Wells County Jail
Wells County Jail
Physical Address
1615 W. Western AvenueBluffton, IN 46714
Jail Phone Number
260-824-3426Find an Inmate in Wells County
The Wells County Jail holds adults arrested in Wells County.
It is at 1615 W. Western Avenue, Bluffton, IN 46714. Call 260-824-3426. With no roster online, search VINELink.
A missing name can mean a transfer. See also our court guide.
Read inmate search answers
1. How do I search for an inmate?
- Open the VINELink and enter the person's name.
- Bluffton's jail is on W. Western Avenue. Release word arrives once you enroll in VINE via Android or iPhone.
- Ask the Wells County Jail directly at 260-824-3426.
2. Where else could they be held?
Arrests near the line may land here:
- Adams County Detention Center (Adams County, Decatur): 260-724-5345
- Allen County Jail (Allen County, Fort Wayne): 260-449-7376 or 260-449-7535 (call either)
- Blackford County Jail (Blackford County, Hartford City): 765-348-0930
- Grant County Jail (Grant County, Marion): 765-668-6583 or 765-668-8168 (call either)
- Huntington County Jail (Huntington County, Huntington): 260-356-3110 or 260-356-2520 (call either)
- Jay County Jail (Jay County, Portland): 260-726-8188 or 260-726-7541 (call either)
3. How do I reach an inmate?
- Phone calls: our inmate phone guide.
- Deposits: our money guide.
- Commissary: commissary guide.
- Visits, including video: visitation rules.
- Mail: inmate mail rules.
- Messages and texts: inmate email.
4. What about youth arrested in this county?
Youth are held apart from adults. Call 260-824-3426 about a child.
↑ Back to the question list5. What about federal charges?
U.S. Marshals may house federal defendants in county jails. Federal court for Wells County: Northern District of Indiana, Fort Wayne Division, 1300 S. Harrison Street, Fort Wayne, IN 46802 (260-423-3000). Use VINELink while the case is open; then the Federal Bureau of Prisons inmate locator.
↑ Back to the question list6. What if ICE holds someone in Wells County?
- An ICE detainer, Form I-247A, asks the jail to hold someone.
- Since July 1, 2026, Senate Enrolled Act 76 makes the jail honor detainers. The judge and the person get notice.
- Under a 2025 law, staff at 1615 W. Western Avenue, Bluffton, IN 46714 flag some cases. Probable cause comes first.
- ICE's 287(g) page listed no agreement here as of October 21, 2026.
- After ICE custody, search the ICE Online Detainee Locator System.
7. Are mugshots public?
Under IC 5-14-3, the Wells County Sheriff decides on mugshots. A denial needs a reason. Write the sheriff's office, or call 260-824-3426. A denial can go to the Public Access Counselor. Private sites don't have to drop photos. An IC 35-38-9 expungement can seal the record.
↑ Back to the question list8. Could a warrant be why someone was booked?
Yes, quite often. Deputies make the arrests and keep the jail, so call the sheriff's office at 260-824-3426 about a hold. A warrant stays active until a court clears it, so defense counsel should seek a hearing on the warrant quickly after booking. Records are held in the clerk's office, 102 Market Street, #201, Bluffton, IN 46714; for copies of an order or docket, call 260-824-6482. Statewide, families see the warrant order and any bond on MyCase, searchable by the person's name.
↑ Back to the question list9. Where do prisoners go after sentencing?
Short sentences are often served at 1615 W. Western Avenue, Bluffton, IN 46714. For a prisoner, try the IDOC offender search. See our Indiana prison guide.
↑ Back to the question list10. Release after an arrest in this county
Under Criminal Rule 2.6, release in Wells County usually comes without money bail. A judge can order cash, 10 percent or a surety bond. Details: our bail guide.
↑ Back to the question list11. What is the population of Wells County?
This county has about 28,883 residents (Census Vintage 2025, released 2026). The county seat is Bluffton.
↑ Back to the question list12. Which numbers help after a local arrest?
Numbers to call:
- Arrests in Bluffton, Ossian, Markle, Zanesville, Uniondale, Poneto: ask the jail at 260-824-3426 which agency made it.
