Calcasieu Parish Sheriff’s Prison Remote Inmate Video Visits

Calcasieu Parish Sheriff’s Prison Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at Calcasieu Parish Sheriff’s Prison are provided free tablets to use within the jail that allow them to have access to the following services and information:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
• Video Visitation - Visitation may not be allowed on the Tablets.  Call Calcasieu Parish Sheriff’s Prison at 337-491-3800 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Calcasieu Parish:

• Keeps inmates busy.
• The threat of losing access to tablets keeps them better behaved.
• Safer for the staff to keep inmates happy.
• Allows communication with family members.
• Educational programming.
• Legal research.
• Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.

Calcasieu Parish Bail Bond Information

Because Calcasieu Parish and Louisiana can change their bail bond procedures, it is always best to call either the Calcasieu Parish Sheriff’s Prison at 337-491-3800, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Calcasieu Parish Sheriff’s Prison or the Calcasieu Parish Court Clerk these specific questions:

1. Is the defendant eligible for bail or a bond?
2. How much will the bail or bond be, and what are the additional fees?
3. Where do I go to pay it?
4. Are there any days or times of the day or night when I cannot post bail?
5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Calcasieu Parish Sheriff’s Prison Inmate Mail Guidelines

Postcards
The Calcasieu Parish Sheriff’s Prison allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Calcasieu Parish Sheriff’s Prison also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Smart Communications / Calcasieu Sheriff’s Prison
P.O. Box 9169
Seminole, FL 33775-9169

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Calcasieu Parish Correctional
P.O. Box 2017
Lake Charles, LA 70602.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Calcasieu Parish Sheriff’s Prison allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Calcasieu Parish Sheriff’s Prison standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Calcasieu Parish Correctional
P.O. Box 2017
Lake Charles, LA 70602.

How to Send a Carepack Commissary Package Directly to an Inmate in Calcasieu Parish

To send a commissary carepack (food, snacks and goods) directly to an inmate in Calcasieu Parish Sheriff’s Prison follow these steps:

• Select Louisiana, then select Calcasieu Parish Sheriff’s Prison, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Calcasieu Parish.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Calcasieu Parish at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Calcasieu Parish Sheriff’s Prison check out our Commissary Instructions Page for Calcasieu Parish.

How to Send and Receive Secure Text and Email Messages with an Inmate in Calcasieu Parish Sheriff’s Prison

To communicate by text or email with an Calcasieu Parish inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Calcasieu Parish inmates or detainees to connect with.
• When you locate the Calcasieu Parish inmate that you want to connect with, you can send them a connection request.
• Calcasieu Parish Sheriff’s Prison will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Calcasieu Parish Sheriff’s Prison inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

How Does an Inmate Make Phone Calls in Calcasieu Parish Sheriff’s Prison?

To receive phone calls from an inmate in Calcasieu Parish follow these instructions:

Calcasieu Parish Sheriff’s Prison uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Louisiana.
• Choose Calcasieu Parish Sheriff’s Prison
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Calcasieu Parish Sheriff’s Prison, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Louisiana to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Louisiana to Louisiana) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Calcasieu Parish inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Send Money to an Inmate in Calcasieu Parish

To send commissary money to an inmate in Calcasieu Parish Sheriff’s Prison follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Louisiana, then select Calcasieu Parish Sheriff’s Prison, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Calcasieu Parish Sheriff’s Prison.

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Calcasieu Parish

To register and sign up for a remote visitation account with correctpay.com to communicate with your Calcasieu Parish Sheriff’s Prison inmate, follow the instructions below:

Calcasieu Parish Sheriff’s Prison uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the Calcasieu Parish Sheriff’s Prison lobby.
• Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

• Register by creating an account.
• Add a payment method.
• Select Louisiana
• Select Calcasieu Parish Sheriff’s Prison
• Select your inmate
• Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Calcasieu Parish Sheriff’s Prison, including fees, schedules, how it works and more, check out our Visit Inmate Page.