Below are 'street photos' (provided to us by users of this website) of the Madison County Detention Center from different perspectives.
Photos shown are the property of jailexchange.com and are not to be used without the express written permission of the owners of jailexchange.com.
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.
Here’s how it works for Madison County Detention Center:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Madison County Detention Center Kentucky (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Madison County Detention Center mailroom prints approved pages and delivers them to the inmate.
IMPORTANT NOTES:
Here’s what happens when TextBehind receives a letter from an inmate:
YOU NEED TO KNOW THIS...
IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Madison County Detention Center Kentucky (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Madison County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
To visit an inmate in Madison County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Madison County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Madison County Detention Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Madison County follow these steps:
1. Start by confirming that Madison County Detention Center's Video Visitation is working correctly by looking up Madison County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Madison County Detention Center, and then the inmate you wish to communicate with.
Other Madison County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Madison County Detention Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Madison County, can be found on our Visit Inmate Page.
Madison County Detention Center Phone: 859-624-4710
To receive phone calls from inmates in Madison County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that Madison County Detention Center has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Madison County Detention Center, and then the inmate you wish to communicate with.
Madison County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Kentucky.
2. Prepaid calls between Kentucky and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Madison County Detention Center approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the Madison County Detention Center GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in Madison County, can be found on our Inmate Phone Page.
To communicate by text or email with an Madison County inmate, follow these instructions:
For all the information you need to send and receive secure messages in the form of text or email with a Madison County Detention Center inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.
To purchase commissary for an inmate in Madison County follow these instructions:
For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.