- The sheriff's office: 260-824-3426
Wells County Bail and Pretrial Release
An adult arrested in Wells County is taken to the Wells County Jail. The address is 1615 W. Western Avenue, Bluffton, IN 46714.
Booking answers at 260-824-3426. Start a search with the VINELink. A new rule began January 1, 2024.
Criminal Rule 2.6 tells judges to start with free release. Judges can still set money bail.
1. How does pretrial release work in Wells County?
Cash bail is used less than before. Criminal Rule 2.6 favors release in this county without money.
Some cases fall outside the rule:
- anyone charged with murder or treason;
- an arrest while on pretrial release;
- anyone on probation, parole or community corrections.
IC 35-33-8-4 keeps bail no higher than necessary. The Circuit Court, 102 Market Street, Bluffton, IN 46714, hears these cases.
↑ Back to the question list2. Should I hire a bail agent here?
Agents need a state license (IC 27-10). IC 27-10-4-5 makes agents charge their filed rate. In Wells County, that is often about 10 percent.
- Look up the agent with the Indiana Department of Insurance.
- Signing means you could owe the bail.
- Keep receipts for fees and collateral.
- The jail can't suggest an agent.
3. How do cash, surety and 10 percent bail differ in Wells County?
You may see these in this county:
- Cash bail: the clerk gets it all.
- Ten percent cash: IC 35-33-8-3.2 allows a 10 percent cash deposit. The lesser of $50 or 10 percent, plus $5, is kept.
- Surety bond: an IC 27-10 agent covers it for a premium.
- Property bond: property can sometimes cover bail.
Pay the clerk at 102 Market Street, #201, Bluffton, IN 46714, 260-824-6482.
↑ Back to the question list4. Where do I pay bail here?
- Call 260-824-3426 or use the VINELink.
- Wait until booking is done.
- Ask the Wells County Jail which payments work.
- Go to 1615 W. Western Avenue, Bluffton, IN 46714.
- Bring ID and the date of birth.
- With an agent, the agent posts here.
- Plan on hours at the jail.
5. What happens at the initial hearing in Wells County?
In this county, probable cause is checked within 48 hours. The initial hearing covers charges and rights.
Minor charges may follow a bail schedule. 260-824-3426 is the jail line.
↑ Back to the question list6. What rules come with release here?
Everyone released in Wells County has 2 duties: make court and avoid arrests. IC 35-33-8-3.2 lets judges order:
- pretrial check-ins,
- staying away from a place,
- GPS monitoring,
- and drug or alcohol tests.
Breaking a rule can lead to arrest.
↑ Back to the question list7. When is bail returned here?
Refunds come after the case closes. Under IC 35-33-8-3.2, court debts are paid first. An agent's premium is never refunded. Call 260-824-6482 about a refund. Keep the receipt.
↑ Back to the question list8. What happens at a pretrial interview here?
A short interview often comes first here. The tool, IRAS-PAT, asks 7 questions. Plan on 10 to 15 minutes. The answers stay out of a trial.
↑ Back to the question list9. What is Public Question 1 on the 2026 ballot?
Public Question 1 passed in the November 3, 2026 election, based on unofficial returns. Murder and treason were once the only cases where bail could be withheld. A judge may now keep a defendant in custody on other charges when strong evidence points to a substantial risk to the safety of others. That hold needs clear and convincing proof from the state that no conditions of release will reasonably protect anyone else or the community. Defendants keep the right to appeal the decision.
↑ Back to the question list10. How do ICE detainers affect bail here?
Senate Enrolled Act 76 took effect July 1, 2026. Under Senate Enrolled Act 76, the judge gets notice in writing. Posting bail can end with ICE custody.
↑ Back to the question listDepositing Money in an Inmate's Account so that they can Self Bail
Inmate Canteen (TurnKey Corrections) allows families and approved guarantors to pay court appearance bonds, cash bail, and booking discharge fees online using a credit or debit card. By processing payments remotely, you eliminate the need to obtain cashier's checks or deliver physical cash directly to the detention facility booking window.
