Address:
670 Spring Street
Hot Sulphur Springs, CO 80451
Phone:
970-725-3343
For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:
Grand County Detention Facility
INMATE VIDEO VISITATION SCHEDULE
INMATES | DAY / TIME |
MALES | WED 7:00PM-9:00PM |
MALES | SAT 10:30AM-12:00PM SAT 1:00PM-3:30PM |
MALES | SUN 10:30AM-12:00PM SUN 1:00PM-3:30PM |
FEMALES | WED 9:00PM-10:00PM |
FEMALES | SAT 9:00AM-10:30AM SAT 3:30PM-5:00PM |
FEMALES | SUN 9:00AM-10:30AM SUN 3:30PM-5:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Grand County Detention Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Grand County Detention Facility inmate, follow the instructions below:
Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Grand County Detention Facility and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Grand County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To receive phone calls from inmates in Grand County, or to assist them in making phone calls to other people, follow these steps:
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:
For all the information regarding phone calls with Grand County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Grand County Detention Facility, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Grand County.
To send a secure email message to an inmate in Grand County Detention Facility follow these steps:
For all information on how to Text/Email an Inmate in Grand County Detention Facility, the costs, rules, policies and more check out our Secure Messaging Guide for Grand County.
To receive phone calls from an inmate in Grand County follow these instructions:
Grand County Detention Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Grand County Detention Facility, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Grand County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.