Madison County Detention Center

Last updated by Mark Miclette

Madison County Detention Center

Physical Address

720 Central Avenue
Anderson, IN 46016

Jail Phone Number

765-646-9285
Indiana inmate search

Searching for an Inmate in Madison County

The adult jail for Madison County is the Madison County Detention Center.

It is at 720 Central Avenue, Anderson, IN 46016. Call 765-646-9285 or 765-646-9290 (call either).

The online inmate search is the first stop. Families can also read our court process guide.

Search for an Inmate or Active Arrest Warrant in Madison County

Read inmate search answers

1. How do I search for an inmate?

  1. Open the online inmate search and type the last name.
  2. Each record lists charges and bail.
  3. Also check VINELink, or the VINELink app for iPhone or VINELink app for Android.
  4. Ask the Madison County Detention Center directly at 765-646-9285 or 765-646-9290 (call either).
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2. Where do prisoners go after sentencing?

Short sentences are often served at 720 Central Avenue, Anderson, IN 46016. The IDOC offender search shows where a prisoner is.

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3. What about youth arrested in Madison County?

Minors are not listed. Call 765-646-9285 or 765-646-9290 (call either) about a child.

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4. Release after an arrest in this county

Under Criminal Rule 2.6, release in Madison County usually comes without money bail. Money bail in the county means cash, 10 percent or a bond. Read our bail steps for the jail.

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5. What if ICE holds someone in Madison County?

  1. An ICE detainer, Form I-247A, asks the jail to hold someone.
  2. Under Senate Enrolled Act 76 (July 1, 2026), the jail must comply with detainers.
  3. Since 2025, the jail at 720 Central Avenue, Anderson, IN 46016 must alert the sheriff in some cases.
  4. As of October 21, 2026, the county had no 287(g) agreement (ICE's 287(g) page).
  5. After ICE custody, search the ICE Online Detainee Locator System.
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6. Which nearby jails should I check?

People get moved. Check these:

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7. How do I ask for a mugshot?

By IC 5-14-3, the Madison County Sheriff may release a photo. A denial needs a reason. Write the sheriff's office, or call 765-646-9285 or 765-646-9290 (call either). IC 35-38-9 expungement can seal arrest records.

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8. Is the inmate on the Madison County warrant list?

Check the sheriff's office posted warrants. If the name appears, the arrest may have come from that warrant; staff at 765-646-9290 can confirm. Getting out from under the warrant takes a judge's ruling, and counsel can request a bond review or a recall hearing. Records are kept by the clerk at 16 E. Ninth Street, #213, Anderson, IN 46016; call 765-641-9443 for copies. Relatives can follow the public court record on MyCase, a statewide case search that shows the warrant order and bond.

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9. What about federal charges?

U.S. Marshals may house federal defendants in county jails. Federal court for this county: Southern District of Indiana, Indianapolis Division, Birch Bayh Federal Building and U.S. Courthouse, 46 E. Ohio Street, Indianapolis, IN 46204 (317-229-3700). Before a sentence, check VINELink; after, use the Federal Bureau of Prisons inmate locator.

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10. How do I reach an inmate?

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11. What is the population of Madison County?

This county has about 135,088 residents (Census Vintage 2025, released 2026). Its seat is Anderson.

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12. Which numbers help after a local arrest?

Numbers to call:

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Indiana bail and release

Bail in Madison County, Indiana

Arrests lead to the Madison County Detention Center. Find it at 720 Central Avenue, Anderson, IN 46016.

Booking answers at 765-646-9285 or 765-646-9290 (call either). In Madison County, search the online inmate search. On January 1, 2024, release rules changed.

Criminal Rule 2.6 makes free release the default. Some cases still have money bail.

Search for an Inmate or Active Arrest Warrant in Madison County

1. How does pretrial release work in Madison County?

Cash bail is used less than before. Under Criminal Rule 2.6, judges begin with no bail amount.

In the county, these are left out:

  • a murder or treason case;
  • an arrest while on pretrial release;
  • a person on parole or probation.

By IC 35-33-8-4, bail can't be higher than needed. The Circuit Court is at 16 E. Ninth Street, Anderson, IN 46016.

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2. How do cash, surety and 10 percent bail differ here?

