St. Joseph County Juvenile (coed) Sending Money

St. Joseph County Juvenile (coed) Sending Money

The information below provides complete instructions regarding the St. Joseph County Juvenile (coed) Inmate Accounts and Deposits, Commissary Information, Depositing Money Online (where available), Mailing Inmate Money or Care Packages to the jail in South Bend, Indiana.

Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How to Put Money on an Inmate Account in the St. Joseph County Juvenile (coed)

There are usually four choices for putting money on an inmate's books:

Choice 1 - Dropping Money at the Jail

Bring money to the jail in person. Click or here to see where to drop money off and whether it has to be cash or a money order.

Jail personnel will process the Inmate Account payment.

Some jails have self-serve kiosks in the lobbies that accept cash, debit or credit cards.

If you can't get your questions answered online call the Autauga County Metro Jail at 334-361-2600.

Choice 2 - Deposit Inmate Money Online

Autauga County Metro Jail and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Click or here to reach the online site for depositing funds. You will need to register an account, which is free to do and use a debit/credit card for the deposits.

Choice 3 - Mail the Inmate Deposit to the Jail

Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Call Autauga County Metro Jail at 334-361-2600 to confirm the address to send the money order to and how they want it made out.

Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.

Click or here to view online how to make the money order out and where to send it.

Choice 4 - Make an Inmate Deposit over the Phone

Most of the online companies will accept deposits over the phone with a debit or credit card. To do this you will need the inmate's offender # (inmate ID #) and full legal name.

Click here to find out about making a deposit over the phone.

How Do You Communicate with an Inmate in the St. Joseph County Juvenile (coed) by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for St. Joseph County Juvenile (coed), you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the St. Joseph County Juvenile (coed) Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How Does an Inmate Make Phone Calls in St. Joseph County Juvenile (coed)?

To receive phone calls from an inmate in St. Joseph County follow these instructions:

St. Joseph County Juvenile (coed) uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Indiana.
  • Choose St. Joseph County Juvenile (coed)
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by St. Joseph County Juvenile (coed), families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Indiana to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Indiana to Indiana) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with St. Joseph County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

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