Escambia County Jail Inmate Phone & Email

Escambia County Jail - Inmate Phone Services

Escambia County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.



In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Florida.
  • Choose Escambia County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Escambia County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Florida to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Florida to Florida) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

How does an Inmate make a phone call from Escambia County Jail?

To make a phone call to you from Escambia County Jail, your inmate will phone you direct from the jail.

If you haven't set yourself (and your phone number) up in the NCIC system, the call will not go through, however you will receive a notice that someone using the phone number 800-943-2189 attempted to phone you.

Once you register yourself (and your phone number), AND prefund the account with NCIC you will have the option of accepting, denying or blocking any phone call coming from 800-943-2189.

When you accept the call, you will be billed at a rate of $0.21 per minute.

Can I communicate by Email with an Inmate?

Securus Technologies eMessaging allows family and friends to communicate with an inmate using a messaging service that works like email.

Because Escambia County Jail contracts with Securus for their phone service, they either already or may soon allow eMessaging for their inmates.

Check to see if eMessaging is available:

*WARNING* Everything you write or any attachments that you send will be seen by authorities in your inmate's facility, will be stored on their servers indefinitely and can be used against them in court proceedings. 

We recommend you download the app in order to use eMessaging.

Things you can do with Securus eMessaging by buying 'Digital Stamps' from Securus:

- Send a text Message - 1 stamp

- Purchase a reply for your inmate - 1 stamp

- Attach up to 5 photos - 1 stamp each photo

- Share up to 5 eCards - 1 stamp each eCard

- Send just a photo with no text - 1 stamp

- Send a 30 second VideoGram - 3 stamps

 

Things your inmate can do using eMessaging:

- Reply to your eMessage if you attach a return stamp

- Receive transferred stamps you share with them (no cost to transfer)

- When available, they can purchase their own stamps from their Inmate Debit Account

 

How it works:

- You must have a Securus Account and be logged in

- Messages are sent and received from the Securus Website or the Securus Mobile App

- Find Escambia County Jail here, check to see if they have eMessaging yet, and if they do, find your inmate, purchase a book of stamps and send an eMessage.

- You must first purchase a book of stamps. The cost of each stamp is subject to change. Once you select your inmate, the stamp price will be shown.

*WARNING* 

- All eMessages, Photos and Videos are first REVIEWED by Escambia County Jail Staff.

- If your eMessage, Photo or Video is NOT approved, you will receive a message in your eMessaging inbox stating that the message was rejected and a reason.

- NO REFUNDS will be given for Stamps used, even if eMessage or other attachments are rejected.

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with NCIC to connect with your inmate at Escambia County Jail by clicking the banner below.

Photos of this facility
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Escambia County Jail located in Pensacola FL (Florida) 2
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Escambia County Jail located in Pensacola FL (Florida) 3
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Escambia County Jail located in Pensacola FL (Florida) 4

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