Address:
259 Water Street
Santa Cruz, CA 95060
Phone:
831-454-7800
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Santa Cruz County Main Jail, such as:
- Free services are already available for use on the device at Santa Cruz County Main Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Santa Cruz County Main Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.
You can find information about the Santa Cruz County Main Jail’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 831-454-7800 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
Because Santa Cruz County and California can change their bail bond procedures, it is always best to call either the Santa Cruz County Main Jail at 831-454-7800, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.
Ask the staff at the Santa Cruz County Main Jail or the Santa Cruz County Court Clerk these specific questions:
If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.
This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.
Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Santa Cruz County Main Jail Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Use the self-serve kiosk in the lobby that accepts cash, debit or credit cards.
Santa Cruz County Jail
259 Water Street
Santa Cruz, CA 95060
Option 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.
Mail to:
Santa Cruz County Jail
259 Water Street
Santa Cruz, CA 95060
For complete information on depositing money at the Santa Cruz County Main Jail, including limits, where to drop or mail them and anything else, check out our Inmate Money page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Santa Cruz County Main Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
Postcards
The Santa Cruz County Main Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Santa Cruz County Main Jail also allows regular postcards and envelopes to be mailed to inmates as well.
Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID or S Number
Smart Communications-Santa Cruz County Jail-CA
P.O. Box 9143
Seminole, FL 33775-9143
Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Santa Cruz County Main Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Cruz County Main Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID or S Number
Santa Cruz County Jail
259 Water Street
Santa Cruz, CA. 95060
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Santa Cruz County Main Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Santa Cruz County Main Jail inmate's account for communication services, check out our Send Money page.
To mail or email an inmate in Santa Cruz County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Santa Cruz County Main Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Santa Cruz County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
To visit an inmate in Santa Cruz County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Santa Cruz County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Santa Cruz County Main Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Santa Cruz County follow these steps:
1. Start by confirming that Santa Cruz County Main Jail's Video Visitation is working correctly by looking up Santa Cruz County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Santa Cruz County Main Jail, and then the inmate you wish to communicate with.
Other Santa Cruz County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Santa Cruz County Main Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Santa Cruz County, can be found on our Visit Inmate Page.
Santa Cruz County Main Jail Phone: 831-454-7800
To send a commissary carepack (food, snacks and goods) directly to an inmate in Santa Cruz County Main Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Santa Cruz County Main Jail check out our Commissary Instructions Page for Santa Cruz County.
To send commissary money to an inmate in Santa Cruz County Main Jail follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Santa Cruz County Main Jail.
To receive phone calls from inmates in Santa Cruz County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Santa Cruz County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.