Boundary County Jail Remote Inmate Video Visits

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Boundary County Jail

Address:
6438 Kootenai Street
P.O. Box 127
Bonners Ferry, ID 83805
Phone:
208-267-3151

Remote Video Visitation with Inmates

Boundary County Jail uses the services of Visitel for their Remote Video Visitation between inmates and their friends and family members.
Register and/or log in here:

VISITATION RULES

  • Each inmate is allowed only one visit per day.
  • Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
  • All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
  • Visitation is limited to two adults and two children only.
  • In-house video visitation is available at no cost. A video visit last 15 minutes, therefore visitors will be allowed two video visits per day. Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
  • Off-site video visitation is available through http://secure.visitel.us for a fee. Off-site video visitation can be accessed from your home computer or cell phone and  is unlimited, however it will only be accessed during the inmates free time.

Transaction Fees

  • If paying through an Automated IVR System: $6.95 per transaction
  • If paying through the Customer Portal Website: $3.95 per transaction
  • If paying with the assistance of a live operator: $6.95 per transaction
  • $0.50 a minute for remote video visitation
  • Free for onsite video visitation.
  • There is a $25.00 minimum for the first deposit.
  • No refunds can be given for remote video visitation visits

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Boundary County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Secure Email Message to an Inmate in Boundary County

To send a secure email message to an inmate in Boundary County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Boundary County, by creating an account.
  • Select Idaho, then select Boundary County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Boundary County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Boundary County Jail check out our Secure Messaging Guide for Boundary County.

 

How to Schedule and Visit an Inmate in Boundary County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Boundary County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Boundary County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.

 

How do Inmates in Boundary County Jail Make Phone Calls?

To receive phone calls from inmates in Boundary County, or to assist them in making phone calls to other people, follow these steps:

  • Register with CTEL, the phone system Boundary County inmates must use.
  • Open an account, 
  • Fund your acount,
  • Find, and then sync with your inmate.

Rates

  • Rates cannot exceed $0.21 per minute for regular calls and $0.25 per minute for collect calls.
  • The minimum billable duration is one minute.
  • Billable time is measured and rounded to the next higher full minute. 
  • Phone calls are terminated if the called party does not accept the call charges.
  • Customers are not billed for a 'no response'. 

Transaction Fees:

  • If paying through the Customer Portal Website: $3.00 per transaction
  • If paying with the assistance of a live operator: $5.95 per transaction

Minimum Deposit Amount
There is a $25.00 minimum for the first deposit.

Customer Service
Monday - Friday 8-5 PM CST
800-583-9683 
Email: [email protected]

For full information about using CTEL to communicate by phone with your Boundary County inmate, visit our Inmate Phone Page. You will find information about Inmate Phone schedules, rates, rules, policies, and tips. Please note that all of your phone calls will be recorderd and any information about your inmate's case that you speak about could be used against him in court.