Address:
3026 South California Avenue
Chicago, IL 60608
Phone:
773-674-7100
Video Visitation is done using Microsoft Teams Group Chat Software.
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Cook County Jail - Women's Justice Services money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
(Scroll down for Video Visitation instructions)
As long as there is a threat of inmates getting sick from COVID or other pandemic related illness, the following rules will be in affect for all inmates and their visitors:
Once regular in-person visitation returns in 2023, the following will link you to the actual visitation schedules for each Cook County Jail Division:
Video Visitation is done using Microsoft Teams Group Chat Software.
There are five ways to deposit money in an inmate's account in the Cook County Jail Corrections System:
In order to do any of these you need to know the exact name the inmate was booked under, and the booking number.
If you can't find the inmate and booking number online, call the Records Office at 773-674-2390.
Each week, an individual in custody can purchase up to $100 worth of clothing & supplies, and also $100 worth of food items.
1. Online or Telephone Deposits - Note that it my take up to two business days for the funds to show up in the inmate's account.
JailATM - You need to first register with JailATM in order to look up your inmate's name and booking number and deposit money into their trust fund account. They charge a small fee every time you make a deposit. If you have questions or prefer to use their phone service in order to deposit money, call them at 870-627-5476.
Western Union - First, you need to know the exact spelling of the inmate's name and booking number.
You also need to know these codes: The City Code is: CCDOC or COOK COUNTY DEPT CORRECTION
State Code is: ILLINOIS
Money Gram - First, you need to know the exact spelling of the inmate's name, AND their booking number.
You will also have to know the Receive Code, which is 1750.
For questions, concerns or to add funds via Money Gram over the phone, call 800-225-5227
2. Currency Exchange Facilities -
Deposit funds in-person at Currency Exchanges that offer Western Union or Money Gram services.
Codes:
Western Union
City Code: CCDOC or COOK COUNTY DEPT CORRECTION
State: ILLINOIS
Money Gram
Receive Code: 1750
JailATM
Visit JailATM to register or call 870-627-5476
3. Mailing a Payment -
* Money orders - $100 maximum
* Cashiers Checks - $1,000 maximum
When sending an inmate money by mail, the Cook County Jail - Women's Justice Services will only accept:
If you want to send more you can, but you need to send multiple checks that do not exceed the maximum amounts listed above.
**Important Notes**
Mailing Address:
NAME:
BOOKING #:
2700 S. California Ave.
Chicago, IL 60608
4. Dropping off a payment at a Kiosk - $300 maximum
When dropping off an inmate's money in person, the Cook County Jail - Women's Justice Services will only accept.
These Kiosks are ATM machines that are managed by JailATM.
JailATM Locations at the Cook County Jail to drop off inmate money:
The following is the procedure to pick-up money from an incarcerated male or female inmate’s money account, regardless of which Cook County Jail they were in:
Once an inmate is released, they can go to the following address, and as long as they can present a government issued picture ID, they can get the balance of their Trust Fund Account issued to them.
Division 5
2700 S. California Ave.
Chicago, IL 60608
Hours: 9 a.m. to 8:30 p.m.
If they don't have an ID, the balance will be mailed to the address that Cook County Corrections has on file.
If they are being released to another facility, upon request, the balance will be sent there.
Letters can be mailed to:
Cook County Department of Corrections
Trust/Finance Office – Individual in Custody Trust Fund
Division 5 Second Floor
2700 S California Avenue
Chicago, IL 60608
If you have any questions, call the Trust/Finance Office at 773-674-6864.
For more information, including fees, more detailed instructions, deposit limits, type of items available to purchase, and more, check out our Inmate Money page.
Cook County Jail - Women's Justice Services Inmates are allowed mail in envelopes and on postcards. They are also allowed to receive photos.
They are also allowed to receive books and magazines, but not newspapers.
Mailing Address:
NAME:
BOOKING #:
2700 S. California Ave.
Chicago, IL 60608
To learn all the rules, policies and guidelines, and they are extensive, for sending anything in the mail to an inmate at any of the Cook County Jails, check out our Inmate Mail Page.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Cook County Jail - Women's Justice Services Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.