Important: Verify Bond Status Before Processing Bail Payments
Bail posting procedures are not uniform across all municipal courts and county detention facilities. While many jails accept card payments around the clock, some require magistrate confirmation or impose physical intake processing periods. Always call the booking desk to verify that booking is complete, an exact cash bond amount has been set, and no additional holds or warrants exist from other jurisdictions, as credit card transaction fees cannot be refunded once authorized.
Step-by-Step Instructions to Pay Cash Bail Online
- Call the jail booking window to confirm the exact dollar amount of the bond and verify that online bail payments are accepted for the defendant.
- Navigate to www.inmatecanteen.com on your computer or mobile device.
- Select Pay Bond / Bail from the main service directory.
- Select the state and facility where the individual is currently detained.
- Search for the defendant using their legal first and last name or assigned booking number.
- Review the active bond requirements, enter your card billing details, and review the non-refundable processing charge.
- Authorize payment, save your confirmation number, and immediately call the booking desk to notify deputies so release paperwork can begin.
What the Inmate Needs to Do
The booking officer verifies payment confirmation in the facility's TurnKey Corrections management terminal. Staff print the official appearance bond and conditions of release. The inmate signs the release paperwork, after which staff complete property return and physical discharge according to facility staffing.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Cash Bail & Bond Payments, Inmate Canteen provides several other communication, financial, and commissary services:
- Trust & Phone Deposits: Deposit money directly into an inmate's jail trust account or phone calling balance.
• Learn more on our website: Trust & Phone Deposits Guide | • Visit official vendor page: Inmate Canteen Deposits - Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Canteen Commissary - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Inmate Tablets & Chirp Units: Learn how handheld devices provide access to messaging, phone calls, and media.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Canteen Devices
Wells County Jail on-site Inmate Visitation Schedule
1615 W. Western Avenue
Bluffton, IN 46714
260-824-3426
- First, you must register with Inmate Sales, and then schedule a visit.
- Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
- Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
- All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
- On Site video visitation is available at no cost.
- A video visit lasts 20 minutes.
- Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
- All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
- Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
- Each inmate is permitted a maximum of three on site visitors per session.
- Visitation sign-up is limited and on a first-come first serve basis.
- Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
- An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
- Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.
ON SITE VIDEO VISITATION - * NOTE: Each inmate is assigned one day a week for on-site visits. Check with them for their specific day, then book a time online with Inmate Sales.
| DAY | TIMES |
| SUNDAY | 9:00AM - 6:00PM |
| MONDAY | 9:00AM - 6:00PM |
| TUESDAY | 9:00AM - 6:00PM |
| WEDNESDAY | 9:00AM - 6:00PM |
| THURSDAY | 9:00AM - 6:00PM |
| FRIDAY | 9:00AM - 6:00PM |
| SATURDAY | 9:00AM - 6:00PM |
Wells County Jail Remote Inmate Video Visitation
- First, you must register with Inmate Sales, and then schedule a visit.
- Each inmate is allowed an unlimited amount of visits per day. Remote visitation is $0.20 per minute.
- Remote Visits are $0.20 per minute.
REMOTE VIDEO VISITATION
| DAY | TIMES |
| SUNDAY | 6:00AM - 11:00PM |
| MONDAY | 6:00AM - 11:00PM |
| TUESDAY | 6:00AM - 11:00PM |
| WEDNESDAY | 6:00AM - 11:00PM |
| THURSDAY | 6:00AM - 11:00PM |
| FRIDAY | 6:00AM - 11:00PM |
| SATURDAY | 6:00AM - 11:00PM |
Inmate Sales Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors connect directly through housing-unit video stations or tablets without traveling to the facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.inmatesales.com or launch the Inmate Sales mobile app.
- Register your visitor profile and upload a clear photograph of your government-issued ID for background review.
- Wait for email notification confirming facility visitor approval.
- Select Schedule Video Visit, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: Inmate Sales Official Website
Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001
Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Inmate Sales (CPC)
In addition to Remote Video Visitation, Inmate Sales provides calling, messaging, and commissary options:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: Inmate Sales Calling - Two-Way Texting & Messaging: Send digital text messages and photos directly to an inmate's device.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Sales Messaging - Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Sales Tablets - Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Sales Commissary
Wells County Criminal Courts
Criminal cases are heard at the Wells County Circuit Court.
