Boulder County Jail Remote Inmate Video Visits

Boulder County Jail

Address:
3200 Airport Road
Boulder, CO 80301

Phone:

303-441-4650

Remote Visitation with an Inmate - Instructions

Boulder County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Boulder County Jail
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Boulder County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Boulder County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Boulder County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Boulder County Jail:
Inmate's first and last name
c/o Boulder County Jail
3200 Airport Road
Boulder, CO 80301


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Boulder County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Boulder County Jail follow these steps:

  • Select Colorado, then select Boulder County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Boulder County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Boulder County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Boulder County Jail check out our Commissary Instructions Page for Boulder County.


 

How Do You Visit an Inmate in Boulder County Jail?

Other than 'at the jail' visits between you and your inmate at Boulder County Jail, which is explained and outlined in detail on our Visit Inmate Page, Boulder County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Boulder County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Boulder County Jail
  • Select 'New Purchase'
  • Choose Boulder County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Boulder County, can be found on our Visit Inmate Page.

Boulder County Jail Phone: 303-441-4650


 

How to Send a Secure Email Message to an Inmate in Boulder County

To send a secure email message to an inmate in Boulder County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Boulder County, by creating an account.
  • Select Colorado, then select Boulder County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Boulder County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Boulder County Jail check out our Secure Messaging Guide for Boulder County.


 

How Do Inmates in Boulder County Jail Make Phone Calls?

To receive phone calls from inmates in Boulder County, or to assist them in making phone calls to other people, follow these steps:

  • Boulder County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Boulder County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Boulder County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Deposit Money into an Inmate's Account in Boulder County Jail

To deposit money into the account of an inmate in Boulder County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Colorado.
  • Select Boulder County Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 303-441-4650 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Boulder County Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for Boulder County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

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