Sonoma North County Detention Facility Inmate Tablet Rental

Sonoma North County Detention Facility

Address:
2254 Ordinance Road
Santa Rosa, CA 95403

Phone:

707-565-1400

Does Sonoma North County Detention Facility have tablets for the inmates to use?

You can find information about the Sonoma North County Detention Facility’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 707-565-1400 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them. 

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved. 

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
 

How Do You Deposit Money in an Inmate's Account at the Sonoma North County Detention Facility

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobby that accepts cash, debit or Visa and MC credit cards.


Option 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
Never send cash. Always send a Money Order from the US Post Office.
Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.
Mail to the Sonoma North County Detention Facility:
2254 Ordinance Road
Santa Rosa, CA 95403

For complete information on depositing money at the Sonoma North County Detention Facility, including limits, where to drop or mail them and anything else, check out our Inmate Money page.


 

Sonoma North County Detention Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Sonoma North County Detention Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Sonoma North County Detention Facility:
Inmate Name
North County Detention Facility
2254 Ordinance Road
Santa Rosa, CA 95403


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Deposit Money Online for an Inmate in Sonoma County

To deposit money online for an inmate in Sonoma North County Detention Facility follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Sonoma County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose California, then choose Sonoma North County Detention Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Sonoma North County Detention Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Sonoma County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Sonoma North County Detention Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Sonoma County.


 

How Do You Communicate with an Inmate in the Sonoma North County Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Sonoma North County Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Sonoma North County Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

Photos of this facility
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