Find it at 102 Market Street, Bluffton, IN 46714. Its phone is 260-824-6485.
There is 1 city or town court in Wells County, too. See also our bail and bond page and our inmate lookup page.
1. Which courthouses hear criminal cases?
Courts taking criminal cases (state directory, October 2026):
- Circuit Court: 102 Market Street, Bluffton, IN 46714, 260-824-6485
- Superior Court: 102 Market Street, Bluffton, IN 46714, 260-824-3287
- Bluffton City Court: 204 East Market Street, Bluffton, IN 46714, 260-824-3392
The clerk's office, 102 Market Street, #201, Bluffton, IN 46714, 260-824-6482, files papers and takes payments.
↑ Back to the question list2. Steps in a criminal case
- First hearing: charges are read.
- Omnibus: the deadline for motions and defenses.
- Pretrial hearings: local lawyers trade evidence.
- Jury or bench trial: someone held at Wells County Jail can ask for trial within 70 days.
- Sentencing hearing: many Level 6 terms are served at the jail.
3. How are criminal cases split among courts?
Criminal cases in Wells County are split among 2 courts. A city or town court in the county handles small cases only. Each case on MyCase lists its court.
↑ Back to the question list4. Appealing a conviction
- Start an appeal within 30 days (Appellate Rule 9).
- Notices go to the Clerk of the Supreme Court, Court of Appeals and Tax Court, 216 State House, 200 W. Washington Street, Indianapolis, IN 46204, 317-232-1930.
- Expect a $250 fee.
- Briefs go to the Indiana Court of Appeals.
- The last step is the Indiana Supreme Court.
The court can appoint appeal counsel. The State Public Defender handles some post-conviction cases.
↑ Back to the question list5. How do I check for a Wells County warrant?
Case questions go to the clerk, 102 Market Street, #201, Bluffton, IN 46714, at 260-824-6482. Ossian, Markle, Zanesville and Poneto look to the Wells County Sheriff's Office for warrant arrests; call 260-824-3426 and deputies will check your name for an active warrant. Counsel may seek to lift the warrant or set up a voluntary surrender in Bluffton, where a judge then sets bond. MyCase is where, statewide, the public sees arrest orders on public cases, with the judge's name and the date each warrant was signed.
↑ Back to the question list6. How do immigration holds affect a case?
Under Senate Enrolled Act 76, in effect July 1, 2026, written notice goes to the judge. It goes in the file. At 1615 W. Western Avenue, Bluffton, IN 46714, ICE may take custody. The ICE Online Detainee Locator System then shows where.
↑ Back to the question list7. How do I search criminal records online?
- Open MyCase, the free state case search.
- Pick Wells County and enter a name.
- Hearings for cases appear on the docket.
- No luck? Call the clerk at 260-824-6482.
Juvenile cases are not public.
↑ Back to the question list8. Which federal court covers Wells County?
The Northern District of Indiana, Fort Wayne Division, hears them. Clerk's office: 1300 S. Harrison Street, Fort Wayne, IN 46802 (260-423-3000). The U.S. Marshals Service may hold local defendants in local jails.
↑ Back to the question list9. Who gets a public defender here?
A judge appoints a public defender if you can't pay. The Indiana Public Defender Commission helps fund public defense.
↑ Back to the question list
Inmate Canteen (operated by TurnKey Corrections) allows friends and family members to purchase pre-approved commissary packages, including brand-name snacks, confectionery goods, personal hygiene products, stationery, and apparel kits sent directly to an incarcerated loved one. Every package is packed to adhere strictly to facility security regulations, ensuring items pass institutional intake without being rejected at the loading dock.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatecanteen.com and sign in or create a user profile.
- Select Commissary / Store and choose your state and detention center.
- Search for the inmate to unlock the facility's approved product catalog.
- Select allowable snack foods, candies, personal care goods, and clothing items up to the facility's allowed spending limit.
- Proceed to checkout, enter your debit or credit card billing details, and submit payment.
