Shasta County Jail
Shasta County Jail
You can call the 484-bed Shasta County Jail 24 hours a day for inmate information at 530-245-6100.
Offenders arrested for misdemeanors or felonies are processed at this facility. After booking and processing, they may remain incarcerated until they are bonded out, released on recognizance, or held until their trial concludes.
The inmate search tool provides access to the current roster of inmates.
Inmates sentenced to less than one year will serve their time here, while those with longer sentences are transferred to either the California State Prison System or the Federal Bureau of Prisons.
This page provides detailed information on services such as the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.
Be sure to save the inmate’s jail ID or booking number for communication purposes. If you can’t find it online, you can call Shasta County Jail at 530-245-6100 for assistance.
Inmate Services
Phone
530-245-6100Mailing address (personal mail)
Shasta County Jail
1655 West Street
Redding, CA 96001
Mailing address (legal mail or subscriptions)
Shasta County Jail
1655 West Street
Redding, CA 96001
Other Jails and Prisons
To search for an inmate in the Shasta County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 530-245-6100 for the information you are looking for.
Shasta County Jail Inmate Search
The Shasta County Jail maintains an average of 484 offenders in custody when they are at full capacity, and when the jail is in shape to handle that many. Due to the age and condition of the building however, they are currently using far fewer beds. The Shasta County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Shasta County law enforcement agencies arrest and detain approximately 11,480 offenders.
The following charts of Shasta County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Shasta County Corrections Department, the state of California Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Shasta County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Shasta County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years, and a database of most wanted criminals for Shasta County, neighboring counties and the state of California.
⇓ Learn more ⇓ Show lessThe Shasta County Jail is a seven story, white concrete structure in downtown Redding, California, located at 1655 West Street. The jail was built to house 484 inmates, 404 of them male and 80 female. You can phone the jail 24 hours a day at 530-245-6100 to find out about an inmate, or you can look up the inmate online.
Attached to both the Justice Center and the Municipal and Superior Courts, the jail was built in 1984 and totals 99,923 square feet of area. The Shasta County Jail, when fully staffed, is run by 43 correctional officers at a budget of $24 million per year.

Due to staffing issues and the fact that this facility is constantly undergoing rehab due to its age, the jail has been maintaining a maximum capcity of only 324 inmates, and often less than that. Because of the need for a newer facility and more space, Shasta County Board of Supervisors recently approved to build a 256 Jail Annex adjacent to the Shasta County Jail at a cost of about $120 million. This will bring the total capacity, after construction, to 740 beds. The Annex will be able to share the existing kitchen and booking areas of the new jail, which will save the county a substantial amount of money. The alternative was to build a new 1,000 bed jail on the Airport Road at a cost of $500 million.
The Shasta County Jail in California has visitation hours from 7:30 to 11:30 am and 6:00 to 10:00 pm, 7 days per week. There is an additional 12:30 to 4:30 pm window available on weekends. Visiting hours are generally 8:30 am to 11:30 am, with additional afternoon visiting hours on weekends. Each inmate is allowed two visits per week with each session being 30 minutes and a maximum of one adult and one child per visit. The Shasta County Sheriff requires all visitors to first complete an online application and registration before being approved to visit.
Mail can be received every day and is processed and passed to the inmates quickly. Friends and family of inmates in the Shasta County Jail can arrange to visit inmates by video, both at the jail and remotely from home. They can also communicate using an online text/email system, send them money and buy them commissary online, and set up a phone account that allows the inmates to call them during the day and evening seven days a week.
All the information on these inmate services can be found in the sections below. If you still have questions, you can phone the jail 24 hours a day by calling 530-245-6100.
- Jail (Main): 530-245-6100
- Adult Probation: 530-245-6200
- Community Corrections Center: 530-229-8000
- Criminal Court: 530-245-6789
- District Attorney: 530-245-6300
- Juvenile Court: 530-245-6481
- Juvenile Probation: 530-225-5230
- Public Defender: 530-245-7598
- Redding Police: 530-225-4200
- Sheriff: 530-245-6000
How is booking conducted at Shasta County Jail?
After an arrest, individuals are transported to Shasta County Jail for the booking process. This procedure ensures the person’s identity, assesses charges, and determines if they will be released, eligible for bail, or detained until court.
Remaining silent during this process is vital. Anything said could be used as evidence, so it’s wise to wait for an attorney before speaking about the arrest.
Here’s a breakdown of the booking steps at Shasta County Jail:
- Verifying identification information.
- Capturing mugshots for record-keeping.
- Health assessments and questions about criminal history.
- Possible DNA collection.
- Physical search for contraband or weapons.
- Securing personal belongings.
- Granting a free phone call.
For questions about an arrestee’s bond, call the facility at 530-245-6100.
How to post bail for someone arrested in Shasta County
When an individual is arrested and booked at Shasta County Jail in Redding, the outcomes include:
1. Release without bail, under the condition they appear for their court date.
2. Remain in custody until the court appearance.
3. Post a bail or bond for release. Contact 530-245-6100 for specific bail amounts.
Bail payments can be made in different ways.
