Anaheim Detention Facility Inmate Phone & Email

Anaheim Detention Facility

425 South Harbor Blvd.
Anaheim, CA 92805



Anaheim Detention Facility Inmate Phone Announcement - January 4, 2023

Staff at the Anaheim Detention Facility is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 714-765-1988.

Anaheim Detention Facility inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Anaheim Detention Facility Inmate Phone Use

The information below provides complete instructions regarding Anaheim Detention Facility:

  • Inmate Phone Policy,
  • How the Facility Phone System Works,
  • Emailing (secure messaging) System
  • Purchasing Prepaid Phone Time Online,
  • Purchasing Prepaid Phone Time Over the Phone, and
  • Purchasing Prepaid Phone Cards Through Commissary

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

How Does An Inmate Make A Phone Call From Anaheim Detention Facility?

Collect Calls

Anaheim Detention Facility, requires you to open and fund an account through or by calling 866-898-5880 before an inmate can call friends and family.

Click here to get started.

Type Anaheim City Jail into “Facility” box.

Type inmate’s first and last name

If the inmate’s name does not pop up or there are more than one with that name, call the jail 714-765-1988 and ask what the exact spelling of the name is for booking purposes. This includes what if there are capitalized letters, whether last name is first etc. Then type it exactly that way into the form.

Choose the in-state or out-of-state package. (You can buy both, but must make them as separate purchases).

Input the phone numbers the inmate will be allowed to call using these funds. You can put just yours or add as many others as you wish. Remember, the in state numbers and out-of-state numbers must be purchased on separate packages.

You only have to do this once and the numbers will remain on the account.

You can change the allowable numbers on your account at any time by logging into your account or calling 866-898-5880.

Choose a package:

In-state packages:

$25 for 50 minutes of talk time

$50 for 100 minutes of talk time

$100 for 200 minutes of talk time

Out-of-state package:

The same as in-state packages with an added fee of $10 for 48 minutes or $20 for 96 minutes.

Service fee

In-state packages have a $5 service fee each time you fund the account. There isn’t a service fee for out-of-state packages.

You must pay with debit/credit card that has a VISA, MasterCard, Discover or American Express logo.

Prepaid cards will work as long as they have one of the above logos and you know the city, state and zip code where the card was registered when activated.

Once the account is funded, the inmate inputs his or her PIN number and will hear a list of allowable numbers that you have authorized. A number is chosen and that number is automatically dialed and the call takes place.

There is no time limit on calls. As long as the funds are there, the call will continue. The minimum charge for a call is one minute even if the call lasts less than a full minute.

To see Anaheim Detention Facility phone services, go to or call 714-765-1988.

Some jails also allow sell phone cards directly to an inmate in the jail commissary store.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

Call 714-765-1988 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

If you were unable to find the information you were looking for on this page, call Anaheim Detention Facility at 714-765-1988 and ask their policies on getting phone calls from your inmate.

Many jails and prisons are increasingly restricting the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Click here to view the jail website for additional information. 

Photos of this facility
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