Bail comes in a few forms:

  • Cash bond: you post every dollar.
  • 10 percent deposit: IC 35-33-8-3.2 lets you pay 10 percent or more. The lesser of $50 or 10 percent, plus $5, is kept.
  • Surety bond: an IC 27-10 agent covers it for a premium. Agents keep that fee.
  • Property bond: property can sometimes cover bail.

For payments, the Clerk is at 16 E. Ninth Street, #213, Anderson, IN 46016; call 765-641-9443.

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3. How do bail bonds work in Madison County?

Agents need a state license (IC 27-10). By IC 27-10-4-5, the filed premium must be charged. Expect around 10 percent here.

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4. Where do I pay bail here?

  1. Find the person on the online inmate search or call 765-646-9285 or 765-646-9290 (call either).
  2. Wait until booking is done.
  3. Ask the Madison County Detention Center about cash, cards or a kiosk.
  4. Bring payment to 720 Central Avenue, Anderson, IN 46016.
  5. Bring ID and the date of birth.
  6. An agent can post a surety bond.
  7. Release from the jail can take hours.
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5. What happens at the initial hearing in Madison County?

For a warrantless arrest, the county has 48 hours to find probable cause. A judge explains the charges and rights.

Minor charges may follow a bail schedule. 765-646-9285 or 765-646-9290 (call either) is the jail line.

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6. What rules come with release here?

A Madison County release always has 2 rules: attend court, obey the law. IC 35-33-8-3.2 allows extra rules:

  • regular check-ins,
  • staying away from a place,
  • home detention,
  • and drug or alcohol tests.

Breaking a rule can lead to arrest.

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7. How does Madison County decide who is a low risk?

A short interview often comes first here. It is the IRAS-PAT, a 7-question tool. Plan on 10 to 15 minutes. Scores are low, moderate or high.

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8. Is bail refunded here?

Refunds come after the case closes. Fees can come out of bail under IC 35-33-8-3.2. An agent's premium is never refunded. Call 765-641-9443 about a refund. Bring the receipt.

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9. What does Public Question 1 mean for the county?

A majority of Indiana voters backed Public Question 1 on November 3, 2026, according to the unofficial Associated Press tally. Previously, murder and treason were the two charges that allowed a hold without bail. Indiana judges can now refuse bail in more cases, provided the proof is evident or the presumption strong and the person is a danger to others. That hold needs clear and convincing proof from the state that no conditions of release will reasonably protect anyone else or the community. Defendants keep the right to appeal the decision.

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10. How do ICE detainers affect bail here?

Senate Enrolled Act 76 began July 1, 2026. Under Senate Enrolled Act 76, the judge gets notice in writing. Ask about a hold at 765-646-9285 or 765-646-9290 (call either). At 720 Central Avenue, Anderson, IN 46016, ICE may pick the person up.

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Madison County Detention Center on-site Inmate Visitation Schedule

720 Central Avenue
Anderson, IN 46016
765-646-9285

  • First, you must register with Inmate Sales, and then schedule a visit.
  • Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
  • Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
  • All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
  • On Site video visitation is available at no cost.
  • A video visit lasts 20 minutes.
  • Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
  • All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
  • Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
  • Each inmate is permitted a maximum of three on site visitors per session. 
  • Visitation sign-up is limited and on a first-come first serve basis.
  • Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
  • An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
  • Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.

ON SITE VIDEO VISITATION - * NOTE: Each inmate is assigned one day a week for on-site visits. Check with them for their specific day, then book a time online with Inmate Sales.

DAY TIMES
SUNDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
MONDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
TUESDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
WEDNESDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
THURSDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
FRIDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
SATURDAY 9:00AM - 11:00AM
1:00PM - 4:00PM


Madison County Detention Center Remote Inmate Video Visitation

  • First, you must register with Inmate Sales, and then schedule a visit.
  • Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
  • Remote Visits are $0.20 per minute.

