Grant County Jail Emailing An Inmate
Send an Email or Text to an Inmate in the Grant County Jail
Sending an Email, Text or Secure Electronic Message to an Inmate
The Grant County Jail provides a service which allows secure electronic messaging for their inmates.
The email service they use is called CorrectPay.
CorrectPay is not directly connected to the internet like normal email, but instead each correspondence is first intercepted by the jail's servers. This gives the staff an opportunity to review the messages before delivering them to both inmates and the people that the inmates are communicating with.
Electronic messages received by the inmates are read either on kiosks within the inmate's unit, or or on tablets provided by the third party service that oversees the program.
Allowing inmates access to email has many upsides:
- It is less expensive than regular mail.
- It allows for faster turnaround of communication.
- It allows the jail to monitor inmate communication in real time.
- Because the jail receives a portion of the revenue, it brings the jail revenue they wouldn't have otherwise.
- It is an inmate privilege that they don't want to have taken away, and thus can be used as a way to control behavior.
- It keeps unwanted contraband from entering the facility in the physical mail.
For a list of Frequently Asked Questions and Answers about inmate emailing and texting, scroll down for more information about it or call the jail at 620-356-3500.
Grant County Jail
Address:
210 E. Central
Ulysses, KS 67880
Phone:
620-356-3500
How to Email an Inmate in Grant County Jail
Grant County Jail uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money four different ways:
- Deposit online at correctpay.com.
- Deposit at the VendEngine kiosk in the Grant County Jail lobby.
- Deposit over the phone 24/7 at 855-836-3364
- Deposit through their iOS or Android app.
Go directly here to start the process to send a message
Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.
correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
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CorrectPay Digital Messaging provides an electronic two-way communication service connecting family members and friends with incarcerated individuals via housing-unit kiosks and secure handheld tablets. Messages and approved digital photos arrive within hours instead of waiting days for postal mail delivery.
Important: Electronic Mail Rules and Verification Differ
Inmates cannot receive incoming telephone calls, and physical postal mail regulations vary widely across correctional systems. While some jails continue to accept physical paper letters, many facilities have transitioned to digital-only mail scanning or restrict postal delivery, which you should confirm by checking facility guidelines. If you do not register online and set up message credits immediately, your loved one may face lengthy communication delays while waiting for updates from home.
Step-by-Step Instructions to Register and Send Messages
- Go to www.correctpay.com or open the CorrectPay mobile app on your smartphone.
- Create a user profile with your email address and primary telephone number.
- Select the state and facility where the inmate is currently housed.
- Link the inmate to your profile using their full legal name or facility booking ID.
- Purchase a digital messaging stamp bundle using a debit or credit card.
- Type your message in the composition window and attach approved JPEG photos if allowed by the facility.
- Optionally include a prepaid reply credit so your loved one can respond even if their account has no funds.
- Submit your message to the jail screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility mailroom staff. Once approved, the message appears in the inmate's inbox on their housing unit kiosk or assigned tablet. The inmate opens the message, reads your letter, and types an electronic reply using their available credits.
Official Provider: CorrectPay Official Website
Customer Service Telephone: 1-855-836-3364
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CorrectPay (VendEngine)
In addition to Digital Mail & Messaging, CorrectPay provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Send funds directly to an inmate's personal trust account for canteen and phone usage.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CorrectPay Trust Deposits - Commissary Orders & Snack Packs: Order pre-approved snack bundles and hygiene products sent directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: CorrectPay Store Packages - Cash Bail & Bonding Services: Pay bail online 24/7 to secure quick discharge from custody.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: CorrectPay Bail Services - Inmate Phone Time: Add calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: CorrectPay Phone Time - Remote Video Visits: Conduct live face-to-face video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: CorrectPay Video Visits
Frequently Asked Questions about Inmate Email and Texting
Can inmates send and receive texts and emails?
How much does it cost for an inmate to use a text or email service?
Can inmates send and receive photos through their messaging system?
Can I send an inmate a link to a video to watch?
What device does an inmate use for texting and emailing?
What is the inmate text and email system used in the Grant County Jail?
What are the companies that provide electronic messaging services to jails and prisons?
How do I fund the inmate’s messaging system?
How often can an inmate text and email?
Can inmates text or email any time of the day or night?
Can an inmate email or text inmates in other jails or prisons?
Can inmates send and receive texts and emails?
Almost all jails and prisons have adopted or are adopting a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.
The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with Correctpay the company providing the service.
All communication goes through them. Think of Correctpay as a middleman.
Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account.
To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text.
The message is then reviewed by a computer that scans the Correctpay message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Grant County Jail staff to review, and if they find no issues, will then forward it to the inmate’s Correctpay account so that they can read it.
If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.
Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.
How much does it cost for an inmate to use a text or email service?
The cost to use the Correctpay electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.
Can inmates send and receive photos through their messaging system?
Photos can be sent by the inmate’s outside contact, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached.
The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.
The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their Correctpay account so that they can view them at their leisure.
Can I send an inmate a link to a video to watch?
No. Because Correctpay is a closed system, the Grant County Jail inmate has no access to the internet, thus the inmate will have no access to any links that you send them.
Can I send an inmate a video?
Yes, just as you can send text and photos, you can send a Correctpay video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.
The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.
As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.
What device does an inmate use for texting and emailing?
The jails that contract with the Correctpay electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal.
In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner.
Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.
What is the inmate text and email system used in the Grant County Jail?
The Correctpay electronic messaging system used by Grant County Jail, if available, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that this facility has recently changed companies or does not have this service available. Call 620-356-3500 to confirm.
What are the companies that provide electronic messaging services to jails and prisons?
This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:
Access Corrections
CIDNET
City Tele Coin
Correct Pay
Corrlinks
Ctel
Edevo
Express Account
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
JailATM
J Pay
NCIC
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
TBE
Visitel
How do I fund the inmate’s messaging system?
You fund the Correctpay messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, but only a few of them take American Express.
How often can an inmate text and email?
When available, there is no limit to the amount of Correctpay texting and email that an inmate can have with their family and friends.
Can inmates text or email any time of the day or night?
If an inmate has a rented tablet, then they can text any time of the day or night. However if they are limited to the use of a wall mounted kiosk terminal in their unit, they can only use it during the hours they are allowed off their bunks or out of their cells; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.
Can an inmate email or text inmates in other jails or prisons?
No, inmates in jail are not allowed to communicate with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has illegal access to a phone with an internet connection, but this would be the only way.