Riley County Jail Inmate Commissary

How Do You Communicate with an Inmate in the Riley County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Riley County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Riley County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

How to Have Remote Video Visits with an Inmate in Riley County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Riley County Jail inmate, follow the instructions below:

• Register and create an account with your Riley County inmate using Inmate Canteen.
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• Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Riley County Jail.
• You can also send and receive secure messages and use them to make and receive phone calls with your Riley County inmate.
• This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Riley County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Riley County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

How Do Inmates in Riley County Jail Make Phone Calls?

To receive phone calls from inmates in Riley County, or to assist them in making phone calls to other people, follow these steps:

• Riley County Jail uses the services of Inmate Canteen.
• Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
• Services for Riley County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

• Register or Log in to your account
• Select Kansas, then Riley County Jail, then the inmate you wish to purchase a phone card or calling time for.
• Select the "Purchase Phone Card for an Inmate" option.
• Follow the prompts on screen to purchase the phone card for your inmate in Riley County.

For all the information regarding phone calls with Riley County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Riley County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Riley County Jail follow these steps:

• Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
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• Select Kansas, then Riley County Jail, and then the inmate you wish to purchase commissary items for.
• Select the "Purchase Commissary Items" option.
• Follow the prompts on screen to purchase items for an inmate.
• Maximum spend is $125.00.
• NOTE: Riley County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Riley County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Riley County.

How to Send a Secure Email Message to an Inmate in Riley County

To send a secure email message to an inmate in Riley County Jail follow these steps:

• Register with Inmate Canteen to create an account or log in if you already have one.
• Select Kansas, then select Riley County Jail, and then the inmate you want to send your message to.
• Add money to your account.
• Verify your email.
• Send message.
• NOTE: All messages between you and your Riley County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Riley County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Riley County.