- Save your digital receipt and confirmation tracking number for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive care packages. TurnKey Corrections prepares the order in secure, tamper-evident packaging and delivers it directly to the jail commissary department. Facility staff inspect the shipment and deliver the items during regular housing unit commissary rounds, where the inmate signs for receipt.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Commissary Care Packages, Inmate Canteen provides several other communication, financial, and visitation services:
- Tablets & Chirp Units: Learn how secure handheld devices allow inmates to communicate, read, and message.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Canteen Devices - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Digital Messaging: Send electronic messages and photos directly to housing pod kiosks and handheld devices.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Canteen Messaging - Trust & Phone Deposits: Deposit money directly into an inmate's jail trust account or phone calling balance.
• Learn more on our website: Trust & Phone Deposits Guide | • Visit official vendor page: Inmate Canteen Deposits
Buy Commissary for an Inmate in the Wells County Jail
Wells County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Wells County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Inmate Canteen.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 260-824-3426 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Wells County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Inmate Canteen Trust & Phone Deposits allow friends and family members to transfer money directly into an incarcerated person's jail trust account or telephone calling balance using a credit or debit card. Deposited funds give your loved one the financial balance needed to buy personal care goods, over-the-counter medication, snacks, and phone talk time from the facility canteen.
Important: Facility Banking Policies Vary Across Jails
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatecanteen.com on your computer or mobile device.
- Click on Deposit Funds and select whether to fund the Trust Account (for commissary) or Phone Account (for talk time).
- Select the state and facility where the inmate is currently housed.
- Search for the inmate to confirm their active housing record matches the facility roster.
- Enter your deposit dollar amount, review convenience fees, and enter your debit or credit card billing details.
- Submit payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet connection to receive trust funds. Once payment clears, the balance posts directly to their accounting profile in the jail's internal system. The inmate can review their updated balance at the pod kiosk terminal and place their regular weekly commissary order or make outbound phone calls.
Official Provider: Inmate Canteen Official Website
Customer Service Telephone: 1-715-690-2965
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Inmate Canteen (TurnKey Corrections)
In addition to Trust & Phone Deposits, Inmate Canteen provides several other communication, financial, and commissary services at participating correctional facilities:
- Commissary & Snack Packs: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Canteen Commissary - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Canteen Video Visits - Digital Messaging & Chirp Texts: Send electronic messages and photos directly to housing pod kiosks and handheld devices.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Canteen Messaging
Deposit Money for an Inmate in the Wells County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Wells County Jail use Inmate Canteen.
2. If you prefer to use your credit or debit card and deposit money over the phone, unfortunately Inmate Canteen does not accept phone calls, but you can ask questions using the chat box on their home page.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Wells County Jail.
4. The Wells County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Wells County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 260-824-3426.
Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Wells County Jail has a reception desk that may accept cash, money orders or cashier checks. Call 260-824-3426 to find out the specific hours for drop off times.
At the Wells County Jail in Bluffton, staff scan every incoming letter into the inmate's email account on the jail kiosk, and the inmate reads it on that screen. The paper letter is stored with their property, and no paper copies of letters or photos are handed out. Jails do this because some people have mailed in paper soaked in drugs such as meth or heroin and then dried.
Letters, photos, books and money orders:
Inmate's Full Name & Inmate ID #
Wells County Jail
1615 W. Western Ave.
Bluffton, IN 46714
- Envelope size: Use a regular letter envelope or a legal-size one.
- What can go inside: Letters and photographs, and nothing else.
- Photos: Send real prints. Photocopies of photos or pictures are rejected, and so are photos showing nudity or sexual content.
- Also rejected: Clippings from magazines or newspapers, printed emails or web pages, jokes, song lyrics, and envelopes covered in stickers.
- Sender: Every letter needs a return address with your full name.
- Money orders: Make the money order payable to the Wells County Jail, write "Attn:" followed by the inmate's name, and mail it to the jail. It is put on their commissary account, and they get a receipt. Personal checks and traveler's checks are not accepted.
