Gwinnett County Correctional Institution

To search for an inmate in the Gwinnett County Correctional Institution, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 678-407-6000 for the information you are looking for. You can also look up an Gwinnett County offender's Criminal Court Case online.

Gwinnett County Correctional Institution Inmate Search

The Gwinnett County Correctional Institution maintains an average of 512 offenders in custody on any given day. The Gwinnett County Correctional Institution has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Gwinnett County law enforcement agencies arrest and detain approximately 66,880 offenders.

How Do You Visit an Inmate in the Gwinnett County Correctional Institution? What is the Schedule?

Gwinnett County Correctional Institution (at-the-jail) Inmate Visitation Schedule

750 Hi Hope Road
Lawrenceville, GA 30043
Problems?... Questions?... 678-407-6088

• Holiday visitation is as follows:
  The Saturday visitation schedule will be used for holidays that fall on Thursday and Friday.
  The Sunday schedule will be used for holidays that fall on Monday, Tuesday, or Wednesday.

Gwinnett County Correctional Institution Remote Video (from-your-home) Inmate Visitation Schedule

• First, Register with IC Solutions. Then schedule an available time.
  
• Questions?... Problems?... Call 888-506-8407

Gwinnett County Correctional Institution uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Gwinnett County Correctional Institution can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Gwinnett County Correctional Institution uses IC Solutions for their Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• IC Solutions shows the price and length of a remote video visit before you confirm it. Rates are set by the provider and can change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled ahead of time; the IC Solutions calendar shows which time slots are open.
•    Be logged in or checked in before the scheduled start time.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Gwinnett County Correctional Institution can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Gwinnett County Correctional Institution’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 678-407-6000 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Gwinnett County Correctional Institution?

Gwinnett County Correctional Institution Remote Video (from-your-home) Inmate Visitation Schedule

• First, Register with IC Solutions. Then schedule an available time.
  
• Questions?... Problems?... Call 888-506-8407

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Gwinnett County Correctional Institution’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 678-407-6000 for further assistance.

How Do You Deposit Money for an Inmate in the Gwinnett County Correctional Institution?

There are multiple ways to add money to an inmate's account at Gwinnett County Correctional Institution, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.

Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Ask the Gwinnett County Correctional Institution whether it accepts cash deposits in person, and where.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Gwinnett County

To send commissary money to an inmate in Gwinnett County Correctional Institution follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Georgia, then select Gwinnett County Correctional Institution, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Gwinnett County Correctional Institution.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Gwinnett County Correctional Institution’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 678-407-6000 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Gwinnett County Correctional Institution?

How Do Inmates in Gwinnett County Correctional Institution Make Phone Calls?

To receive phone calls from inmates in Gwinnett County, or to assist them in making phone calls to other people, follow these steps:

• Gwinnett County Correctional Institution uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Gwinnett County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Gwinnett County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Gwinnett County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Gwinnett County Correctional Institution’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 678-407-6000 for further assistance.

How do I Mail an Inmate in the Gwinnett County Correctional Institution, and what can I send them?

Gwinnett County Correctional Institution Inmate Mail Guidelines

Postcards
Ask the Gwinnett County Correctional Institution whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.

Envelopes
The Gwinnett County Correctional Institution also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate's first and last name - inmate #
Gwinnett County Correctional Complex
P. O. Box 247
Phoenix, MD 21131

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate's first and last name - inmate #
Gwinnett County Correctional Institution
750 Hi Hope Road
Lawrenceville, GA 30043

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Ask the Gwinnett County Correctional Institution whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Gwinnett County Correctional Institution standards will be disposed of. 
Ask the Gwinnett County Correctional Institution whether hardcover books are accepted.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate's first and last name - inmate #
Gwinnett County Correctional Institution
750 Hi Hope Road
Lawrenceville, GA 30043

Gwinnett County Correctional Institution Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Gwinnett County Correctional Institution there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Gwinnett County Correctional Institution:
Inmate's Full Name & Inmate's first and last name - inmate #
Gwinnett County Correctional Complex
P. O. Box 247
Phoenix, MD 21131

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Gwinnett County Correctional Institution’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 678-407-6000 for further assistance.

Can I purchase Commissary Online for an Inmate in the Gwinnett County Correctional Institution, and what can I purchase?

Gwinnett County Correctional Institution contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Georgia.
3. Select Gwinnett County Correctional Institution.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Gwinnett County Correctional Institution staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Gwinnett County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Gwinnett County Correctional Institution follow these steps:

• Select Georgia, then select Gwinnett County Correctional Institution, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Gwinnett County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Gwinnett County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Gwinnett County Correctional Institution check out our Commissary Instructions Page for Gwinnett County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Gwinnett County Correctional Institution’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 678-407-6000 for further assistance.

Do Inmates in the Gwinnett County Correctional Institution have Access to Tablets or Computers?

Ask Gwinnett County Correctional Institution whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

Ask Gwinnett County Correctional Institution whether IC Solutions tablet rentals are available to inmates there.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• IC Solutions shows the subscription price, billing dates and any fees before you pay.
• Ask IC Solutions how soon your inmate will get the tablet after you pay.

For more information about IC Solutions and their tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Gwinnett County Correctional Institution’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 678-407-6000 for further assistance.

What are the other City and County Jails in Gwinnett County?

Gwinnett County County Jails

Gwinnett County Juvenile Facilities

What are the other Jails in the Neighboring Counties surrounding Gwinnett County?