Humboldt County Correctional Facility COVID-19 Coronavirus Visitation Policy

Humboldt County Correctional Facility

Address:
826 Fourth Street
Eureka, CA 95501

Phone:

707-441-5159

New Visitation Policies in Humboldt County Correctional Facility Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Humboldt County Correctional Facility in Eureka, California, contact visits of any type may be suspended.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 707-441-5159 for updates.

Video Visitation at Humboldt County Correctional Facility

At-home and onsite video visitation guidelines for Humboldt County Correctional Facility, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 707-441-5159 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Humboldt County, the state of California and the entire United States until well into 2022 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' Omicron variant will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Humboldt County Correctional Facility Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. In fact, the Omicron variant is turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Humboldt County Correctional Facility is encouraging inmates to practice ‘social distancing’, which means staying as far apart as possible. In addition, our staff is advising inmates to avoid shaking hands, washing their hands often, not touching their face, nose, mouth or eyes, and refraining from touching ‘common areas’ throughout the facility.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of coronavirus once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the spread of this virus accelerates and changes to policies occur.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Humboldt County, can be found on our Send Money Page.


 

How Do You Communicate with an Inmate in the Humboldt County Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Humboldt County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Humboldt County Correctional Facility Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Send a Secure Email Message to an Inmate in Humboldt County

To send a secure email message to an inmate in Humboldt County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Humboldt County Correctional Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Humboldt County Correctional Facility check out our Secure Messaging Guide for Humboldt County.


 

How Do Inmates in Humboldt County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Humboldt County, or to assist them in making phone calls to other people, follow these steps:

  • Humboldt County Correctional Facility uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Humboldt County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Humboldt County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Humboldt County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send Money to an Inmate in Humboldt County

To send commissary money to an inmate in Humboldt County Correctional Facility follow these steps:

  • Register with correctpay by creating an account.
  • Select California, then select Humboldt County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Humboldt County Correctional Facility lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Humboldt County Correctional Facility.


 

How to Send Commissary Money to an Inmate in Humboldt County

To send commissary money to an inmate's account in Humboldt County Correctional Facility follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Humboldt County Correctional Facility lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Humboldt County Correctional Facility check out our Commissary Instructions Page for Humboldt County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Humboldt County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Humboldt County Correctional Facility follow these steps:

  • Select California, then select Humboldt County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Humboldt County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Humboldt County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Humboldt County Correctional Facility check out our Commissary Instructions Page for Humboldt County.


 

How to Send Money to an Inmate in Humboldt County

To send commissary money to an inmate in Humboldt County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Humboldt County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Humboldt County Correctional Facility.


 

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