- Books and subscriptions: Wells County accepts them only when the publisher mails them directly. An inmate can have two at most and keep one copy of a publication at a time, and a subscription has to be paid in full first.
- Mail from other inmates: Not allowed from anyone in a jail, detention center or prison without the jail commander's approval. A court order limiting contact also stops mail.
- How many letters: There is no limit on how many an inmate may receive.
Instead of a letter, you can send electronic messages, or order commissary online.
Inmate Sales (Combined Public Communications - CPC) provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones or handheld tablets to family and friends. Because correctional facilities do not permit incoming calls, funding an Inmate Sales prepaid account links calling credits directly to your phone number so calls connect without carrier restrictions.
Important: Mobile Phones Automatically Block Inmate Collect Calls
Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an Inmate Sales account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.inmatesales.com or call customer care at 1-877-998-5678.
- Click New User and register using the primary 10-digit telephone number where you want to receive calls.
- Select the state and facility where the inmate is currently detained.
- Link the inmate to your profile using their full legal name and booking ID number.
- Select Prepaid Collect Phone or Direct Inmate PIN Debit.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Submit payment, record your confirmation number, and confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate dials your 10-digit telephone number from any dayroom telephone or tablet and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and connects the call once you accept the automated prompt. All personal telephone conversations are recorded and monitored by facility staff.
Official Provider: Inmate Sales Official Website
Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001
Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Inmate Sales (CPC)
In addition to Phone Calling Accounts, Inmate Sales provides several other communication and visitation channels:
- Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Sales Tablets - Two-Way Texting & Messaging: Send digital text messages and photos directly to an inmate's device.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Sales Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Sales Video Visits - Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Sales Commissary
Inmate Sales Two-Way Texting allows friends and family members to exchange electronic text messages and digital photo attachments directly with an incarcerated loved one. Messages are delivered electronically to housing unit kiosks and handheld tablets within hours, avoiding the lengthy transit times associated with physical postal mail.
Important: Electronic Messaging Screening Rules Differ
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Text Messages
- Go to www.inmatesales.com or launch the Inmate Sales mobile app.
- Register your account using your 10-digit telephone number and email address.
- Select Text Messaging / Chirp from your service options.
- Select your state and detention center, then search for the inmate using their full legal name or booking ID.
- Purchase a messaging credit bundle using a debit or credit card.
- Type your message in the composition window and attach approved JPEG photos if permitted by the facility.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using their available credits.
Official Provider: Inmate Sales Official Website
Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001
Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Inmate Sales (CPC)
In addition to Two-Way Texting, Inmate Sales provides several communication, commissary, and visitation options:
- Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Sales Video Visits - Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: Inmate Sales Calling - Inmate Tablets & Digital Media: Discover educational programs, phone access, and entertainment offered on facility tablets.
• Learn more on our website: Tablet Programs Guide | • Visit official vendor page: Inmate Sales Tablets - Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Sales Commissary
Inmate Sales (CPC) provides corrections-grade handheld wireless tablets to incarcerated individuals in county detention centers. Operating on a secure internal network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send and receive text messages, stream approved music, read digital books, and access self-help legal resources directly from their living areas.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund Tablet Use
- Verify that Inmate Sales / CPC tablets are deployed at your loved one's specific detention facility.
- Navigate to www.inmatesales.com or launch the Inmate Sales mobile app.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Tablet / Chirp Funds or Inmate PIN Debit to add funds to their available balance.
- Specify your deposit amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN or biometric scan. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.
Official Provider: Inmate Sales Official Website
Customer Service Telephone: 1-877-998-5678 or 1-702-829-3001
Support Hours: Monday – Friday, 8:00 AM – 11:00 PM EST; Saturday, 9:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Inmate Sales (CPC)
In addition to Tablet Services, Inmate Sales provides several core communication channels:
- Two-Way Texting & Messaging: Send digital text messages and photos directly to an inmate's device.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: Inmate Sales Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Inmate Sales Video Visits - Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: Inmate Sales Calling - Commissary & Care Packages: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: Inmate Sales Commissary
Nearby counties
- Jail (Main): 260-824-3426
The Wells County Jail serves the following cities and towns of Wells County: Bluffton and Ossian.