Robert Presley Detention Center Inmate Phone & Email

Robert Presley Detention Center

Address:
Riverside County Corrections
4000 Orange Street
Riverside, CA 92501

Phone:

951-955-4500

Inmate Phone & Voicemail for Robert Presley Detention Center

The Robert Presley Detention Center Inmate Phone System is Securus. 

Sign up with Securus by clicking the banner below.

1.  AdvanceConnect – Good Option - You control all phone numbers your inmate can call.

This type of account offers you the following benefits:
•    You are able to receive inmate calls as long as funds are available in your account.
•    You can add multiple phone numbers to your account so your inmate can reach your home phone, work phone, cell phone, other relatives, neighbors, friends, etc.
•    Calls WILL connect to cell phones.

2.  Inmate Debit – Inmate can call anyone they choose (subject to jail's approval)

This type of account offers you the following benefits:
•    You can fund an Inmate Debit account without having your own calling account.
•    Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts.
•    Calls WILL connect to cell phones.
•    Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account. 

3. Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly.

  • Requires a credit check. 
  • Costs more.
  • Good for lawyers, bail bonds, long-term inmates, etc.

Resources
Contact Securus by Phone:  972-734-1111 or 800-844-6591
Contact Securus Online
Frequently Asked Questions
Submit a Question for Securus Online
Online Rate Quote

Robert Presley Detention Center Inmate & Family Voicemail

Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for.

Securus Phone System Cost & Fees - *Subject to Change

ADVANCE CONNECT Phone Calls 
$0.21 per minute

INMATE DEBIT Phone Calls
$0.21 per minute

DIRECT BILL Phone Calls
$0.25 per minute

TRADITIONAL COLLECT Phone Calls
$0.25 per minute

VOICEMAIL Message
One minute - $0.75 per minute

For current online rate quote, go here.

How does an Inmate make a phone call from Robert Presley Detention Center?

Once you have created and funded your account with Securus, please allow up to 24 hours to start receiving calls. 

Your inmate should be able to dial your number directly and be connected.

You will hear an introduction stating:
1.  "You are receiving a call from "inmate Name" from Robert Presley Detention Center.  
2. Then you will hear prompts that will ask you to select a number to accept or block the call. 
3. Please listen to the prompts carefully so that you can correctly connect to your inmate.

**If your inmate is using a prepaid calling card, the phone number that should appear on your caller ID is 972-777-9396.

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Robert Presley Detention Center by clicking the banner below.

How to Deposit Money in a Robert Presley Detention Center Inmate's Account

There are four ways to deposit money in an inmate's account in the Riverside County Corrections system:

  • Mailing a payment - US Postal Money Order only.
  • Cash or Credit Card Deposit by Kiosk in Jail Facility Lobbies.
  • Online Deposits Using Access Corrections.
  • Deposit by Phone Using Access Corrections - Call 866-345-1884 24 hours a day, 7 days a week.

1.  Mailing a Payment - $200 maximum
Sending an inmate a US Postal Money Order by mail... and ONLY US Postal Money Orders.

Mailing Address:
(Inmate Name & Booking Number)
Robert Presley Detention Center
P.O. Box 710
Riverside, CA 92501

2.  Dropping off a payment - Depositing $200 maximum in the Jail Lobby Kiosk
When dropping off an inmate's money in person, the Robert Presley Detention Center kiosk will only accept:

  • Cash (nothing smaller than $5 bill)
  • Visa, Mastercard

Locations to drop off inmate money:

Blythe Jail - 7 Days a week 8:00AM to 11:00PM.
Indio Jail - Monday - Friday - 8:00AM to 9:00PM.
Presley - 24 hours a day, 7 days a week.
Smith - 24 hours a day, 7 days a week.
Cois Bird - 24 hours a day, 7 days a week.

3. Online Deposit Using Access Corrections - Visa, Mastercard only.

4. Deposit over the phone using Access Corrections by calling 866-345-1884 24 hours a day, 7 days a week.

To get full and complete information on the four methods of depositing money for an inmate in Robert Presley Detention Center, sending them commissary, how much you can send, how much they can spend, and more, check out our Inmate Money page.


 

How, What and Where can you Mail Something to an Inmate in Robert Presley Detention Center?

Envelopes
The Robert Presley Detention Center allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.

Envelopes MUST be mailed to the following address:
(Inmate Name & Booking Number)
Robert Presley Detention Center
P.O. Box 710
Riverside, CA 92501


Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.


