Due to the ability of third party companies providing a secure environment for West Covina Jail inmates and their contacts outside the facility to communicate digitally, this facility will now (or soon) be providing the ability for digital messaging.
Secure digital messaging allows for a delay between the emails of the inmate and their friends and family, so that the jail can scan the communication for illegal or other communications against their policies.
Note that all messages, both sent and received, will be saved and will be referred to in the inmate's existing or future criminal charges.
Complete instructions on how to sign up for this service for the West Covina Jail, and how it works can be found below. Call 626-939-8550 if you have any questions.
To receive phone calls from an inmate in Los Angeles County follow these instructions:
West Covina Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by West Covina Jail, families can also leave secure voicemails for inmates to listen to.