Address:
701 South Abel Street
Milpitas, CA 95035
Phone:
408-957-5300
Women's Visitation Entrance is located at:
701 S. Abel Street
Milpitas, CA 95035
Visitation Questions: Monday-Friday: 8:00 am–12:00 pm, 1:00 pm–4:30 pm - 408-957-5900
REGISTRATION and APPLICATION PROCESS
INMATE VISITS - Read carefully!
DAY | HOUSING | TIMES |
SUN | W2 SIDE 1 RCP, NA |
7:00AM, 8:00AM, |
SUN | W2-SIDE 2 | 2:00PM, 3:00PM, 4:00PM, 7:00PM, 8:00PM, 9:00PM |
MON | W4A | 7:00AM, 8:00AM, 9:00AM, 2:00PM, 3:00PM, 4:00PM |
MON | W4C | 7:00PM, 8:00PM, 9:00PM |
TUE | W4B | 7:00AM, 8:00AM, 9:00AM, 2:00PM, 3:00PM, 4:00PM |
TUE | W2 SIDE 1 RCP, NA | 7:00PM, 8:00PM, 9:00PM |
WED | W2 SIDE 1 RCP, NA | 2:00PM, 3:00PM, 4:00PM |
THU | W4C | 7:00AM, 8:00AM, 9:00AM, 2:00PM, 3:00PM, 4:00PM |
THU | W4A | 7:00PM, 8:00PM, 9:00PM |
FRI | W2-SIDE 1 NB | 7:00AM, 8:00AM, 9:00AM, 10:00AM |
FRI | W2-SIDE 2 | 7:00PM, 8:00PM, 9:00PM |
SAT | W2-SIDE 1 NB | 7:00AM, 8:00AM, 9:00AM, 10:00AM |
SAT | W4B | 2:00PM, 3:00PM, 4:00PM |
SAT | W4C | 7:00PM, 8:00PM, 9:00PM |
Your application, meaning you, will be reviewed by staff, who will ether approve you or deny you the right to visit an inmate.
Reasons for denial to visit an inmate in the Elmwood Women's Correctional Complex:
The Santa Clara County Jail Staff can't give you the reason you were denied, but if any of the reasons apply to you but believe you should be given special consideration, you can request reconsideration by writing a letter with explanation to:
Elmwood Women's Correctional Complex Jail Commander
County of Santa Clara | Office of the Sheriff | Custody Bureau
150 W. Hedding Street
San Jose, California 95110
In your letter please include your full name, date of birth, driver’s license / ID#, your current address, telephone number. These are the instructions for writing a letter to the Facility Commander
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Elmwood Women's Correctional Complex money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Elmwood Women's Correctional Complex follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Elmwood Women's Correctional Complex, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Clara County.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Elmwood Women's Correctional Complex Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Elmwood Women's Correctional Complex inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To mail or email an inmate in Santa Clara County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Elmwood Women's Correctional Complex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Santa Clara County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To deposit money into the account of an inmate in Santa Clara County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.