All newspapers, magazines and books are to be shipped to:
(Inmate Name & Booking Number)
Robert Presley Detention Center
P.O. Box 710
Riverside, CA 92501

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 


 

How to Send Money to an Inmate in Riverside County

To send commissary money to an inmate in Robert Presley Detention Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Robert Presley Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Robert Presley Detention Center.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Riverside County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Robert Presley Detention Center follow these steps:

  • Select California, then select Robert Presley Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Riverside County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Riverside County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Robert Presley Detention Center check out our Commissary Instructions Page for Riverside County.


 

How an Inmate Makes a Phone Call to You or Others from Robert Presley Detention Center

To set up a phone account so that your inmate can call you from Riverside County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Riverside County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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Frequently Asked Questions

How do I open an inmate phone account at the Robert Presley Detention Center?
The Robert Presley Detention Center uses a third-party phone service called Securus Technologies. If you want to communicate by phone with your inmate, you have to first open an account with Securus. They have three different types of accounts: (1)Advance Connect - where you control all phone numbers your inmate can call. (2)Inmate Debit - where inmate can call anyone they choose. (3)Direct Bill - where you receive calls from your inmate and you are billed monthly. Learn more about how to get phone calls from an inmate in the Robert Presley Detention Center.

How much does it cost for an inmate to make a phone call from the Robert Presley Detention Center?
Phone call rates from your inmate in the Robert Presley Detention Center to you vary and are subject to change, but in general the costs are as follows: ADVANCE CONNECT Phone Calls - $0.21 per minute. INMATE DEBIT Phone Calls - $0.21 per minute. DIRECT BILL Phone Calls - $0.25 per minute. TRADITIONAL COLLECT Phone Calls - $0.25 per minute. VOICEMAIL Message (one minute max) - $0.75 per minute. Learn more about how much phone calls cost in the Robert Presley Detention Center.

How do voicemail messages from an inmate work at the Robert Presley Detention Center?
Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for. Learn more about inmate voicemail functions in the Robert Presley Detention Center.

Can I fund a Robert Presley Detention Center inmate's phone account without having my own phone account?
Yes. You can fund a Securus Technologies Inmate Debit account without having your own calling account. All you have to do is deposit money for them online or by calling Securus at 972-734-1111 and paying with a debit or credit card over the phone. Learn more about how to set up a phone account for an inmate in the Robert Presley Detention Center.

Can inmate phone calls from the Robert Presley Detention Center connect to my mobile phone number?
Yes. When an inmate in the Robert Presley Detention Center calls you using a Securus Technologies phone service's Inmate Debit account, the calls can connect to a cell phone. Learn more about how to set up a phone account for an inmate in the Robert Presley Detention Center.

Why is my Robert Presley Detention Center phone status blocked?
If your phone status at the Robert Presley Detention Center is showing being BLOCKED, there could be several reasons for this: (1)There are not enough funds on your Advanced Connect Account, (2)Your Direct Bill is past due, (3)You have a new telephone number, and a restriction could be on your line, (4)You may have accidentally pressed the incorrect number when attempting to accept the incoming call and you may have blocked your line, (5)In the past you may have requested to have a block placed on your phone and you never had it removed. On any of these issues of your phone being blocked, you can resolve them by calling Securus at 972-734-1111. Learn more about how to unblock a phone in the Robert Presley Detention Center.

How do I close my inmate phone account at the Robert Presley Detention Center?
On Securus Technologies website you can close your account inmate phone account at the Robert Presley Detention Center by following these instructions: 1. Log in. 2. Select your account. 3. Click on 'Close Account'. If you have a refund coming by credit card, it will show up in 10-12 days. With Western Union, full refunds will be refunded through Western Union in 10-12 business days and partial refunds will be issued by check via regular U.S. Postal Service mail in 2-3 weeks. With MoneyGram or payments made by mail, full and partial refunds will be issued by check via regular U.S. Postal Service mail in 2-3 weeks. Make sure to verify your address. Call Securus at 972-734-1111 if you have any problems. Learn more about how to close your phone account in the Robert Presley Detention Center.

Are phone calls with an inmate at the Robert Presley Detention Center recorded?
Yes. All phone calls with an inmate in the Robert Presley Detention Center are recorded. All calls except those with their lawyer. Everything you say and do are going to be heard and recorded by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement. Learn more about how to control your inmate's phone calls while in the Robert Presley Detention Center.