San Benito County Jail Emailing An Inmate

San Benito County Jail

Address:
710 Flynn Road
PO Box 920
Hollister, CA 95024-0920

Phone:

831.636.4060

San Benito County Jail - Emailing an Inmate

San Benito County Jail allows Secure Messaging using a third-party service call Access Corrections.

They are the same company that facilitate Secure Deposits and Securepaks, so if you are already registered with them, then you are already approved to send Secure Messages to your inmate.

Register/Log in here.

After Registering/Logging In:

1.     You choose San Benito County Jail.
2.    You Search for your inmate by typing in his last name. You can further narrow your search by adding his first name and/or Inmate ID.
3.    You add a credit or debit card.
4.    You buy a message plan (plans and prices vary), or buy credits. One credit costs $0.01.
5.    You select the option for your inmate to be able use the credits which you purchase, to message back to you... Or not.
6.    San Benito County Jail charges a fee for each message sent or received.

Important Things to Know

 - Access Corrections has an iphone app and an android app for using their services.
 - ALL of your correspondence will be monitored by the jail. 
 - Do NOT write anything you wouldn’t want repeated in court.
 - Rates vary and are always subject to change.
 - Inmates can write you back ONLY if you select that option.
 - You CAN send photos up to 32MB in file size. Subject to change.
 - You CAN have unlimited credits on your account but are limited in the amount of each credit purchase.
 - You may NOT type or send emoticons.
 - You may NOT copy and paste text. Type directly.
 - You may NOT type profanities, violence or characters not approved. 
 - Due to messages having to be reviewed first, allow up to five days for a message to be delivered.
 - You may NOT transfer credits to another email.

Phone: 866-345-1884

Email:  [email protected]
FAQ
Contact Page
iphone app
Android app

San Benito County Jail Announces Major Inmate Email and Text Policy - January 4, 2023

Due to the ability of third party companies providing a secure environment for San Benito County Jail inmates and their contacts outside the facility to communicate digitally, this facility will now (or soon) be providing the ability for digital messaging.

Secure digital messaging allows for a delay between the emails of the inmate and their friends and family, so that the jail can scan the communication for illegal or other communications against their policies.

Note that all messages, both sent and received, will be saved and will be referred to in the inmate's existing or future criminal charges. 

Complete instructions on how to sign up for this service for the San Benito County Jail, and how it works can be found below. Call 831.636.4060 if you have any questions.

How Do You Communicate with an Inmate in the San Benito County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for San Benito County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the San Benito County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Bail out an Inmate in San Benito County

To Bail out or Post Bond for an Inmate in San Benito County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in San Benito County Jail, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

San Benito County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the San Benito County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - San Benito County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a San Benito County Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at San Benito County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your San Benito County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an San Benito County Jail Inmate by Mail and by Email

To mail or email an inmate in San Benito County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the San Benito County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The San Benito County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select San Benito County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your San Benito County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for San Benito County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in San Benito County Jail?

To visit an inmate in San Benito County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, San Benito County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in San Benito County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in San Benito County follow these steps:
1.  Start by confirming that San Benito County Jail's Video Visitation is working correctly by looking up San Benito County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select San Benito County Jail, and then the inmate you wish to communicate with.

Other San Benito County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the San Benito County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in San Benito County, can be found on our Visit Inmate Page.

San Benito County Jail Phone: 831.636.4060


 

How to Send a Secure Email Message to an Inmate in San Benito County

To send a secure email message to an inmate in San Benito County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select San Benito County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in San Benito County Jail check out our Secure Messaging Guide for San Benito County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in San Benito County

To send a commissary carepack (food, snacks and goods) directly to an inmate in San Benito County Jail follow these steps:

  • Select California, then select San Benito County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for San Benito County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in San Benito County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in San Benito County Jail check out our Commissary Instructions Page for San Benito County.


 

How to Send Money to an Inmate in San Benito County

To send commissary money to an inmate in San Benito County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select San Benito County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for San Benito County Jail.


 

Frequently Asked Questions

Can you email or text an inmate in San Benito County Jail?
Yes, San Benito County Jail contracts with a third-party service called Access Corrections Secure Mail. You can exchange digital messages with an inmate for a fee. The way it works is that after registering, you purchase a certain amount of 'credits' which cost $0.01 each. You can spend those credits on words or photos. Likewise, if you allow it, your inmate can also use those credits to message you back. They cannot send photos though. Important things to know: Don't send anything violent or pornographic. Don't send anything related to a crime or his case. All your correspondence will be monitored by the jail staff. You can have unlimited credits, but are limited to how much you can purchase at one time. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 831.636.4060. Learn more about how to text/email an inmate in the San Benito County Jail.

Can an inmate in San Benito County Jail email or text me?
Yes, an inmate in San Benito County Jail can email or text you using the jail's third-party service called Access Corrections Secure Mail. Inmates can write you back ONLY if you select that option, so make sure you check the box for allowing your inmate to be able to message you when you open your account. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 831.636.4060. Learn more about how to text/email an inmate in the San Benito County Jail.

How do I email or text an inmate in San Benito County Jail?
To send an email or a text to an inmate in San Benito County Jail, you first need to register with the third-party service they contract with, Access Corrections. You can link to it directly and get full instructions on the JailExchange website linked above. After registering, you select San Benito County Jail, then select your inmate, then add your payment method, and then you can write your message and/or upload the photo(s) you are choosing to send them. Access Corrections will walk you through each step. They also have apps for both iphone and Android. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 831.636.4060. Learn more about how to text/email an inmate in the San Benito County Jail.

How long does it take for my email or text to get to to an inmate?
Access Corrections Secure messaging, the third party service used to send texts/emails to an inmate in San Benito County Jail processes the text and/or photo to your inmate immediately. First it has to be reviewed by their filtering (censoring) system. If it passes that it gets sent to the facility so that their staff can review it, just like they review regular snail mail. The entire process can take as short as one day, but as long as five days. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or call the jail at 831.636.4060. Learn more about how to text/email an inmate in the San Benito County Jail.

Can I send a photo by email or text to an inmate in San Benito County Jail
Yes. Using a third party service the San Benito County Jail allows, Access Corrections Secure Mail, you can send a photo of up to 32MB in file size. While Secure messaging is not an email or texting service per se, it functions like email, except that your photos must first be reviewed and cleared by the jail before they are forwarded on to your inmate. For any questions about Secure Mail, call Access Corrections at 866-345-1884. Learn more about how to text/email an inmate in the San Benito County Jail.

How much does it cost to send an email, text or photo to an inmate in San Benito County Jail?
The cost to send an inmate a text, an email or a photo using Access Corrections Secure Mail is $0.01 per credit. The fee is designed this way so that they can change the definition of what a 'credit' is. This means that if the jail decides that they want to allow a credit to mean "one word', or to mean "one letter or number" they have that option. You can also choose a 'plan' with special pricing. In the long run, you will end up saving money by purchasing a 'plan'. After registering with Access Corrections, and selecting San Benito County Jail, then your inmate, and then preparing a message, you can review the cost to you prior to sending it. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or you can learn more about how to text/email an inmate in the San Benito County Jail.

Can I send an inmate in San Benito County Jail emoticons in my emails or texts?
No. Access Corrections Secure Mail does NOT allow, nor recognize emoticons in your digital messages to an inmate in San Benito County Jail. If you use an emoticon it will be rejected and the inmate will not see it. You may only use words. For any questions about Secure Mail, call Access Corrections at 866-345-1884, or you can learn more about how to text/email an inmate in the San Benito County Jail.