Address:
1317 Third Avenue
Rock Island, IL 61201
Phone:
309-558-3425
How it Works with GettingOut
1. Register an account.
2. Select Rock Island County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
1317 Third Avenue
Rock Island, IL 61201
309-558-3425
Schedule Video Visits online with gettingout
DAY | TIME |
SUNDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
MONDAY | NO ON SITE VISITS |
TUESDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
WEDNESDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
THURSDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
FRIDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
SATURDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
DAY | TIME |
SUNDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
MONDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
TUESDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
WEDNESDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
THURSDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
FRIDAY | 8:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
SATURDAY | 88:00-11:00AM 12:30-2:00PM 6:00-9:00PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Rock Island County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
For inmates receiving mail in the Rock Island County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Rock Island County Jail:
Inmate's Full Name & Booking #
Rock Island County Jail
1317 Third Avenue
Rock Island, IL 61201
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
Rock Island County Jail uses a service called allpaid (also known as GovPay Now) for paying an inmate's Bail Bond online for an inmate.
Register with them online or call them at 877-392-2455 for assistance.
For full information on paying an inmate's bond and getting them released after they have been arrested in Rock Island County, check out our Inmate Bail Page.
If you want to deposit money online for an inmate in Rock Island County you may also be able to use allpaid.
Register with them online or call them at 888-604-7888 for depositing inmate commissary money assistance 24 hours a day.
For full information about depositing money for an inmate, deposit limits and helpful instructions, visit our Send Money to an Inmate page for Rock Island County.
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Rock Island County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Rock Island County Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Rock Island County Jail inmate's account for communication services, check out our Send Money page.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Rock Island County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To visit an inmate in Rock Island County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Rock Island County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Rock Island County Jail:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Rock Island County follow these steps:
1. Start by confirming that Rock Island County Jail's Video Visitation is working correctly by looking up Rock Island County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Rock Island County Jail, and then the inmate you wish to communicate with.
Other Rock Island County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Rock Island County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Rock Island County, can be found on our Visit Inmate Page.
Rock Island County Jail Phone: 309-558-3425
To deposit money into the account of an inmate in Rock Island County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Rock Island County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Rock Island County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Rock Island County.
To set up a phone account so that your inmate can call you from Rock Island County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Rock Island County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.