Smith Correctional - Riverside County Emailing An Inmate

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Smith Correctional - Riverside County

(also known as) Larry D Smith Facility Correctional Facility
1627 S. Hargrave Street
Banning, CA 92220



Send an Email or Text to an Inmate in the Smith Correctional - Riverside County

Sending an Email, Text or Secure Electronic Message to an Inmate

The Smith Correctional - Riverside County is or will soon be providing secure electronic messaging for their inmates. For details, scroll below or call the jail at 951-922-7300.

The email service the inmates use is not directly connected to the internet like normal email, but instead each correspondence is first intercepted by the jail's servers. This gives the staff an opportunity to review the messages before delivering them to both inmates and the people that the inmates are communicating with.

Electronic messages received by the inmates are read either on kiosks within the inmate's unit, or or on tablets provided by the third party service that oversees the program.

Allowing inmates access to email has many upsides:

  • It is less expensive than regular mail.
  • It allows for faster turnaround of communication.
  • It allows the jail to monitor inmate communication in real time.
  • Because the jail receives a portion of the revenue, it brings the jail revenue they wouldn't have otherwise.
  • It is an inmate privilege that they don't want to have taken away, and thus can be used as a way to control behavior.
  • It keeps unwanted contraband from entering the facility in the physical mail.

For a list of Frequently Asked Questions and Answers about inmate emailing and texting, scroll down for more information about it or call the jail at 951-922-7300.

Can inmates send and receive texts and emails?

Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.

The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.

Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account. 

To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text. 

The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Smith Correctional - Riverside County staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.

If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.

Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.

How much does it cost for an inmate to use a text or email service?

The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.

Can inmates send and receive photos through their messaging system?

Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached. 

The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.

The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure. 

Can I send an inmate a link to a video to watch?

No.  Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.

Can I send the inmate a video?

Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.

The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.

As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.

What device does an inmate use for texting and emailing?

The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal. 

In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner. 

Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.

What is the inmate text and email system in Smith Correctional - Riverside County?

The electronic messaging system used by Smith Correctional - Riverside County, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 951-922-7300 to confirm.

What are the companies that provide inmate electronic messaging services?

This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:

Access Corrections
City Tele Coin
Correct Pay
Express Account
IC Solutions
Inmate Canteen
Inmate Sales
J Pay
Prodigy Sales
Smart Communications

How do I fund the inmate’s messaging system?

You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.

How often can an inmate text and email?

There is no limit to the amount of texting and email that an inmate can have with their family and friends.

Can inmates’ text any time of the day or night?

If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.

Can inmates email other inmates in other jails or prisons?

No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.

How to visit an inmate in Riverside County California using Video Visitation or visiting an inmate at the jail

To visit an inmate in Riverside County follow these steps:

  • In addition to visiting inmates at the jail, Smith Correctional - Riverside County uses a video visitation service called
  • In order to visit with your inmate online or at the Riverside County Jail Video Kiosk, you must first register with iWebVisit.
  • Registering is free.
  • Next, select “Choose A Facility” and then select Smith Correctional - Riverside County. This will become your “Default” facility each time you log in.
  • Next, Click “Schedule a Visit” and enter your inmate's name and inmate number.
  • Select either “Visit Now” or “Schedule Visit Later” and choose an available date and time.
  • After your visit payment is processed, you may begin visiting your inmate in Riverside County at your scheduled time. 

Who do you contact if you are having any problems arranging the remote video visit of an inmate in Riverside County?
Call iWebVisit support at 775-434-8748. They are available 7 Days a week (5:00 a.m. to 10:00 p.m. PST / 8:00 a.m. to 1:00 a.m. EST)

For full instructions on all the benefits of using IC Solutions to visit a Riverside County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


How to Deposit Money in a Smith Correctional - Riverside County Inmate's Account

There are four ways to deposit money in an inmate's account in the Riverside County Corrections system:

  • Mailing a payment - US Postal Money Order only.
  • Cash or Credit Card Deposit by Kiosk in Jail Facility Lobbies.
  • Online Deposits Using Access Corrections.
  • Deposit by Phone Using Access Corrections - Call 866-345-1884 24 hours a day, 7 days a week.

1.  Mailing a Payment - $200 maximum
Sending an inmate a US Postal Money Order by mail... and ONLY US Postal Money Orders.

Mailing Address:
(Inmate Name & Booking Number)
Smith Correctional Facility
1627 S Hargrave Street
Banning, CA 92220

2.  Dropping off a payment - Depositing $200 maximum in the Jail Lobby Kiosk
When dropping off an inmate's money in person, the Smith Correctional - Riverside County kiosk will only accept:

  • Cash (nothing smaller than $5 bill)
  • Visa, Mastercard

Locations to drop off inmate money:

Blythe Jail - 7 Days a week 8:00AM to 11:00PM.
Indio Jail - Monday - Friday - 8:00AM to 9:00PM.
Presley - 24 hours a day, 7 days a week.
Smith - 24 hours a day, 7 days a week.
Cois Bird - 24 hours a day, 7 days a week.

3. Online Deposit Using Access Corrections - Visa, Mastercard only.

4. Deposit over the phone using Access Corrections by calling 866-345-1884 24 hours a day, 7 days a week.

To get full and complete information on the four methods of depositing money for an inmate in Smith Correctional - Riverside County, sending them commissary, how much you can send, how much they can spend, and more, check out our Inmate Money page.


How, What and Where can you Mail Something to an Inmate in Smith Correctional - Riverside County?

The Smith Correctional - Riverside County allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.

Envelopes MUST be mailed to the following address:
(Inmate Name & Booking Number)
Smith Correctional Facility
1627 S Hargrave Street
Banning, CA 92220

Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.

All newspapers, magazines and books are to be shipped to:
(Inmate Name & Booking Number)
Smith Correctional Facility
1627 S Hargrave Street
Banning, CA 92220

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 


How to Send Money to an Inmate in Riverside County

To send commissary money to an inmate in Smith Correctional - Riverside County follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Smith Correctional - Riverside County, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Smith Correctional - Riverside County.


How to Send a Carepack Commissary Package Directly to an Inmate in Riverside County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Smith Correctional - Riverside County follow these steps:

  • Select California, then select Smith Correctional - Riverside County, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Riverside County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Riverside County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Smith Correctional - Riverside County check out our Commissary Instructions Page for Riverside County.


How an Inmate Makes a Phone Call to You or Others from Smith Correctional - Riverside County

To set up a phone account so that your inmate can call you from Riverside County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Riverside County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


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