REMOTE VIDEO VISITATION

DAY TIMES
SUNDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
7:00PM - 11:00PM
MONDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
7:00PM - 11:00PM
TUESDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
7:00PM - 11:00PM
WEDNESDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
7:00PM - 11:00PM
THURSDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
7:00PM - 11:00PM
FRIDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
7:00PM - 11:00PM
SATURDAY 9:00AM - 11:00AM
1:00PM - 4:00PM
7:00PM - 11:00PM

 

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Inmate Sales Remote Video Visitation

Provider: Inmate Sales (Combined Public Communications - CPC)
INMATESALES →

Inmate Sales Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors connect directly through housing-unit video stations or tablets without traveling to the facility.

Search for an Inmate or Active Arrest Warrant in Madison County

Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

  • Visit www.inmatesales.com or launch the Inmate Sales mobile app.
  • Register your visitor profile and upload a clear photograph of your government-issued ID for background review.
  • Wait for email notification confirming facility visitor approval.
  • Select Schedule Video Visit, choose the detention facility, and select the inmate.
  • Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
  • Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives a visitation notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: Inmate Sales Official Website

Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001

Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST

Supported Languages: English and Spanish

Other Services Provided by Inmate Sales (CPC)

In addition to Remote Video Visitation, Inmate Sales provides calling, messaging, and commissary options:

  • Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: Prepaid Calling Accounts Guide  |  • Visit official vendor page: Inmate Sales Calling
  • Two-Way Texting & Messaging: Send digital text messages and photos directly to an inmate's device.
    • Learn more on our website: Digital Messaging Guide  |  • Visit official vendor page: Inmate Sales Messaging
  • Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
    • Learn more on our website: Tablet Programs Guide  |  • Visit official vendor page: Inmate Sales Tablets
  • Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
    • Learn more on our website: Commissary Orders Guide  |  • Visit official vendor page: Inmate Sales Commissary

Indiana court guide

Madison County, Indiana Court Guide

The Madison County Circuit Court sits at 16 E. Ninth Street, Anderson, IN 46016.

Its phone is 765-641-9436. Madison County has 2 local city or town courts as well.

See also our bail and bond page and our inmate lookup page.

Search for an Inmate or Active Arrest Warrant in Madison County

1. Addresses and phones for courts

Criminal courts, from the October 2026 Indiana court directory:

  • Circuit Court #1: 16 E. Ninth Street, #405, Anderson, IN 46016, 765-641-9436
  • Circuit Court #2: 16 E. Ninth Street, #407, Anderson, IN 46016, 765-641-9627
  • Circuit Court #3: 16 E. Ninth Street, #409, Anderson, IN 46016, 765-641-9632
  • Circuit Court #4: 16 E. Ninth Street, #304, Anderson, IN 46016, 765-641-9490
  • Circuit Court #5: 16 E. Ninth Street, #304, Anderson, IN 46016, 765-641-9496
  • Circuit Court #6: 16 E. Ninth Street, #404, Anderson, IN 46016, 765-641-9622
  • Anderson City Court: P.O. Box 2100, Anderson, IN 46018, 765-648-6085
  • Elwood City Court: 1505 South "B" Street, Elwood, IN 46036, 765-552-2655

The clerk's office, 16 E. Ninth Street, #213, Anderson, IN 46016, 765-641-9443, files papers and takes payments.

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2. Does the court learn about ICE detainers?

Since July 1, 2026, Senate Enrolled Act 76 requires that ICE detainers be reported to the judge. It is logged. At 720 Central Avenue, Anderson, IN 46016, ICE may take custody. The ICE Online Detainee Locator System then shows where.

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3. Appealing a conviction

  1. Appellate Rule 9 gives 30 days to file the notice.
  2. File it with the Clerk of the Supreme Court, Court of Appeals and Tax Court at 216 State House, 200 W. Washington Street, Indianapolis, IN 46204 (317-232-1930).
  3. The fee is $250 unless waived.
  4. The Indiana Court of Appeals reviews the record.
  5. The last step is the Indiana Supreme Court.

 

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4. How do I search criminal records online?

  1. Open MyCase, the free state case search.
  2. Enter a name or number; filter to Madison County.
  3. Hearings for cases appear on the docket.
  4. The Clerk at 16 E. Ninth Street, #213, Anderson, IN 46016 can help: 765-641-9443.

 

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5. How are criminal cases split among courts?

Criminal cases in Madison County are split among 6 courts. City and town courts in this county take only misdemeanors.

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6. Who gets a free lawyer in Madison County?