- Cash bonds must be paid in full, either at the jail's bonding window or with the clerk of court, and are accepted as cash, cashier's check or money order; many jails also process cards through a lobby kiosk or online vendor for a fee, so bring the inmate's full name and booking number, and phone the jail at 530-245-6100 if needed.
- You can work with a licensed bail bondsman in Shasta County.
- Many courts allow a property bond, letting an owner put up land or a home after proving clear title and equity of at least the bond (often double) through a deed and a recent tax or appraisal value, with approval from the court that set bail.
For further information on posting bail in Shasta County, California, visit the Shasta County Jail Bail Information Page.
⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Shasta County Jail? What is the Schedule?
Shasta County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
1655 West Street
Redding, CA 96001
530-245-6100
Shasta County Jail MANDATES that you first complete an online application to be approved for visitation.
Schedule Video Visits online with gettingout
- On-site Visits are free.
- Visits are 30 minutes.
- Visitation schedule subject to change.
- Inmates are allowed two visits per week, one per visiting day.
- A maximum of 2 guests, one adult and one child, are allowed to visit.
- Must have a verifiable photo ID.
- You must complete the online approval for visitation.
ON SITE VISITATION SCHEDULE
| UNIT | DAY | TIME |
| 1A | SUN SAT |
6:00-10:00PM 12:30-4:30PM |
| 1D | SUN SAT |
12:30-4:30PM 6:00-10:00PM |
| 1B | TUE SAT |
6:00-10:00PM 7:30-11:30AM |
| 1C | SUN THU |
7:30-11:30AM 6:00-10:00PM |
| 3A | WED THU |
7:30-11:30AM 6:00-10:00PM |
| 3D | SUN TUE |
6:00-10:00PM 7:30-11:30AM |
| 3B | MON FRI |
6:00-10:00PM 7:30-11:30AM |
| 3C | THU FRI |
7:30-11:30AM 6:00-10:00PM |
| 2A | WED FRI |
6:00-10:00PM 7:30-11:30AM |
| 2D | SUN FRI |
12:30-4:30PM 6:00-10:00PM |
| 2B | MON SAT |
7:30-11:30AM 6:00-10:00PM |
| 2C | SUN TUE |
7:30-11:30AM 6:00-10:00PM |
| MED Females |
WED FRI |
6:00-10:00PM 7:30-11:30AM |
| MED Males |
SAT SUN |
12:30-4:30PM 6:00-10:00PM |
Shasta County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled at least 24 hours in advance.
- You must complete the online approval for visitation.
- Visitation Schedule subject to change.
OFF SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:30-11:30AM 12:30-4:30PM 6:00-10:00PM |
| MONDAY | 7:30-11:30AM 6:00-10:00PM |
| TUESDAY | 7:30-11:30AM 6:00-10:00PM |
| WEDNESDAY | 7:30-11:30AM 6:00-10:00PM |
| THURSDAY | 7:30-11:30AM 6:00-10:00PM |
| FRIDAY | 7:30-11:30AM 6:00-10:00PM |
| SATURDAY | 7:30-11:30AM 12:30-4:30PM 6:00-10:00PM |
Shasta County Jail uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling.

There are three ways to remotely visit your inmate:
1. Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.
How it Works with GettingOut
1. Register an account.
2. Select Shasta County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
- **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages.
- If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Shasta County Jail.
- With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.
How Do You Visit an Inmate in Shasta County Jail?
To visit an inmate in Shasta County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Shasta County remote video inmate visitation can be done using the services of Viapath / GettingOut.

There are three ways to remotely visit your inmate in Shasta County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.
To remotely visit an inmate in Shasta County follow these steps:
1. Start by confirming that Shasta County Jail's Video Visitation is working correctly by looking up Shasta County here.
2. The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select Shasta County Jail, and then the inmate you wish to communicate with.
Other Shasta County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Shasta County Jail Visitation Services you can call them at 866-516-0115.
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Shasta County, can be found on our Visit Inmate Page.
Shasta County Jail Phone: 530-245-6100
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Shasta County Jail?
Shasta County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
1655 West Street
Redding, CA 96001
530-245-6100
Shasta County Jail MANDATES that you first complete an online application to be approved for visitation.
Schedule Video Visits online with gettingout
- On-site Visits are free.
- Visits are 30 minutes.
- Visitation schedule subject to change.
- Inmates are allowed two visits per week, one per visiting day.
- A maximum of 2 guests, one adult and one child, are allowed to visit.
- Must have a verifiable photo ID.
- You must complete the online approval for visitation.
