Hancock County Sheriff Remote Inmate Video Visits

Hancock County Sheriff

Address:
123 E. Main St.
Greenfield, IN 46140

Phone:

317-477-1158

Remote Visitation with an Inmate - Instructions

Hancock County Sheriff uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Hancock County Sheriff
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

How to Send a Secure Email Message to an Inmate in Hancock County
 

To send a secure email message to an inmate in Hancock County Sheriff follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Hancock County, by creating an account.
  • Select Indiana, then select Hancock County Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Hancock County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Hancock County Sheriff check out our Secure Messaging Guide for Hancock County.


 

How Do Inmates in Hancock County Sheriff Make Phone Calls?

To receive phone calls from inmates in Hancock County, or to assist them in making phone calls to other people, follow these steps:

  • Hancock County Sheriff uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Hancock County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Hancock County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Hancock County Sheriff?

Other than 'at the jail' visits between you and your inmate at Hancock County Sheriff, which is explained and outlined in detail on our Visit Inmate Page, Hancock County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Hancock County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Hancock County Sheriff
  • Select 'New Purchase'
  • Choose Hancock County Sheriff and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Hancock County, can be found on our Visit Inmate Page.

Hancock County Sheriff Phone: 317-477-1158


 

How to Send a Carepack Commissary Package Directly to an Inmate in Hancock County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Hancock County Sheriff follow these steps:

  • Go to JailATM, choose Indiana, then choose Hancock County Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Hancock County Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Hancock County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Hancock County Sheriff check out our Commissary Instructions Page for Hancock County.


 

How Do You Send Text or Email Messages to an Inmate in the Hancock County Sheriff?

To send messages to a Hancock County inmate follow these instructions:

Since Hancock County Sheriff contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Hancock County Sheriff account.
 

Pay for the Prodigy Inmate Messaging Service at Hancock County Sheriff.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Hancock County Sheriff.
Pay for the JailATM Inmate Messaging Service at Hancock County Sheriff.
- Online,
- Using a Kiosk at Hancock County Sheriff.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Hancock County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Hancock County

To deposit money online for an inmate in Hancock County Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Hancock County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Indiana, then choose Hancock County Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Hancock County Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Hancock County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Hancock County Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Hancock County.