A judge appoints a public defender if you can't pay. Public defense follows Indiana Public Defender Commission standards.

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7. Does Madison County post its warrants?

Yes. The Madison County Sheriff's Office posts its active warrants online, covering Anderson, Elwood, Pendleton and Alexandria. Call 765-646-9290 to confirm a listing, because warrants are removed once served. Case papers sit with the clerk at 16 E. Ninth Street, #213, Anderson, IN 46016, and staff answer at 765-641-9443. The case on MyCase, Indiana's statewide site, is the other place to check, since the judge's warrant order is recorded there. An attorney may petition to recall the warrant or schedule a surrender at the Detention Center.

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8. Steps in a criminal case

  1. First hearing: the first date in court.
  2. Omnibus deadline: motions in Madison County must be filed by this date.
  3. Pretrial conferences: local lawyers trade evidence.
  4. Trial date: Criminal Rule 4 sets a 70-day speedy trial limit.
  5. Sentence: some Level 6 terms are served locally here.
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9. What happens if a case is federal?

The Southern District of Indiana, Indianapolis Division, hears them. Clerk's office: Birch Bayh Federal Building and U.S. Courthouse, 46 E. Ohio Street, Indianapolis, IN 46204 (317-229-3700). Federal defendants from Madison County may be held by the U.S. Marshals Service.

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Search for an Inmate or Active Arrest Warrant in Madison County

Arrested in Indiana: criminal court process

Access Securepak (Commissary & Gift Packages)

Provider: Access Corrections / Keefe Group
Access Securepak Logo Access Securepak →

Access Securepak is an authorized correctional commissary care-package program that allows families to purchase customized food, snack, hygiene, apparel, and electronics packages sent directly to an incarcerated loved one. Every package is custom-packed to meet the strict security regulations of the specific jail or state prison.

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Important: Delivery Schedules and Package Quotas

Jail package guidelines are not uniform across detention centers. Some facilities permit orders year-round, while others restrict deliveries to quarterly cycles or strict weekly deadlines that you should confirm with the facility directly. If you delay setting up your account, you risk missing the upcoming delivery cutoff, leaving your loved one waiting an extra cycle for fresh food, warm thermals, or personal toiletries.

Step-by-Step Instructions to Register and Access Service

  • Visit the official Access Securepak online store at www.accesscatalog.com.
  • Select the state and the specific jail or correctional institution from the dropdown menu.
  • Enter the inmate's legal last name and inmate ID to verify their active housing and package eligibility.
  • Browse the catalog of approved meats, cheeses, ramen soups, cookies, toiletries, and clothing.
  • Add items to your cart up to the facility's maximum weight or dollar limit (usually $50 to $125 per order).
  • Check out using your debit or credit card and save the order confirmation tracking number.

What the Inmate Needs to Do

The inmate does not need to order anything themselves. Securepak ships the sealed package directly to the correctional facility's commissary warehouse. Jail staff inspect the box and deliver it to the inmate during regular pod commissary distribution, where the inmate signs for the package.

Official Provider: Access Corrections / Keefe Group Official Website

Customer Service Telephone: 1-800-546-6283

Support Hours: Monday – Friday, 8:30 AM – 11:30 PM EST; Saturday, 11:00 AM – 5:00 PM EST

Supported Languages: English and Spanish

Other Services Provided by Access Corrections / Keefe Group

In addition to Access Securepak (Commissary & Gift Packages), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:

Search for an Inmate or Active Arrest Warrant in Madison County

Buy Commissary for an Inmate in the Madison County Detention Center

Madison County Detention Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Madison County Detention Center allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.

You can buy commissary for an inmate using an online service called Access Securepak.

Call the facility at 765-646-9285 to ask whether there is a limit on how much an inmate can spend on commissary.

Access Securepak's site shows whether friends and family can order commissary for an inmate at this jail.

Scroll down for information on the Madison County Detention Center's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

Access Secure Deposits (Trust Money)

Provider: Access Corrections / Keefe Group
Access Corrections Logo Access Corrections →

Access Secure Deposits (Smart Deposit) allows families and friends to securely transfer money directly into an incarcerated person's jail trust account using a debit or credit card. Deposited funds become immediately available for your loved one to purchase essential hygiene goods, over-the-counter medication, food items, and writing materials from the facility commissary.

