Naples Jail Center Visitation Changes Due to Coronavirus

Info Visits Mail Phone Money Bail Inmate Search Email Tablets Remote Visits Commissary Court Booking Photos Court Process Video Nearby Jails

Naples Jail Center

Address:
3347 Tamiami Trail East
Naples, FL 34112-4434
Phone:
239-252-9504

New Visitation Policies in Naples Jail Center Due to COVID-19 Coronavirus

Because of concerns for the safety and wellness of both staff and inmates at the Naples Jail Center in Naples, Florida, contact visits of any type may be suspended. Even if they have visits, from time to time, face masks may be required.

Approved Non-contact visits with family, friends and the inmate’s lawyers may still be allowed when at-home or onsite video visitation is not available, however given that new guidelines are changing daily please check the visitation page or call 239-252-9504 for updates.

Video Visitation at Naples Jail Center

At-home and onsite video visitation guidelines for Naples Jail Center, when this service is available, can be found by going to the visitation information page.

We highly recommend that you call 239-252-9504 first for any changes due to staff shortages or other unforeseen circumstances, including whether your inmate has become ill and is unable to be in the general population where video kiosks are available.

How Long Will These Changes Last?

Experts in the study of the COVID-19 are anticipating that spread of the virus will be a ongoing concern for Collier County, the state of Florida and the entire United States until well into 2024 and maybe even beyond. We are witnessing the virus becoming more contagious, but less deadly over time. Many people think that the 'more contagious, but less deadly' variants will infect so many people that a higher level of natural immunity for the majority of Americans will be the end result.

Will the Inmates in Naples Jail Center Be Safe from Getting Sick With COVID-19 Coronavirus?

Whether the inmates are safe from contracting the coronavirus depends entirely on two things:

The Virus being introduced into the facility by a staff member or inmate who is unaware that they have it.
How easily it spreads.

At this stage most people who get the coronavirus show very few symptoms beyond what you might experience with a bad cold or a mild case of the common flu. Newer variants are turning out to be less deadly than the common flu we experience every year.

Studies that have been done are showing that the hardest hit are those 60 years of age and older, those with pre-existing medical issues like diabetes, leukemia or obese individuals. Young men and women rarely become very ill, and when they do, seem to recover quickly.

Given the close proximity of inmates and staff to each other in this lockup, it is going to be very difficult to prevent the spread of COVID-19 once it is introduced into the facility as the virus can spread via the microscopic vapor that we release every time we speak, cough or sneeze.

We will continuously update this page as the virus changes and new policies are instituted.

Naples Jail Center Inmate Mail Types

Postcards
The Naples Jail Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Naples Jail Center also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Smart Communications-Collier County Jail
P.O. Box 9129
Seminole, FL 33775-9129

Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Naples Jail Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Naples Jail Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All legal mail, newspapers, magazines and books are to be shipped to:
Naples Jail Center
3347 Tamiami Trail E.
Naples, FL 34112-4434

How to Arrange Video Visitation with Naples Jail Center Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

Register yourself and all visitors.
Select Naples Jail Center
Select your inmate.
Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Naples Jail Center, check out our Visit Inmate Page.

Collier County Bail Bond Information

Because Collier County and Florida can change their bail bond procedures, it is always best to call either the Naples Jail Center at 239-252-9504, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Naples Jail Center or the Collier County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

How Do You Communicate with an Inmate in the Naples Jail Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Naples Jail Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Naples Jail Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Naples Jail Center uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
At the Naples Jail Center using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Naples Jail Center may require identity verification so bring your driver’s license or some other form of ID.
By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Naples Jail Center inmate's account for communication services, check out our Send Money page.

How Inmates Can Use a Tablet to Access Services at Naples Jail Center

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL

2. Purchase the services you want for your Naples Jail Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Naples Jail Center Inmate by Mail and by Email

To mail or email an inmate in Collier County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

All mail sent to an inmate at the Naples Jail Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
All mail must include the facility's address, as well as the inmate's name and assigned number.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
The Naples Jail Center has a zero-tolerance policy regarding mail violations.
All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.

If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Naples Jail Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
You can also send your Collier County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Collier County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How to Send and Receive Secure Text and Email Messages with an Inmate in Naples Jail Center

To communicate by text or email with an Collier County inmate, follow these instructions:

To send or receive a message you MUST first open a SmartJailMail.com account.
Once you open an account, you may search for Collier County inmates or detainees to connect with.
When you locate the Collier County inmate that you want to connect with, you can send them a connection request.
Naples Jail Center will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Naples Jail Center inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

How to Deposit Money Online for an Inmate in Collier County

To deposit money online for an inmate in Naples Jail Center follow these steps:

Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Collier County.
After registering and signing in, select 'Send Money Now'.
Choose Florida, then choose Naples Jail Center
Type in your inmate's last name or their Inmate ID.
Select your inmate.
Input an amount to deposit to your inmate in Naples Jail Center, and then input your payment method.
NOTE: There may be a limit on how much money you can send your inmate in Collier County at any one time.
If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Naples Jail Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Collier County.