You can call the 154-bed Coles County Jail 24 hours a day for inmate information at 217-348-7332.
This facility processes offenders arrested for misdemeanors and felonies within the county. They are brought here for booking and processing. Depending on their charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or ordered to stay in custody until their trial is resolved.
You can use the inmate search tool to view the jail's roster and see who is currently in custody.
Inmates sentenced to less than one year will serve their time in this facility. Those with sentences longer than one year will be transferred to either the Illinois State Prison System or the Federal Bureau of Prisons.
On this page, you'll find information on inmate services, including the visitation schedule, funding an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's useful to note and save the inmate's jail ID or booking number, which is often needed for sending mail or other communications. If you can't find it online, you can call Coles County Jail at 217-348-7332 for assistance.
Phone: 217-348-7332
Physical Address:
701 Seventh Street
Charleston, IL 61920
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID #
Coles County Jail
701 7th Street
Charleston, IL 61920
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID #
Coles County Jail
701 7th Street
Charleston, IL 61920
Other Jails and Prisons
To search for an inmate in the Coles County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 217-348-7332 for the information you are looking for. You can also look up the Coles County Criminal Court or any court in Illinois, as well as criminal court case information regarding an offender.
Coles County Jail Inmate Search
The Coles County Jail maintains an average of 154 offenders in custody on any given day. The Coles County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Coles County law enforcement agencies arrest and detain approximately 3,080 offenders.
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The 54-bed Coles County Jail operates around the clock and staff are available for concerns and questions by calling 217-348-7332. It houses both misdemeanor and felony offenders arrested throughout Coles County for their pretrial period or as they serve a short sentence provided by the court.
Updates on all inmates are provided online and it is updated frequently to provide up to date information.
During incarceration all basic needs and human rights are provided including meals, linen, clothing, laundry, recreation, safety, security, hygiene needs, and social interactions.
Mail is permitted through the post office but must follow the regulations provided including having a return address, no glue, glitter, or adhesives, no Polaroid pictures or cash, and no other forms of contraband.
Mail is sent to the inmate at:
Inmate's Full Name & Inmate ID #
Coles County Jail
701 7th Street
Charleston, IL 61920
... where it will be delivered to the inmate within 24 hours of its arrival.
Bond can be paid at any time in cash or on a credit card directly at the Coles County Jail.
Phones in the housing units make outgoing calls only, and friends and family will need to wait for the inmate to call the next time if they have things to discuss.
Each inmate is given a 25 minute visit every week and they will be provided onsite via video, with all visitors needing to be approved before they can visit. It is necessary to call the location to schedule the visit up to 6 weeks in advance. Visiting hours include Tuesday through Friday 9am-11am and 12-3pm with additional evening hours on Tuesdays 7pm-9pn and Saturday 1pm-3pm.
After an arrest, individuals are transported to Coles County Jail for the booking process. This procedure ensures the person’s identity, assesses charges, and determines if they will be released, eligible for bail, or detained until court.
Remaining silent during this process is vital. Anything said could be used as evidence, so it’s wise to wait for an attorney before speaking about the arrest.
Here’s a breakdown of the booking steps at Coles County Jail:
The booking process varies in duration, taking anywhere from an hour to 48 hours. For questions about an arrestee’s bond, call the facility at 217-348-7332.
When an individual is arrested and booked at Coles County Jail in Charleston, the outcomes include:
1. Release without bail, under the condition they appear for their court date.
2. Remain in custody until the court appearance.
3. Post a bail or bond for release. Contact 217-348-7332 for specific bail amounts.
Bail payments can be made in different ways.
For further information on posting bail in Coles County, Illinois, visit the Coles County Jail Bail Information Page.
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How Do You Visit an Inmate in the Coles County Jail? What is the Schedule?
701 Seventh Street
Charleston, IL 61920
217-348-7332
ON SITE VISITATION SCHEDULE - ALWAYS CALL 217-348-7332 TO CONFIRM VISITATION SCHEDULE!
| DAY | TIMES |
| TUESDAY | 9:00AM - 11:00AM NOON - 3:00PM 7:00PM - 9:00PM |
| WEDNESDAY | 9:00AM - 11:00AM NOON - 3:00PM |
| THURSDAY | 9:00AM - 11:00AM NOON - 3:00PM |
| FRIDAY | 9:00AM - 11:00AM NOON - 3:00PM |
| SATURDAY | 1:00PM - 3:00PM |
The information below provides complete instructions regarding:
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Coles County Jail
Coles County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Coles County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Coles County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Coles County Jail?
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Coles County Jail
Coles County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Coles County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Coles County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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How Do You Deposit Money for an Inmate in the Coles County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Coles County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Coles County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID #
Coles County Jail
701 7th Street
Charleston, IL 61920
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Coles County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Coles County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Coles County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Coles County Jail?
To receive phone calls from inmates in Coles County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Coles County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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How do I Mail an Inmate in the Coles County Jail, and what can I send them?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Coles County Jail, and what can I purchase?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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How Can I Communicate with an Inmate in the Coles County Jail using an Online Messaging Service?
The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase.
How does HomeWAV video messaging (email) work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.
To visit or email an inmate in Coles County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Coles County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Coles County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Coles County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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Do Inmates in the Coles County Jail have Access to Tablets or Computers?
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Coles County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 217-348-7332 for further assistance.
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What are the other Jails in the Neighboring Counties surrounding Coles County?
This facility, known as "Coles County Jail" is also known as Coles County Jail , Coles County Jail , Illinois, Coles.
The Coles County Jail serves the following cities and towns of Coles County: Charleston, Mattoon and Oakland.