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Important: Inmate Banking Policies Vary by Facility

Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Access Service

  • Obtain the inmate's legal first and last name, date of birth, and official six- to ten-digit Booking or Inmate ID number.
  • Visit the official Access Corrections portal at www.accesscorrections.com or download the Access Corrections mobile app.
  • Select the state and the exact detention facility or county jail where the inmate is currently housed.
  • Add the inmate as a contact and confirm their identity from the facility roster.
  • Enter your debit or credit card billing information, choose your deposit amount, review the facility processing fee, and submit your payment.
  • Save and print your transaction confirmation number for verification.

What the Inmate Needs to Do

The inmate does not need internet access to receive your deposit. Once approved, the funds post directly to their facility account balance. The inmate can verify their balance at the dayroom kiosk or on their trust statement and start ordering items on the next designated commissary day.

Official Provider: Access Corrections / Keefe Group Official Website

Customer Service Telephone: 1-866-345-1884

Support Hours: 24/7/365

Supported Languages: English and Spanish

Other Services Provided by Access Corrections / Keefe Group

In addition to Access Secure Deposits (Trust Money), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:

Search for an Inmate or Active Arrest Warrant in Madison County

Deposit Money for an Inmate in the Madison County Detention Center

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Madison County Detention Center use Access Corrections.

2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.

3. Some jails have an Access Corrections kiosk for cash or card deposits. Call the Madison County Detention Center to ask whether it has one and where it is.

4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.

5. The Madison County Detention Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 765-646-9285.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

6. To ask whether the Madison County Detention Center takes deposits in person, and when, call 765-646-9285.

Send an Inmate Mail in the Madison County Detention Center

Personal letters for the Madison County Detention Center on Central Avenue in Anderson do not go to the jail building. They are mailed to a mail-processing service, which handles the paper before the message reaches the inmate. This is meant to stop drugs from getting in on paper that was soaked and dried. Attorney mail and anything a publisher ships still go straight to the detention center.

Personal letters and postcards:
Inmate's Full Name & Inmate ID#
Madison County Jail-IN
PO Box 76550
Highland Heights, KY 41076

Legal mail, books, newspapers and magazines:
Inmate's Full Name & Inmate ID#
Madison County Detention Center
720 Central Avenue
Anderson, IN 46016

  • Greeting cards: The sheriff's office does not accept them.
  • Postcards: Pre-stamped postcards are allowed, and a photo postcard is fine if it is untouched and shows nothing obscene or violent.
  • Your return address: Print your whole name and mailing address in the upper left of the envelope. Leaving it off will most likely keep the letter from being delivered.
  • Reading material: The inmate must get approval first. Books must be new paperbacks from a publisher or a store, and newspapers and magazines must come from the publisher. Hardcovers and anything with heavy violence, pornography or obscene content are thrown out.
  • Do not mail commissary items: Stamps, envelopes and anything else sold in commissary cannot be sent in.
  • Writing: Blue or black ink only. Drawings, crayon, markers, glitter, perfume and lipstick are refused.
  • Inmate ID: Put the inmate's ID number from the inmate inquiry page next to their full name.
  • Inspection: Every piece of mail is checked for contraband, and staff may refuse anything that threatens the safety of the jail.

Inmates may write as many letters as they like at their own cost, but not to co-defendants, other inmates or anyone under a no-contact order.

Inmate Sales Prepaid Phone Calling Accounts

Provider: Inmate Sales (Combined Public Communications - CPC)
INMATESALES →

Inmate Sales (Combined Public Communications - CPC) provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones or handheld tablets to family and friends. Because correctional facilities do not permit incoming calls, funding an Inmate Sales prepaid account links calling credits directly to your phone number so calls connect without carrier restrictions.

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Important: Mobile Phones Automatically Block Inmate Collect Calls

Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an Inmate Sales account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.

