How Do Inmates in Knox County Jail Make Phone Calls?
To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:
- Knox County Jail uses the services of Inmate Canteen.
- Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
- Services for Knox County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:
- Register or Log in to your account
- Select Illinois, then Knox County Jail, then the inmate you wish to purchase a phone card or calling time for.
- Select the "Purchase Phone Card for an Inmate" option.
- Follow the prompts on screen to purchase the phone card for your inmate in Knox County.
For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
How to Send a Carepack Commissary Package Directly to an Inmate in Knox County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Knox County Jail follow these steps:
- Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
- Select Illinois, then Knox County Jail, and then the inmate you wish to purchase commissary items for.
- Select the "Purchase Commissary Items" option.
- Follow the prompts on screen to purchase items for an inmate.
- Maximum spend is $125.00.
- NOTE: Knox County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Knox County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Knox County.
How to Send a Secure Email Message to an Inmate in Knox County
To send a secure email message to an inmate in Knox County Jail follow these steps:
- Register with Inmate Canteen to create an account or log in if you already have one.
- Select Illinois, then select Knox County Jail, and then the inmate you want to send your message to.
- Add money to your account.
- Verify your email.
- Send message.
- NOTE: All messages between you and your Knox County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.
For all information on how to Text/Email an Inmate in Knox County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Knox County.
How an Inmate Makes a Phone Call to You or Others from Knox County Jail
To set up a phone account so that your inmate can call you from Knox County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Knox County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
How to Schedule and Visit an Inmate in Knox County Jail
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
- Register and/or log in.
- Select Knox County Jail, then your inmate.
- Review the days, available hours and the cost of remote and on-site visits in Knox County.
- Schedule your visit.
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
