dorado County

To send a secure email message to an inmate in South Lake Tahoe Jail follow these steps:

South Lake Tahoe Jail uses the services of NCIC for you to deposit funds into your {El Dorado County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•   Deposit online at NCIC.com
•   Deposit at the kiosk in the South Lake Tahoe Jail lobby, if available.
•   Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]

For all information on how to Text/Email an Inmate in South Lake Tahoe Jail check out our Secure Messaging Guide for El Dorado County.

How Do Visit an Inmate in South Lake Tahoe Jail?

To visit an inmate in El Dorado County you need to do the following:

South Lake Tahoe Jail uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the South Lake Tahoe Jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

Register here.
Select South Lake Tahoe Jail
Select your inmate.
Choose your date and time.

Your inmate will be notified by the South Lake Tahoe Jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your El Dorado County inmate, go to our Visit Inmate Page.

How Does an Inmate Make Phone Calls in South Lake Tahoe Jail?

To receive phone calls from an inmate in El Dorado County follow these instructions:

South Lake Tahoe Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

Register here, or by phone 800-943-2189
Choose California.
Choose South Lake Tahoe Jail
Select your Inmate.
Enter the phone number your Inmate will be calling.
Fund your Account. ($10-$100 at a time)

NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by South Lake Tahoe Jail, families can also leave secure voicemails for inmates to listen to.

Fees

Adding funds to your account - $3.00
Cost of phone call of a Prepaid Collect Account - $0.21 per minute
Cost of an interstate (ex. California to a different state) phone call NOT Prepaid - $0.25 per minute
Cost of an intrastate (ex. California to California) phone call NOT Prepaid - $0.25 per minute
Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with El Dorado County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in El Dorado County

To send a commissary carepack (food, snacks and goods) directly to an inmate in South Lake Tahoe Jail follow these steps:

Select California, then select South Lake Tahoe Jail, and then select the 'Send a Package Order' option.
Register and create an account with Access Securepak, for El Dorado County.
Choose the inmate and the products you want shipped to them, and input your payment method.
NOTE: There may be a limit on how much product you can send your inmate in El Dorado County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in South Lake Tahoe Jail check out our Commissary Instructions Page for El Dorado County.