Humboldt County Correctional Facility Sending Money

Humboldt County Correctional Facility

Address:
826 Fourth Street
Eureka, CA 95501

Phone:

707-441-5159

Using GTL Connect Network to Deposit Money in an Inmate's Trust Account for Commissary

Humboldt County Correctional Facility uses GTL Connect Network, also known as Viapath Technologies, to facilitate family members and friends to make deposits directly into their Trust Fund Commissary Account that can be used for communication services.

The inmate can then use the money to purchase products from commissary or services such as secure messages and phone calls.
Deposits can be made 24/7 online or by telephone by calling 888-988-4768, or by using the Humboldt County Correctional Facility kiosk.

Humboldt County Correctional Facility Inmate Commissary Money Instructions

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.

Commissary Packages at Humboldt County Correctional Facility

Commissary Package (pre-made Care Packs) companies work with correctpay.com to deliver items directly to the inmate, but not all facilities jails take part in it.

You can either check to see if Humboldt County Correctional Facility takes part in this by checking here, or by calling their 24/7 Customer Service at 855-836-3364.
Frequently Asked Questions

What is the Maximum Amount You Can Add to an Inmate's Account?

Humboldt County Correctional Facility uses an outside vendor called correctpay.com (aka JailFunds & VendEngine) to deposit money to your inmate's account.

Deposits of up to $300.00 are allowed by jailfunds.com, although Humboldt County Correctional Facility may at times limit the maximum deposit to as low as $200.00.

What Can An Inmate purchase in Commissary at Humboldt County Correctional Facility

correctpay.com (aka JailFunds) is the Humboldt County Correctional Facility's outside vendor for depositing money for your inmate's Commissary Items. 

Here is a sample of what your inmate can purchase:

Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered with correctpay.com, and have selected the inmate you wish to send money to, you will receive instuctions on how much you can deposit, and how often you can send commissary money.

Who can Purchase Commissary for Humboldt County Correctional Facility Inmates?

Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card at correctpay.com, inmates at Humboldt County Correctional Facility can now receive funds from anywhere in the world.

 

Why Do Inmates in Humboldt County Correctional Facility need Commissary?

Since inmates are not allowed to possess cash money while in custody in the Humboldt County Correctional Facility, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Medical Co-Pays and other Inmate Needs for Money

Humboldt County Correctional Facility may on occasion debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have, after these things are deducted.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Humboldt County Correctional Facility and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards or Phone Calling Time

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls in Humboldt County, can be found on our Send Money Page.


 

How Do You Communicate with an Inmate in the Humboldt County Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Humboldt County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Humboldt County Correctional Facility Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Send a Secure Email Message to an Inmate in Humboldt County

To send a secure email message to an inmate in Humboldt County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Humboldt County Correctional Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Humboldt County Correctional Facility check out our Secure Messaging Guide for Humboldt County.


 

How Do Inmates in Humboldt County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Humboldt County, or to assist them in making phone calls to other people, follow these steps:

  • Humboldt County Correctional Facility uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Humboldt County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Humboldt County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Humboldt County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send Money to an Inmate in Humboldt County

To send commissary money to an inmate in Humboldt County Correctional Facility follow these steps:

  • Register with correctpay by creating an account.
  • Select California, then select Humboldt County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Humboldt County Correctional Facility lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Humboldt County Correctional Facility.


 

How to Send Commissary Money to an Inmate in Humboldt County

To send commissary money to an inmate's account in Humboldt County Correctional Facility follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Humboldt County Correctional Facility lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Humboldt County Correctional Facility check out our Commissary Instructions Page for Humboldt County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Humboldt County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Humboldt County Correctional Facility follow these steps:

  • Select California, then select Humboldt County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Humboldt County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Humboldt County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Humboldt County Correctional Facility check out our Commissary Instructions Page for Humboldt County.


 

How to Send Money to an Inmate in Humboldt County

To send commissary money to an inmate in Humboldt County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Humboldt County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Humboldt County Correctional Facility.


 

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