San Benito County Jail COVID-19 Coronavirus Visitation Policy

San Benito County Jail

Address:
710 Flynn Road
PO Box 920
Hollister, CA 95024-0920

Phone:

831.636.4060

New Visitation Policies in San Benito County Jail Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the San Benito County Jail in Hollister, California, contact visits of any type may be suspended.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 831.636.4060 for updates.

Video Visitation at San Benito County Jail

At-home and onsite video visitation guidelines for San Benito County Jail, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 831.636.4060 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for San Benito County, the state of California and the entire United States until well into 2022 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' Omicron variant will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in San Benito County Jail Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

  1. The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
  2. How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. In fact, the Omicron variant is turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

San Benito County Jail is encouraging inmates to practice ‘social distancing’, which means staying as far apart as possible. In addition, our staff is advising inmates to avoid shaking hands, washing their hands often, not touching their face, nose, mouth or eyes, and refraining from touching ‘common areas’ throughout the facility.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of coronavirus once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the spread of this virus accelerates and changes to policies occur.

How Do You Communicate with an Inmate in the San Benito County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for San Benito County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the San Benito County Jail Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Bail out an Inmate in San Benito County

To Bail out or Post Bond for an Inmate in San Benito County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in San Benito County Jail, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

San Benito County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the San Benito County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - San Benito County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a San Benito County Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at San Benito County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your San Benito County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an San Benito County Jail Inmate by Mail and by Email

To mail or email an inmate in San Benito County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
710 Flynn Road
PO Box 920
Hollister, CA 95024-0920

  • All mail sent to an inmate at the San Benito County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The San Benito County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select San Benito County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your San Benito County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for San Benito County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in San Benito County Jail?

To visit an inmate in San Benito County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, San Benito County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in San Benito County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in San Benito County follow these steps:
1.  Start by confirming that San Benito County Jail's Video Visitation is working correctly by looking up San Benito County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select San Benito County Jail, and then the inmate you wish to communicate with.

Other San Benito County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the San Benito County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in San Benito County, can be found on our Visit Inmate Page.

San Benito County Jail Phone: 831.636.4060


 

How to Send a Secure Email Message to an Inmate in San Benito County

To send a secure email message to an inmate in San Benito County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select San Benito County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in San Benito County Jail check out our Secure Messaging Guide for San Benito County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in San Benito County

To send a commissary carepack (food, snacks and goods) directly to an inmate in San Benito County Jail follow these steps:

  • Select California, then select San Benito County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for San Benito County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in San Benito County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in San Benito County Jail check out our Commissary Instructions Page for San Benito County.


 

How to Send Money to an Inmate in San Benito County

To send commissary money to an inmate in San Benito County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select San Benito County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for San Benito County Jail.