Gwinnett County Detention Center Remote Inmate Video Visits

Gwinnett County Detention Center

Address:
2900 University Parkway NE
Lawrenceville, GA 30043

Phone:

770-619-6700

Gwinnett County Detention Center - Remote Video Visitation with your Inmate

Gwinnett County Detention Center uses Securus Video Connect for Remote Inmate Video Visitation. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Gwinnett County Detention Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Gwinnett County Detention Center Pricing.
Securus Contact Information.
iphone app
Android app

Gwinnett County Detention Center Remote (from-your-home) Inmate Visitation Schedule, Registration & Guidelines

Questions?... Problems?... Call 972-734-1111 for assistance.

  • First, you must register with Securus, then you can schedule a visit.
  • Cost is $5.95 for a 30 minute visit from home.
DAY TIMES
SUNDAY 9:00 AM - 9:30 AM
9:45 AM - 10:15 AM
10:30 AM - 11:00 AM
1:30 PM - 2:00 PM
2:15 PM - 2:45 PM
3:00 PM - 3:30 PM
7:30 PM - 8:00 PM
8:15 PM - 8:45 PM
9:00 PM - 9:30 PM
9:45 PM - 10:15 PM
MONDAY 9:00 AM - 9:30 AM
9:45 AM - 10:15 AM
10:30 AM - 11:00 AM
1:30 PM - 2:00 PM
2:15 PM - 2:45 PM
3:00 PM - 3:30 PM
7:30 PM - 8:00 PM
8:15 PM - 8:45 PM
9:00 PM - 9:30 PM
9:45 PM - 10:15 PM
TUESDAY 9:00 AM - 9:30 AM
9:45 AM - 10:15 AM
10:30 AM - 11:00 AM
1:30 PM - 2:00 PM
2:15 PM - 2:45 PM
3:00 PM - 3:30 PM
7:30 PM - 8:00 PM
8:15 PM - 8:45 PM
9:00 PM - 9:30 PM
9:45 PM - 10:15 PM
WEDNESDAY 9:00 AM - 9:30 AM
9:45 AM - 10:15 AM
10:30 AM - 11:00 AM
1:30 PM - 2:00 PM
2:15 PM - 2:45 PM
3:00 PM - 3:30 PM
7:30 PM - 8:00 PM
8:15 PM - 8:45 PM
9:00 PM - 9:30 PM
9:45 PM - 10:15 PM
THURSDAY 9:00 AM - 9:30 AM
9:45 AM - 10:15 AM
10:30 AM - 11:00 AM
1:30 PM - 2:00 PM
2:15 PM - 2:45 PM
3:00 PM - 3:30 PM
7:30 PM - 8:00 PM
8:15 PM - 8:45 PM
9:00 PM - 9:30 PM
9:45 PM - 10:15 PM
FRIDAY 9:00 AM - 9:30 AM
9:45 AM - 10:15 AM
10:30 AM - 11:00 AM
1:30 PM - 2:00 PM
2:15 PM - 2:45 PM
3:00 PM - 3:30 PM
7:30 PM - 8:00 PM
8:15 PM - 8:45 PM
9:00 PM - 9:30 PM
9:45 PM - 10:15 PM
SATURDAY 9:00 AM - 9:30 AM
9:45 AM - 10:15 AM
10:30 AM - 11:00 AM
1:30 PM - 2:00 PM
2:15 PM - 2:45 PM
3:00 PM - 3:30 PM
7:30 PM - 8:00 PM
8:15 PM - 8:45 PM
9:00 PM - 9:30 PM
9:45 PM - 10:15 PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Gwinnett County Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Gwinnett County Detention Center Inmate Mail Guidelines

Postcards
The Gwinnett County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Gwinnett County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate's Name and ID Number
JailATM.com-Gwinnett County Jail
925B Peachtree St, NW
P.O. Box 2062
Atlanta, GA 30309



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate's Name and ID Number
Gwinnett County Jail
2900 University Parkway
Lawrenceville, GA 30043



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Gwinnett County Detention Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Gwinnett County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate's Name and ID Number
Gwinnett County Jail
2900 University Parkway
Lawrenceville, GA 30043


 

How to Email an Inmate at Gwinnett County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Gwinnett County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Bond out an Inmate Online at the Gwinnett County Detention Center.

Gwinnett County Detention Center uses an online cash bonding company called CashBondOnline.com so you don't have to bond out your inmate at the jail or at the Gwinnett County Courthouse.

Here's how it works:

1. Once you find out that your inmate has been arrested, go here and select Georgia.
2. Next select Gwinnett County Detention Center, or if it is not listed like that, try Gwinnett County.
3. Next, input your inmate's name or ID Number and then click 'Find'.
4. If your inmate is elegible for a cash bond, the amount will be noted next to their criminal charges.

For full information on Cash bail and Bond Online, including how to contact them by phone and email, check out our Inmate Bail page.


 

How to Schedule and Visit an Inmate in Gwinnett County Detention Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Gwinnett County Detention Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Gwinnett County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Gwinnett County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Gwinnett County Detention Center follow these steps:

  • Go to JailATM, choose Georgia, then choose Gwinnett County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Gwinnett County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Gwinnett County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Gwinnett County Detention Center check out our Commissary Instructions Page for Gwinnett County.


 

How to Deposit Money Online for an Inmate in Gwinnett County

To deposit money online for an inmate in Gwinnett County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Gwinnett County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Georgia, then choose Gwinnett County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Gwinnett County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Gwinnett County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Gwinnett County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Gwinnett County.


 

How an Inmate Makes a Phone Call to You or Others from Gwinnett County Detention Center

To set up a phone account so that your inmate can call you from Gwinnett County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Gwinnett County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

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