Step-by-Step Instructions to Register and Fund a Phone Account

  • Visit www.inmatesales.com or call customer care at 1-877-998-5678.
  • Click New User and register using the primary 10-digit telephone number where you want to receive calls.
  • Select the state and facility where the inmate is currently detained.
  • Link the inmate to your profile using their full legal name and booking ID number.
  • Select Prepaid Collect Phone or Direct Inmate PIN Debit.
  • Select your deposit dollar amount and enter your debit or credit card billing details.
  • Submit payment, record your confirmation number, and confirm that your mobile phone allows calls from automated or unknown correctional numbers.

What the Inmate Needs to Do

The inmate dials your 10-digit telephone number from any dayroom telephone or tablet and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you accept the automated prompt. All personal telephone conversations are recorded and monitored by facility staff.

Official Provider: Inmate Sales Official Website

Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001

Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST

Supported Languages: English and Spanish

Other Services Provided by Inmate Sales (CPC)

In addition to Phone Calling Accounts, Inmate Sales provides several other communication and visitation channels:

  • Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
    • Learn more on our website: Tablet Programs Guide  |  • Visit official vendor page: Inmate Sales Tablets
  • Two-Way Texting & Messaging: Send digital text messages and photos directly to an inmate's device.
    • Learn more on our website: Digital Messaging Guide  |  • Visit official vendor page: Inmate Sales Messaging
  • Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Inmate Sales Video Visits
  • Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
    • Learn more on our website: Commissary Orders Guide  |  • Visit official vendor page: Inmate Sales Commissary

Inmate Sales Two-Way Texting & Digital Messaging

Provider: Inmate Sales (Combined Public Communications - CPC)
INMATESALES →

Inmate Sales Two-Way Texting allows friends and family members to exchange electronic text messages and digital photo attachments directly with an incarcerated loved one. Messages are delivered electronically to housing unit kiosks and handheld tablets within hours, avoiding the lengthy transit times associated with physical postal mail.

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Important: Electronic Messaging Screening Rules Differ

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send Text Messages

  • Go to www.inmatesales.com or launch the Inmate Sales mobile app.
  • Register your account using your 10-digit telephone number and email address.
  • Select Text Messaging / Chirp from your service options.
  • Select your state and detention center, then search for the inmate using their full legal name or booking ID.
  • Purchase a messaging credit bundle using a debit or credit card.
  • Type your message in the composition window and attach approved JPEG photos if permitted by the facility.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using their available credits.

Official Provider: Inmate Sales Official Website

Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001

Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST

Supported Languages: English and Spanish

Other Services Provided by Inmate Sales (CPC)

In addition to Two-Way Texting, Inmate Sales provides several communication, commissary, and visitation options:

  • Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: Inmate Sales Video Visits
  • Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: Prepaid Calling Accounts Guide  |  • Visit official vendor page: Inmate Sales Calling
  • Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
    • Learn more on our website: Tablet Programs Guide  |  • Visit official vendor page: Inmate Sales Tablets
  • Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
    • Learn more on our website: Commissary Orders Guide  |  • Visit official vendor page: Inmate Sales Commissary

Inmate Sales Inmate Tablets & Digital Media

Provider: Inmate Sales (Combined Public Communications - CPC)
INMATESALES →

Inmate Sales (CPC) provides corrections-grade handheld wireless tablets to incarcerated individuals in county detention centers. Operating on a secure internal network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send and receive text messages, stream approved music, read digital books, and access self-help legal resources directly from their living areas.

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Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund Tablet Use

  • Verify that Inmate Sales / CPC tablets are deployed at your loved one's specific detention facility.
  • Navigate to www.inmatesales.com or launch the Inmate Sales mobile app.
  • Sign into your verified user profile and link the inmate's legal name and booking ID number.
  • Select Tablet / Chirp Funds or Inmate PIN Debit to add funds to their available balance.
  • Specify your deposit amount, review convenience fees, and enter your credit or debit card billing details.
  • Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their PIN or biometric scan. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.

Official Provider: Inmate Sales Official Website

Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001

Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST

Supported Languages: English and Spanish

Other Services Provided by Inmate Sales (CPC)

In addition to Tablet Services, Inmate Sales provides several core communication channels:

Madison County Juvenile Facilities

Madison County Youth Center (coed)

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Nearby counties

The Madison County Detention Center serves the following cities and towns of Madison County: Alexandria, Anderson, Elwood, Frankton, Ingalls, Lapel and Pendleton.

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Human-verified information Manually curated

Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.