ON SITE VISITATION SCHEDULE
| UNIT | DAY | TIME |
| 1A | SUN SAT |
6:00-10:00PM 12:30-4:30PM |
| 1D | SUN SAT |
12:30-4:30PM 6:00-10:00PM |
| 1B | TUE SAT |
6:00-10:00PM 7:30-11:30AM |
| 1C | SUN THU |
7:30-11:30AM 6:00-10:00PM |
| 3A | WED THU |
7:30-11:30AM 6:00-10:00PM |
| 3D | SUN TUE |
6:00-10:00PM 7:30-11:30AM |
| 3B | MON FRI |
6:00-10:00PM 7:30-11:30AM |
| 3C | THU FRI |
7:30-11:30AM 6:00-10:00PM |
| 2A | WED FRI |
6:00-10:00PM 7:30-11:30AM |
| 2D | SUN FRI |
12:30-4:30PM 6:00-10:00PM |
| 2B | MON SAT |
7:30-11:30AM 6:00-10:00PM |
| 2C | SUN TUE |
7:30-11:30AM 6:00-10:00PM |
| MED Females |
WED FRI |
6:00-10:00PM 7:30-11:30AM |
| MED Males |
SAT SUN |
12:30-4:30PM 6:00-10:00PM |
Shasta County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE
- All visits must be scheduled at least 24 hours in advance.
- You must complete the online approval for visitation.
- Visitation Schedule subject to change.
OFF SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:30-11:30AM 12:30-4:30PM 6:00-10:00PM |
| MONDAY | 7:30-11:30AM 6:00-10:00PM |
| TUESDAY | 7:30-11:30AM 6:00-10:00PM |
| WEDNESDAY | 7:30-11:30AM 6:00-10:00PM |
| THURSDAY | 7:30-11:30AM 6:00-10:00PM |
| FRIDAY | 7:30-11:30AM 6:00-10:00PM |
| SATURDAY | 7:30-11:30AM 12:30-4:30PM 6:00-10:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Shasta County Jail?
There are multiple ways to add money to an inmate's account at Shasta County Jail, using Access Corrections Secure Deposits
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.
Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Ask the Shasta County Jail whether it accepts cash deposits in person, and where.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
How to Send Money to an Inmate in Shasta County
To send commissary money to an inmate in Shasta County Jail follow these steps:
- Register with Access Corrections by creating an account.
- Select California, then select Shasta County Jail, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Shasta County Jail.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Shasta County Jail?
How Do Inmates in Shasta County Jail Make Phone Calls?
To receive phone calls from inmates in Shasta County, or to assist them in making phone calls to other people, follow these steps:
- Shasta County Jail uses the services of IC Solutions.
- Register with them online or call them at 888-506-8407.
- Agents are available 24 hours a day, and speak both English & Spanish.
- Families and friends of Shasta County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Shasta County.
- Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Shasta County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Shasta County Jail, and what can I send them?
Shasta County Jail Inmate Mail Guidelines
Postcards
Ask the Shasta County Jail whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.
Envelopes
The Shasta County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name
Shasta County Jail
1655 West Street
Redding, CA 96001
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name
Shasta County Jail
1655 West Street
Redding, CA 96001
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Ask the Shasta County Jail whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Shasta County Jail standards will be disposed of.
Ask the Shasta County Jail whether hardcover books are accepted.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name
Shasta County Jail
1655 West Street
Redding, CA 96001
Shasta County Jail Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Shasta County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Shasta County Jail:
Inmate's Full Name
Shasta County Jail
1655 West Street
Redding, CA 96001
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Shasta County Jail, and what can I purchase?
Shasta County Jail contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.
Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select California.
3. Select Shasta County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Shasta County Jail staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
How to Send a Carepack Commissary Package Directly to an Inmate in Shasta County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Shasta County Jail follow these steps:
- Select California, then select Shasta County Jail, and then select the 'Send a Package Order' option.
- Register and create an account with Access Securepak, for Shasta County.
- Choose the inmate and the products you want shipped to them, and input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Shasta County at any one time.
For all information, tips and available items for shipping Commissary packages to an inmate in Shasta County Jail check out our Commissary Instructions Page for Shasta County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Shasta County Jail using an Online Messaging Service?
Emailing and Texting Messages, Photos & Videograms
Shasta County Jail contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Shasta County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
Call 866-516-0115
How to Communicate with an Shasta County Jail Inmate by Mail and by Email
To mail or email an inmate in Shasta County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
- All mail sent to an inmate at the Shasta County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
- All mail must include the facility's address, as well as the inmate's name and assigned number.
- Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
- The Shasta County Jail has a zero-tolerance policy regarding mail violations.
- All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
Emailing Messages & Photos
Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Shasta County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
- Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
- After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
- You can also send your Shasta County inmate photos and videos.
Customer Service Questions
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Shasta County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessDo Inmates in the Shasta County Jail have Access to Tablets or Computers?
Shasta County Jail allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Shasta County Jail, such as:
- Music
- Books
- Games
- Education
- News
- Radio
- Television
- Read mail and messages
- Video visits
- Free services are already available for use on the device at Shasta County Jail.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Shasta County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
How Inmates Can Use a Tablet to Access Services at Shasta County Jail
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to Viapath/GettingOut/GTL

2. Purchase the services you want for your Shasta County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Shasta County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 530-245-6100 for further assistance.
⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Shasta County?
Shasta County County Jails
Shasta County Juvenile Facilities
⇓ Learn more ⇓ Show lessWhat are the other Jails in the Neighboring Counties surrounding Shasta County?
Nearby counties
The Shasta County Jail serves the following cities and towns of Shasta County: Anderson, Redding and Shasta Lake.