Address:
4415 Memorial Drive
Decatur, GA 30032
Phone:
404-298-8145
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
DeKalb County Jail uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
NOTE: Call the DeKalb County Jail at 404-298-8145 to see if they are still allowing money orders to be mailed.
Option 4 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 404-298-8145 to get the Facility Locator Number.
Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the DeKalb County Jail Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.
Option 1 - Deposit Money Online
Deposit Money Online using the Touchpay Inmate Deposit System. They accept Visa and Mastercard.
You will need the Inmate's Booking Name, their Inmate ID# and the Touchpay Locator Number of 230032.
Option 2 - Dropping Money at the Jail
Bring money to the jail in person.
You will use a self-serve Touchpay kiosk in the lobbies that accepts cash, debit or credit cards. You will need the Inmate's Booking Name, their Inmate ID# and the Touchpay Locator Number of 230032.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
Never send cash. Always send a Money Order from the US Post Office or Western Union only.
The Money order cannot exceed $75.00.
Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.
Don't put anything else in the envelope or the Money Order will be returned to you.
Mail to the DeKalb County Jail:
4415 Memorial Drive
Decatur, GA 30032
Attention: INMATE ACCOUNTing
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 404-298-8145 to ask any questions about this.
Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.
Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.
Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.
Food
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee and Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Hygiene
• Shampoo
• Soap
• Shaving supplies
• Lotions
• Deodorant
• Oral care
• Toilet paper
• Nail care
Clothing
• Sweats
• Sneakers
• Shorts
• Underwear and bras
• Socks
• Jackets
• Hats
Electronics
• Televisions
• Radios
• Headphones
• Tablets
• Watches
Miscellaneous
• Playing cards
• Games
• Bibles
• Books
• Art supplies
• Stationery supplies
• Vaping products (only some states)
• Greeting cards
Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the DeKalb County Jail can spend each month, call 404-298-8145.
Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for DeKalb County Jail, call 404-298-8145.
DeKalb County Jail has its own methods for receiving money for inmates, and that information can be found above or by calling 404-298-8145 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with DeKalb County Jail, this information will be outlined above.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 404-298-8145.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who DeKalb County Jail contracts with for inmate deposits, call them at 404-298-8145.
Items on commissary are no more expensive than they would be at a local Walmart store.
A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.
The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for DeKalb County Jail, call 404-298-8145.
Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.
You can only send items from the one that your jail has a contract with.
An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.
Check this page, the Money Page or the Commissary Page for further information, or call the jail at 404-298-8145 to see which one that the DeKalb County Jail works with.
Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:
Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct
Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.
To rent a tablet for an inmate in DeKalb County follow these instructions:
If you have any questions:
For all DeKalb County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
For inmates receiving mail in the DeKalb County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.
For complete information on mail policies and addresses, check out our Inmate Mail page.
To deposit money into the account of an inmate in DeKalb County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
To set up a phone account so that your inmate can call you from DeKalb County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your DeKalb County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To send a text or email message to a DeKalb County inmate, do the following:
DeKalb County Jail uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in DeKalb County or any jail or prison in the country).
Steps:
1. Sign up for eMessaging
2. Find your DeKalb County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
For all DeKalb County information for sending secure messages to an inmate in DeKalb County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
